Estibaliz R.
Madrid, Comunidad de Madrid, España
3 mil seguidores
Más de 500 contactos
Acerca de
I'm a highly experienced professional with over 9 years of dedicated work in the…
Artículos de Estibaliz
Contribuciones
-
You're looking to reduce churn. How can you use customer relationship management?
Make your clients/users feel part of the service and utilize the data you are collecting to present opportunities for cross-selling and up-selling your products. Also, make the whole experience easy. Don't make it difficult to cancel, so the client's perception will remain positive even when they leave. This will increase the possibility of returning clients and referrals.
-
You're looking to reduce churn. How can you use customer relationship management?
In my experience, fighting churn needs to be a proactive strategy. You shouldn't wait for your clients to leave to start building a plan. Data is essential because a change in your clients' behavior can tell if they are enjoying the experience. Take that data and use AI to create patterns and you'll be able to understand which clients will leave you before they act on it. Understand what they value from your product and what they dislike and try to change anything perceived as negative.
Actividad
-
🌟 Un día inolvidable para el fútbol español, Real Federación Española de Fútbol, #Primevideo & TBS - Tech Brands Stories 🌟 El pasado jueves 28 de…
🌟 Un día inolvidable para el fútbol español, Real Federación Española de Fútbol, #Primevideo & TBS - Tech Brands Stories 🌟 El pasado jueves 28 de…
Recomendado por Estibaliz R.
-
Big thanks to Fora for featuring LALIGA’s #London office in their “At work with…” content series ▶️ https://lnkd.in/dmYTJWJr Great to highlight the…
Big thanks to Fora for featuring LALIGA’s #London office in their “At work with…” content series ▶️ https://lnkd.in/dmYTJWJr Great to highlight the…
Recomendado por Estibaliz R.
Experiencia
Educación
Licencias y certificaciones
Experiencia de voluntariado
-
Volunteer Staff
Asociacion minusvalidos en la naturaleza
- 1 año 6 meses
Derechos humanos
Colaboración con la organización en el desarrollo de actividades para personas con discapacidad en la naturaleza. Mis funciones eran varias, desde apoyar la coordinación de las actividades hasta participar en las excursiones y servir de apoyo y guía a los participantes.
-
Volunteer
NAT (National AIDS Trust)
- actualidad 5 años 6 meses
Derechos civiles y acción social
My role is to help the organization ensuring that their World AIDS Day teaching materials and HIV-awareness red ribbons will get to more teachers and children than ever in preparation for the World AIDS Day.
Idiomas
-
Inglés
Competencia profesional completa
-
Spanish
Competencia bilingüe o nativa
-
Italian
Competencia básica limitada
Recomendaciones recibidas
8 personas han recomendado a Estibaliz
Unirse para verloMás actividad de Estibaliz
-
Veni, vidi, vici! 🏆 🥇 #OTTAwards24 #SportsMedia #FASTChannel #Innovation #Motorsports
Veni, vidi, vici! 🏆 🥇 #OTTAwards24 #SportsMedia #FASTChannel #Innovation #Motorsports
Recomendado por Estibaliz R.
-
The Thobe: A Timeless Tradition with Regional Flair In the Middle East, the thobe is more than just traditional attire—it’s a symbol of cultural…
The Thobe: A Timeless Tradition with Regional Flair In the Middle East, the thobe is more than just traditional attire—it’s a symbol of cultural…
Recomendado por Estibaliz R.
-
Thanksgiving is always the perfect time of year to pause and count your blessings. You don’t have to celebrate the holiday to appreciate the…
Thanksgiving is always the perfect time of year to pause and count your blessings. You don’t have to celebrate the holiday to appreciate the…
Recomendado por Estibaliz R.
-
2Coders will be in Madrid from tomorrow!
2Coders will be in Madrid from tomorrow!
Recomendado por Estibaliz R.
-
So excited to be bringing the National Football League (NFL) experience to Cape Town in September! Thanks to Kyle De Klerk and everyone at ESPN…
So excited to be bringing the National Football League (NFL) experience to Cape Town in September! Thanks to Kyle De Klerk and everyone at ESPN…
Recomendado por Estibaliz R.
-
It was great to have Yann Colléter at our office today to discuss collaboration oppportunities in the content and streaming space. Yann has a wealth…
It was great to have Yann Colléter at our office today to discuss collaboration oppportunities in the content and streaming space. Yann has a wealth…
Recomendado por Estibaliz R.
-
Wrapping up the week with an inspiring two-day visit to Sky Central! Always good to be back, in this occasion it was great to spend quality time…
Wrapping up the week with an inspiring two-day visit to Sky Central! Always good to be back, in this occasion it was great to spend quality time…
Recomendado por Estibaliz R.
-
🚀 We’re excited to announce that MTRSPT1 has been shortlisted for Best Sports FAST Channel at the prestigious SportsPro OTT Awards 2024! 🏆 This…
🚀 We’re excited to announce that MTRSPT1 has been shortlisted for Best Sports FAST Channel at the prestigious SportsPro OTT Awards 2024! 🏆 This…
Recomendado por Estibaliz R.
-
We’re proud to officially welcome John Ruzich as our new Chief Legal Officer and Denise Taylor as Head of Product & Technology. Ruzich will oversee…
We’re proud to officially welcome John Ruzich as our new Chief Legal Officer and Denise Taylor as Head of Product & Technology. Ruzich will oversee…
Recomendado por Estibaliz R.
Perfiles similares
Otras personas con el nombre de Estibaliz R.
Hay 2 personas más con el nombre de Estibaliz R. en LinkedIn
Ver a otras personas con el nombre de Estibaliz R.