David De Francisco

Are you curious about the impact of Generative AI (Gen AI) on the insurance industry? Then join us for an exclusive interview with Barbara Fernandez, Head of insur_space at MAPFRE, as she delves into the transformative role of insurance in a society shaped by Generative AI. Discover more about: 🔹Is Gen AI a threat or an opportunity? 🔹How can the insurance industry help mitigate risks and maximize opportunities? 🔹The importance of collaboration in driving innovation in a rapidly evolving landscape. Watch the full interview here and don't miss this insightful discussion shaping the future of insurance in the age of Gen AI!👉 https://lnkd.in/gs8f5TyS #GenAI #Insurtech #FutureOfInsurtech #Innovation Simon Hayes Roma Braithwaite Carlos Cendra Falcón Ángela Puga García

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Almost all insurers think they’re better or at par with their competitors regarding CX. But with 78% of insurers behind the curve on digital transformation, insurers must go further to deliver the CX that consumers expect today. In our latest report with HFS Research, we explore insurers' outlook on CX, their challenges, and the mistakes many are in danger of making when approaching CX transformation. Download our report to learn key insights on understanding and approaching customer experience transformation in the insurance industry. https://bit.ly/44cv1GP #SutherlandInsurance Vijay Pahuja | Varun Gupta | Sam Duncan | Reetika Fleming

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Excited to announce our latest podcast episode featuring ALFONSO CALZADO DESVALLS, CEO of IATI Seguros! 🚀 Key points from the conversation: 1. Alfonso illustrates his ability to quickly adjust policies to align with market trends, stating, "If I see that clients are heading in one direction, I can adjust our policies in just two days." 2. The team at IATI is committed to constant improvement and adaptation. Their approach includes tailoring content for different social media platforms and weekly updates of their web strategies to align with the latest SEO trends. 3. Alfonso is proud to continue a family legacy in the insurance industry while also transforming his company into a technology-driven enterprise. 👉 Catch the full episode here - https://lnkd.in/dyQdWCjU #insuranceindustry #leadership #innovation #digitaltransformation #seo #entrepreneurship #businessstrategy #iatiseguros

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🌟 Join us at the Reinvent Forum Lisbon on June 6th and 7th. This event promises an exceptional gathering of insurance industry leaders, poised to explore the transformative landscape of insurance. From harnessing technology to elevating customer experiences, our agenda covers a breadth of pertinent topics, have a look at some of our sessions. 🚀 Gain insights from Camila Serna (Chubb) as she delves into 'Social Inclusion Through Insurance', a keynote poised to illuminate crucial aspects of our evolving industry. 💬 Engage in a dynamic panel discussion featuring industry stalwarts like Georgi Tzvetanov-Meyer (Vienna Insurance Group (VIG)), Silvia Milián (Qorus), and Sérgio Santos (Oney Portugal), focusing on maximizing Bancassurance opportunities. 🔍Explore themes of sustainability, mobility, digital reinvention, and embedded insurance through meticulously crafted sessions, offering insights, case studies, and collaborative engagements facilitated by industry experts. Secure your seat (free for members) and contribute to shaping the future of insurance excellence. #ReinventForum #InsuranceExcellence #Networking #Innovation

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📢 Missed our #Webinar? Here’s what you need to know! For those who couldn’t join, we had a fantastic session with Seguros Bolívar S.A., diving into how digital #integration is reshaping customer engagement in insurance. 🎥 Catch up on the full webinar here 👉 https://lnkd.in/d-WAic_H Here are four key takeaways: 1. Importance of digital integration for Customer Engagement Digital wellness features in insurance apps are revolutionizing customer engagement, helping retain clients and creating new opportunities for #upselling and #cross-selling. 2. Customization & flexibility in App design To meet specific brand and functionality needs, companies like Seguros Bolivar are opting for custom API-based solutions or white-label platforms. 3. User-Centric approach in App design Tailoring user experiences to individual customer needs is key to building long-term relationships. Seguros Bolivar personalizes app interactions based on each user’s insurance portfolio (e.g., auto, health), enhancing satisfaction through usability testing and continuous feedback integration. 4. Key Metrics for measuring #App success The main KPIs are usage rates and customer satisfaction, focusing on shifting services from traditional channels to digital platforms. #InsuranceInnovation #DigitalTransformation #CustomerEngagement #WellnessTech

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Given today’s interconnected insurance ecosystem, Thomas Brögger, regional vice president of Sapiens, recommends providers pay close attention to the European Union's Digital Operational Resilience Act (DORA) before it takes effect in January 2025. Read the full article: https://lnkd.in/dCDHhaUQ #insurance #AI #DORA

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📣 Are you ready for #ITCVegas? As the insurance industry evolves, so do the mechanisms that support it. At Ensuro, we're at the forefront of this transformation. Our CEO Marco Mirabella will be diving deep into a game-changing topic: "An Insurer You Can Trust: Why On-Chain Capital Is Better Collateral" at the world’s largest gathering of insurance innovation. 🚀 Register here: https://lnkd.in/d_zWkmzY #Innovation #FutureOfInsurance #InsurTech #BlockchainInsurance #ITCVegas2024

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If you're in the Insurtech sector and aiming to harness the full potential of your data, this is a must-read. Discover key strategies to stay ahead in a competitive market and drive innovation. Read the full article for in-depth insights and empower your future. #Insurtech #DataAnalysis #DigitalTransformation #DataStrategy #RPA #DataMatch #Conciliac #Consolidation #Integration #Reconciliation #EDM #BusinessIntelligence #DataScience #insurance #AI

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Large swathes of global Insurer’s and Financial Service providers are shifting away from traditional business models in response to new digital technologies, new competition and new customer expectations. So, embrace the transformation and let Evo become the newest member of your team. By leveraging the power of Evo’s AI and automation, your business will streamline processes, reduce manual tasks, decrease costs and eradicate legacy inefficiencies. With the capability to genuinely fulfil human tasks, Evo will support your business growth and add competitive advantage, without the need for additional manpower. Find out more… https://buff.ly/3wxYHlj #insurance #insurtech #fintech #AI

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🤝Exciting News: FRISS and Fadata join forces! Together, we’ll equip insurers with integrated real-time compliance and risk assessment capabilities within the INSIS platform. This collaboration empowers insurers to: ✅ Make real-time underwriting decisions aligned with their risk appetite. ✅ Automatically detect suspicious claims with advanced AI-powered tools. And ultimately increase efficiency, reduce claim losses, and enhance customer trust. Bas de Graaf, Neyko Bratoev #Insurance #InsurTech #TrustAutomation https://lnkd.in/eBKAXgNn

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💡 Connecting the Dots: Insurance Systems Integration 💡 Legacy systems, fragmented data, and disconnected processes can slow you down. It's time to break free from the silos and embrace the future of insurance.  What insurers truly need isn't another disconnected system; it's a powerful integration engine that evolves with them. Neutrinos Integration Engine is your key to unlocking efficiency and innovation. With 100+ pre-built connectors, it seamlessly integrates your systems, streamlining workflows and boosting customer satisfaction.  Ready to supercharge your insurance business? Read the blog to learn how - https://lnkd.in/geBPB9as #Insurance #DigitalTransformation #CustomerSatisfaction #Innovation #Neutrinos

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Zala Insurtech News: Habit, a Portuguese insurtech specialising in embedded insurance, digital and contextual distribution solutions, has announced the launch of a new protection solution for recurring payments / expenses: "Habit Bill Protection Insurance".  The post Habit Launches New Protection Solution for Recurring Payments  appeared first on Insurtech Insights. Read on below >> #insurance #innovation #insurtech

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🎥 Dive deeper into how B4E Insurtech is transforming the insurance landscape! Join us on our journey to make insurance accessible for all. Watch now and be part of the revolution! #Insurtech #Innovation #InsuranceForAll #digitalinsurance #digitaltransformation Learn more at: https://lnkd.in/eemF8PCk

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Discover the unique competitive advantages and significant successes achieved with RPA in insurance processes. Get the full scoop from the CTO Tinei N. Nyatsvimbo #ISBOptimus #InsuranceInnovation #RPA #DigitalTransformation #CustomerExperience

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🤖 Artificial intelligence is often a buzzworthy term, and it's crucial for insurance professionals to understand the true impact of the technology. Our eBook "Demystifying AI in Insurance" tells you exactly what to consider when applying AI to your business processes: https://lnkd.in/egpETfup

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Watch here: https://lnkd.in/es2jqYRb AM Best Senior Director Carlos Wong-Fupuy highlights the new Best's Market Segment Report, crediting underwriting discipline and healthy profit margins as among the contributing factors to the global reinsurance segment upgrade. #insurance #reinsurance #globalreinsurance #insuranceindustry

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Streamline your insurance claims process with AI! Discover how one of Europe’s largest insurers reduced a backlog of 100,000 claims, improved transparency, and boosted customer satisfaction using Eraneos’ AI-driven claims management model. Learn how AI can optimize workflows, predict workload, and fast-track complex cases, saving time and resources. Read full story here: https://lnkd.in/dYHB_G5p #insurance #claimsmanagement #genai #eraneos

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