Moonika Arm (Kukk)

📢 Exciting News! 🔗 Lybra | Assistant RMS is now seamlessly integrated with HotelKey PMS! 🎉 💻 News on our website: https://lnkd.in/dndyq5MB 🔎 This powerful 2-way integration optimizes pricing dynamically and automates rate changes, allowing hoteliers to focus on strategy over repetitive tasks. Here are the main benefits of this integration: ✅ Optimized Pricing: Real-time, dynamic rate adjustments. ✅ Automation: Reduce manual updates. ✅ Efficiency: Enhance strategic planning and improve revenue management workflow. Visit our website to discover how this integration can transform your hotel operations! . #LybraTech #RevenueManagement #HotelTech #HospitalityIndustry #Automation #Efficiency #hotel #hotelier #hospitality #hotelmanagement Fulvio Giannetti Claudia Martin Zucchetti Zucchetti Hospitality Lybra Tech

25

🔵Good practices on public procurement🔵 🇫🇮 City of Helsinki, Finland 🎯Calculating the environmental impact of catering services 📰 https://lnkd.in/d4ZVRXSs Palmia catering services, a municipal enterprise owned by the City of Helsinki, provides catering services to the cities’ schools, daycare centers, staff restaurants, hospitals, social service centers, and retirement communities, and also delivers warm meals to homes. The catering service serves approximately 22 million meals per year. During the course of the City of Helsinki’s Culinary Culture strategy in 2010, the City realised that the global food chain has a much higher impact on climate than traffic and logistics. As a result, the “Responsible Meal 2012-15” project was < launched. Calculating the CO2 emissions of the catering services of the City was part of this project. The overall aim of this multidisciplinary project is to raise awareness of the climate impact of food amongst Helsinki’s and Palmia’s food service customers, stakeholders, and personnel.

2

Imagine a hotel system where you can explore room availability for your selected dates, reserve a room, and process a card payment to confirm your booking - all within a single session and through the same interface? Imagine the benefits to your hotel of increased direct bookings, enhanced guest satisfaction and reduced third-party costs? Imagine being able to continue the conversation with your guest in a natural, human-like way, all powered by true AI intelligence? Watch until the end 😉 Imagine having this available to your hotel right now? We did… And then we built it! Interested in joining the hospitality revolution? Register at www.convio.ai

4

How Did GauVendi Transform Operations? A Real Hotelier’s Story! Ever wondered what switching to GauVendi looks like in action? Sören Hüppe shares his firsthand experience in a detailed video covering: Initial Spark: What drew Sören to GauVendi? Core Challenges: Which problems was he solving and what obstacles did he face during the implementation? Tangible Benefits: How has GauVendi reshaped their operations? Discover the improvements in: - Sales & revenue - Reservation processes - Staff efficiency - Guest satisfaction Plus, he offers invaluable advice for hoteliers considering a switch to GauVendi. Catch the full story for a dive into practical, transformative insights #HospitalityInnovation #HotelManagement #DynamicInventory #GauVendi #HotelTech #AttributeBasedSelling #WorldHospitalityAlliance

15

Transform Your Hotel's Connectivity with These 5 Key Steps! In the hospitality industry, providing reliable and fast Wi-Fi is essential for guest satisfaction. A Siemlus Wi-Fi experience can significantly enhance your guests' stay, boosting positive reviews and repeat visits. Ready to elevate your hotel’s Wi-Fi experience? Here are five crucial steps to ensure effective Wi-Fi deployment in your hotel, and discover how to optimise your network for maximum efficiency and guest happiness. #HotelManagement #Hospitality #WiFiSolutions #GuestExperience #TechInHospitality #HotelWiFi #Connectivity

9

Knowledge Management as a Growth Engine: UNISONO Hospitality Management Sets New Standards in the Hotel Industry 🤩. With the introduction of the central USU Knowledge Database, UNISONO was able to not only significantly improve its back-office services but also achieve impressive efficiency gains: 📉 50% shorter training time for new employees 🕒 40% reduction in the time it takes to resolve inquiries Learn more about UNISONO's success story and the challenges that were successfully overcome. Check out the case study 🔗 https://lnkd.in/emj6pKya #USUSolutions #KnowledgeManagement

11

1 Comment

Manage your hotel bookings smoothly and efficiently with Reseliva: 1- Complete the Reseliva sign-up form. 2- Set up integrations for your desired channels. 3- Effortlessly oversee all your online booking channels from a single platform. With these three simple steps, hoteliers can easily adjust their room rates, availability, minimum stays, promotions, and bookings—all with just one click! The Reseliva Channel Manager simplifies your operations and boosts your revenue by expanding your presence across multiple online booking platforms. 🔗 Visit Reseliva's website to get started! #channelmanager #reservationsystem #hotelsoftware #hotelmanagement #OTAs #booking #expedia #bookingcom #hotels #onlinereservation #hotelrevenuemanagement #onlinetravelagency #hoteldistribution #travelwebsite #Reselivago #hoteltech #hospitality #reseliva #cityhotel #boutiquehotel #luxuryhotel

9

Z Hotels is changing the rules of the hotel sector. Hotel rooms have a lot of rules, rules so deeply ingrained that you probably wouldn’t register them if you didn’t know about them. “Most hotel guests are not interested in bathtubs, and if you are in a house, you will happily put the bed against a wall to create more space,” says Bev King, founder, and owner of Z Hotels. “By breaking away from that orthodoxy, it allowed us to make the #bedrooms smaller, but with more space. Guests can have a room, they can wash their face at the sink without touching the walls. We can fit a bedroom into the ten to eleven square metre range instead of needing 21 square metres. That doubles the number of rooms in a property.” https://lnkd.in/e8Wx_vR7 #businessworld #digitalnews #globalnews #news #onlinenews #hospitality #hotels #internationalnews #businessleaders #newsupdates #travel #newsoftheday #businessbuilding #latestnews #subscribe #follow #businessfocus

4

🎓 Celebrating Academic Excellence! 🎓 It’s not every day we can proudly say that one of our International Hospitality Management graduates has published an academic article! Congratulations to Marta Adamczyk, IHM graduate of 2021, for her impressive achievement. Marta’s paper, published by Uniwersytet WSB Merito Poznań, is based on her master’s thesis exploring the relationship between emotional intelligence and transformational leadership. Based on a systematic literature review, she revealed some key findings: 🔗 There is a strong connection between emotional intelligence and transformational leadership. ⚙️ Emotional intelligence in leadership significantly impacts has a significant impact on work efficiency, employee commitment, spirituality in the workplace and organizational citizenship behavior. 💡Emotionally intelligent leaders can drive project success, and have a positive effect on employee engagement, work efficiency, and intention to remain in a given profession. These insights are incredibly relevant to the hospitality industry, where emotional intelligence plays a critical role in leadership and employee success. Well done, Marta! We hope to welcome you as a guest speaker at IHM soon! 👏 #HospitalityManagement #EmotionalIntelligence #TransformationalLeadership

24

6 Comments

🚀 INSIGHTS FROM THE SECOND Youth Business Poland (YBP) WOMEN’S ENTREPRENEURSHIP ACCELERATOR LECTURE 🚀 Yesterday, we had our second session in the accelerator program. This time, our mentor Alexandra Kozhinova spent a lot of time helping us understand who our core customer is, their pain points, and how our product addresses their needs. I loved the exercise we did in class and wanted to share it with you! What’s great is that it’s not just for entrepreneurs but also for marketers, PR specialists, and targeting experts. 🎯 Here’s the exercise: 1️⃣ Create your ideal customer: Give them a name, describe their habits, hobbies, and age. 2️⃣ Imagine they purchased your service: Write a detailed review from their perspective. 3️⃣ Step back in the timeline: Describe the journey they went through before buying your service/product. 4️⃣ Add more depth: Think of a hypothetical situation that led them to need your product/service. This will likely take time, but it’s highly valuable. For instance, I discovered new marketing messages for our project that will help with targeting and attracting new users. 💡 #Entrepreneurship #WomenInBusiness #Marketing #CustomerJourney #BusinessDevelopment

13

2 Comments

💡How to improve hotel service quality and operations?💡 ✅ Invest in technology - Offer personalized recommendations and increase revenue through upselling. ✅ Prioritize guest satisfaction - Actively listen to guests' specific needs and concerns related to their stay and tailor experiences to individual preferences. ✅ Empower and train staff - Provide ongoing training on industry standards and product knowledge. Acknowledge and reward exemplary performance. ✅ Optimize operations - Minimize wait times at check-in and check-out with self-service kiosks and more. ✅ Leverage data analytics - Monitor metrics such as guest satisfaction scores and RevPAR. Use data-driven insights to inform decision-making. ✅ Foster a positive work culture - Encourage open and transparent communication between staff and management. Our new blog post is a quick guide on how to improve hotel service quality and operations. Link in comments.

3

1 Comment

Dear European meeting and event planners, I'm excited to share the latest news from Riga with you! Are you looking for a new, crisp, and excellent value-for-money destination to host conferences, education sessions, product launches, or seminars? Well, get ready to discover the hidden gem of the New Nordics—Riga. This vibrant city is quickly becoming the talk of the town, and for good reason. Riga is just a short flight away from all the major European hubs, yet you'll be greeted with affordable room rates and delectable daily delegate packages that'll make your bean counters do a little jig. And the best part? Riga is a veritable winter wonderland with diverse restaurants, cosy cafes, charming cobblestone streets, and a thriving arts and culture scene that'll inspire and refresh your attendees. So, why not shake things up and bring your next meeting or event to Riga? This city is ready to wow you with its exceptional service, unbeatable value, and a touch of Baltic flair that'll have your guests talking about it for years. To make booking requests even more convenient, send your request to the selected hotels with details on the number of attendees and dates, and you will have an offer. So, what are you waiting for? It's time to MEET in Riga - the New Nordics! Click the link below to explore our exceptional rates and start planning your next successful event in Riga. #meetingplanners #evenplanners #meeingprofs #eventprofs #businesstravel #bleisure #productlaunches #confernces #seminars

9

⏮️ Looking back at the TOURISM 365 Conference in #Croatia as the latest issue of Tourism 365 Magazine is released! This edition dives deep into the latest trends shaping global tourism, from sustainable travel strategies to innovations in destination marketing, discussed during the event, and packed with expert perspectives, case studies, and actionable ideas, including a thought leadership piece authored by or CMO, Carlos Cendra Cruz, on how destinations can deal with #overtourism and embrace sustainable management using #travelintelligence 🔗 Read the full issue here: https://lnkd.in/dEjht5_c #travel #tourism #dataintelligence #TravelTechnology #Mabrian #AI #GenAI #TravelTech

4

Do you have a ticket for our upcoming Christmas Party at Radisson Blu Royal Garden Hotel on Monday, November 25th?   Visit the following link to purchase your tickets: https://lnkd.in/djseFXTk   The first speaker of the evening will be Dmitri Gorski from "Heavelock Solutions" and "Nicoustic", who will be giving a talk titled "Non-intrusive acoustic level measurement in separator vessels - first offshore pilot".   Dmitri Gorski holds a PhD in process engineering and an MBA in technology management. He has spent around 15 years working with brownfield and greenfield projects for Statoil/Equinor as well as with technology development and commercialization for small companies and start-ups. Today, he holds CEO positions in Heavelock Solutions and Nicoustic. The latter is a spin-off from Equinor and Fraunhofer IKTS set to develop non-intrusive level measurement in process tanks.   Abstract of the presentation: Accurate measurement of liquids and solids level in process vessels such as oil and gas separators is important for safety, production optimization as well as for minimizing CO2 emissions and dosage of chemical additives. Non-intrusive measurement of level offers opportunities to significantly decrease installation and maintenance costs as well as to increase personnel safety and instrument reliability.   Non-intrusive level measurement is a good fit for Greenfield projects, and it is great in Brownfield context. Mature fields often have increasing challenges with solids and emulsions, something they are seldom equipped to measure. Retrofitting intrusive level measurement equipment on a producing asset is prohibitively expensive; production needs to be stopped for at least a week and the project becomes part of turnaround scope. Technologies widely used for level measurement in process equipment today are intrusive.   Behind Nicoustic is many years of advanced research in Guided Ultrasonic Waves at Fraunhofer IKTS (Dresden) combined with determination of Equinor to improve level measurement on its assets. The first field trial of Nicoustic non-intrusive level sensors has started on Snorre A in April this year. In parallel with that, a Joint Industry Project (JIP) aimed at further advancing this technology has been initialized with broad support from 6 Norwegian and International operator companies.   This presentation will describe the development effort behind the technology, the first results of its piloting and the implications it has for cost and emission reductions on existing and future assets.

12

🌟 Meet the Partners: Pärnu 🌟 📍 Location: Pärnu, Estonia 📈 Population: 52,000 🌱 Characteristics: Tourist Destination, Green Transition, Big Potential A vibrant city of 52,000 people, strategically connected to Tallinn, Riga, and Helsinki Vantaa via the Via Baltica highway. It’s a summer tourist destination with its own port, upcoming Rail Baltica station, and is making great strides in the green transition. Manufacturing thrives, and the coming years can welcome industrial and tourism growth. 🌟🏭🌿 Potential Focus of the IAP: Rail Baltica Opportunity: The arrival of the Rail Baltica project connecting Helsinki, Warsaw, and cities like Tallinn, Pärnu, and Riga, presents a significant opportunity. The development of the IAP will focus efforts on ensuring that this opportunity is harnessed. Sustainable Development: Pärnu aims to align industrial developments with European and national sustainability objectives. Transitioning away from fossil fuels and emphasising circular economy practices are priorities. Sectoral Growth: The IAP targets growth in sectors such as IT, gaming, and the bio-economy. A clear strategy is needed to guide sustainable development and enhance local workforce capabilities. Innovation Ecosystem: Pärnu’s successful businesses across tourism, fishing, forestry, and manufacturing can integrate into a supportive innovation ecosystem. Collaboration, shared value, and increased innovation capacity are key. Attracting Remote Workers: Leveraging natural assets and cultural offerings, Pärnu seeks to attract remote workers. Identifying actions to nurture their entrepreneurial potential is essential. Reimagining Branding: The city aims to reimagine its branding and marketing to engage entrepreneurs, businesses, and innovators. 🌟🚄🌿 URBACT

18

3 Comments

Interview with Andreas Arquin, Managing Director of Falk Tours DMC Dear Andy, what is your role in the company? How many years have you been working for Falk Tours? I am responsible for all finance and administrative duties, as well as the IT department and development. In September, I will be completing 12 years within the company. What technological innovations can we expect in the next months? We are implementing a new DMC software, which will be going live in the next few weeks. What are the benefits for our partners and hotels? With this new software, we are simplifying and automating our IT structure. This will make us more efficient and quicker in our day-to-day processes, benefiting our partners and hotels. Tell us about the collaboration with PMA... what exactly does it involve? PMA is our leading partner for the implementation of this software. All communications and planning are flowing through PMA. Can you reveal any projects that are still in the embryonic stage, which we can expect in 2025? We are establishing new DMC partnerships in some countries where we are already operating, as well as expanding into new countries.

106

3 Comments

Heard the phrase - Sharing is caring...? 😸 We will be sharing Eryk's growth story; how we increased profit margins, reduced employee turnover, and strengthened our ESG and CSR profile, at a seminar in Szczecin! Watch below 👇 👇

15

1 Comment

Have you already registered for our live webinar, “Treat Your Guests as VIPs with OfficeRnD Visitor Hub?" ✨ 📅 Join our esteemed panel on Tuesday, October 15th at 11 am EDT as they unlock the key to visitor management with Visitor Hub.  The panel, consisting of: ✅ Miro Miroslavov, CEO and Co-founder, OfficeRnD ✅ Momchil Blaskov, Senior product manager, OfficeRnD ✅ Histeven Peruggi, House Operations Manager, Norrsken House Barcelona ...will explain: 🔵 How to use Visitor Hub as a tool to generate leads 🔵 How to enhance security measures during the check-in process that align with compliance and regulatory requirements 🔵 How to streamline guest management operations reducing time and hassle 🔵 How to utilize the notification functionality to alert hosts their visitors have arrived 🔵 How Visitor Hub is transforming guest experiences in flex spaces and hybrid workplaces around the world ✨ Don’t miss out on this opportunity to elevate your guest experience, reduce friction during the check-in processes, and ultimately enhance the visitor perception of your workspace. Don’t wait! Head on over and register today, it’s free 👉 https://lnkd.in/dgZYg8g9 #workplacemanagement #visitorhub #flexiblework #flexiblework #webinar #officeinnovation #workspacesolutions #officernd #visitormanagementsystem #guestexperience

41