A ‘product contact point’ has been set up in every EU country, as required by Regulation 2019/515 on the mutual recognition of goods. The contact points provide free of charge information within 15 days in response to queries related to Regulation 2009/515 on the mutual recognition of goods.
The role of the product contact points (PCPs) is to provide information on
- Regulation 2019/515 on the mutual recognition of goods
- the implementation of EU harmonisation legislation on products
Information on the mutual recognition of goods
The product contact points (PCPs) have to provide the following information online, related to the territory in which they operate
- information on the principle of mutual recognition and the application of Regulation 2019/515
- direct contact details for the competent authorities
- the remedies and procedures available in the event of a dispute between the competent authority and a business, including the problem solving procedure provided by the SOLVIT service
PCPs are also obliged to provide at the request of a business or a competent authority of another EU member country
- any useful information, such as electronic copies of, or online access to, the national technical rules and national administrative procedures applicable to specific goods, or goods of a specific type, in the territory in which the PCP is established
- information on whether those goods, or goods of that type, are subject to prior authorisation under national law in the territory in which the PCP is established
Information on the implementation of EU product legislation
In accordance with Article 8(2) of Regulation 2019/1020 on market surveillance and compliance of products, the product contact points provide economic operators, at their request and free of charge, with information concerning the national transposition and implementation of Union harmonisation legislation applicable to products. Union harmonisation legislation covers a wide range of non-food products and includes, in particular, the legal acts listed in Annex I to Regulation 2019/1020.
The PCPs are encouraged to provide their services in several languages and to provide personalised advice to users.
Contact information
The contact information of Product Contact Points is provided based on the request of the data subject and is made public to facilitate citizens and companies wishing to contact them. |
- Austria
Name: -
Phone / fax: (p) +43 1 71100-805555
Email: produktinfostellebmaw [dot] gv [dot] at (produktinfostelle[at]bmaw[dot]gv[dot]at)
Website: website (and EN version)
Office name: Bundesministerium für Digitalisierung und Wirtschaftsstandort
Product category: All
Role: -
Address: Stubenring 1, 1010 Wien, AT
Working hours: -
Last update: 16 October 2024
- Belgium
Name: -
Phone / fax: (p) + 32 (0)2/277 53 36
Email: pcpeconomie [dot] fgov [dot] be (pcp[at]economie[dot]fgov[dot]be)
Website: website
Office name: FPS Economy, SME, self-employed and Energy General Direction Quality and Security Division Quality and Innovation
Product category: All
Role: -
Address: Koning Albert II-laan 16 - 2nd floor (NG III), Bruxelles, 1000, BE
Working hours: -
Last update: 22 July 2019
- Bulgaria
Name: NIKIFOROVA VELICHKOVA Jana (Ms)
Phone / fax: (p) +359 2 940 7336; +359 2 940 7580; + 359 2 940 7565; (f) +359 2 987 8952
Email: infopointBGmi [dot] government [dot] bg (infopointBG[at]mi[dot]government[dot]bg)
Website: -
Office name: Ministry of Economy, Energy and Tourism, Technical Harmonisation and Consumer Policy Directorate. Technical Harmonisation - Foods and Horizontal Policy Unit
Product category: All
Role: -
Address: -
Working hours: -
Last update: 10 October 2011
- Croatia
Name: -
Phone / fax: (p) +385 1 610 6825; (p) +385 1 610 6356
Email: pcpmingor [dot] hr (pcp[at]mingor[dot]hr)
Website: website
Office name: Product Contact Point Croatia - Ministry of Economy
Product category: -
Role: -
Address: Ulica grada Vukovara 78, 10000 Zagreb, HR
Working hours: -
Last update: 5 August 2021
- Cyprus
Name: KYPRIANOU Nicos (Mr)
Phone / fax: (p) + 357 22 409 309; (f) + 357 22 754 103
Email: nkyprianoumcit [dot] gov [dot] cy (nkyprianou[at]mcit[dot]gov[dot]cy)
Website: website
Office name: Cyprus Organization for the Promotion of Quality
Product category: All
Role: -
Address: 13-15, A. Araouzou Str., Nicosia, CY
Working hours: -
Last update: 16 October 2024
- Czech Republic
Name: -
Phone / fax: (p) +420 224 221 701
Email: procopmpo [dot] cz (procop[at]mpo[dot]gov[dot]cz)
Website: website
Office name: ProCoP, Department for European Affairs and the Internal Market, Ministry of Industry and Trade
Product category: All
Role: -
Address: Na Frantisku 32, Praha - Prague, 11015 Praha 1, CZ
Working hours: -
Last update: 19 January 2018
- Denmark
Name: -
Phone / fax: (p) +45 35 46 62 00; (f) +45 35 46 60 01
Email: pcperst [dot] dk (pcp[at]erst[dot]dk)
Website: website
Office name: Danish Business Authority
Product category: All
Role: -
Address: Dahlerups Pakhus. Langelinie Allé 17, DK-2100 Copenhagen, DK
Working hours: -
Last update: 06 November 2012
- Estonia
Name: -
Phone / fax: (p) +372 625 6405; (f) +372 6313660
Email: pcpttja [dot] ee (pcp[at]ttja[dot]ee)
Website: website
Office name: Product Safety and Consumer Protection Division, Internal Market Department
Office name (EN): Ministry of Economic Affairs and Communications
Product category: All
Role: -
Address: Harju 11, 15072 Tallinn, EE
Working hours: -
Last update: 3 May 2021
- Finland
Name: KUMPULAINEN Minna (Ms)
Phone / fax: (p) +358 29 5052 224
Email: pcp [dot] finlandtukes [dot] fi (pcp[dot]finland[at]tukes[dot]fi)
Website: website
Office name: Finnish Safety and Chemicals Agency (Tukes) / Fipoint
Product category: All
Role: -
Address: P.O. Box 66, FI-00521 Helsinki, Finland
Working hours: -
Last update: 28 September 2021
- France
Name: -
Phone / fax: -
Email: pcp [dot] francefinances [dot] gouv [dot] fr (pcp[dot]france[at]finances[dot]gouv[dot]fr)
Website: website
Office name: Ministère de l’Economie, des Finances et de l’Industrie (DGE/SQUALPI)
Product category: All
Role: -
Address: 61, bd Vincent-Auriol TELEDOC 143 – 75703 Paris Cedex 13
Working hours: -
Last update: 16 October 2024
- Germany
Name: -
Phone / fax: (p) +49 30 81040; (f) +49 30 8104 1947
Email: produktinfostellebam [dot] de (produktinfostelle[at]bam[dot]de)
Website: website
Office name: BAM Bundesanstalt für Materialforschung und -prüfung
Office name (EN): BAM Federal Institute for Materials Research and Testing
Product category: All, except food products, agricultural and fish products and products of daily use.
Role: -
Address: Unter den Eichen 87, D-12205 Berlin, DE
Working hours: -
Comments: The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update: 28 January 2010
- Germany
Name: -
Phone / fax: (p) +49 228 6845 2283
Email: produktinfoble [dot] de (produktinfo[at]ble[dot]de)
Website: website
Office name: BLE Bundesanstalt für Landwirtschaft und Ernährung
Office name (EN): BLE Federal Agency for Agriculture and Food
Product category: Food, agricultural and fish products and products of daily use
Role: -
Address: Deichmanns Aue 29, D-53179 Bonn, DE
Working hours: -
Comments: The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update: 28 January 2010
- Germany
Name: -
Phone / fax: (p) +49 30 78730-0; (f) +49 30 78730-320
Email: pcpc-germanydibt [dot] de (pcpc-germany[at]dibt[dot]de)
Website: website
Office name: Deutsches Institut für Bautechnik
Product category: Construction products
Role: -
Address: Kolonnenstr. 30 B, 10829 Berlin, DE
Working hours: -
Last update: 19 August 2019
- Greece
Name: -
Phone / fax: (p) +30-210-3893680, +30-210-3893991; (f) +30-210-3893999
Email: pcp [dot] greeceggb [dot] gr (pcp[dot]greece[at]mindev[dot]gov[dot]gr)
Website: website
Office name: Directorate of Quality Policy General Secretariat for Industry Ministry for Development and Competitiveness
Product category: All
Role: -
Address: Kaniggos Square 20, 10181 Athens, EL
Working hours: -
Last update: 16 October 2024
- Hungary
Name: -
Phone / fax: (p) +361 458 5568
Email: infotermekpont [dot] hu (info[at]termekpont[dot]hu)
Website: website
Office name: -
Office name (EN): Government Office of the Capital City Budapest
Product category: All
Role: Product Contact Point and Product Contact Point for Construction
Address: -
Working hours: -
Last update: 18 June 2020
- Iceland
Name: -
Phone / fax: -
Email: posturanr [dot] is (postur[at]anr[dot]is)
Website: website
Office name: Atvinnuvega- og nýsköpunarráðuneyti
Office name (EN): Ministry of Industries and Innovation
Product category: -
Role: -
Address: -
Working hours: -
Last update: 28 May 2021
- Ireland
Name: MCCABE Eoin (Mr)
Phone / fax: (p) +353 1 807 3800
Email: pcpnsai [dot] ie (pcp[at]nsai[dot]ie)
Website: website
Office name: National Standards Authority of Ireland
Product category: All
Role: Product Contact Point/Information officer
Address: 1 Swift Square, Northwood, Santry, Dublin 9, D09 AE4, Ireland
Working hours: Mon - Fri, 09.00 to 17.00
Last update: 1 December 2021
- Italy
Name: -
Phone / fax: (p) +39 06 4705 5310
Email: pcp [dot] italiamise [dot] gov [dot] it (pcp[dot]italia[at]mise[dot]gov[dot]it)
Website: website
Office name: Ministero dello Sviluppo Economico, Direzione Generale per il mercato, la concorrenza, la tutela del consumatore e la normativa tecnica. Divisione VI - Normativa tecnica - Sicurezza e conformità dei prodotti
Product category: All
Role: -
Address: Via Sallustiana 53, 00187 Rome, IT
Working hours: -
Last update: 02 September 2021
- Latvia
Name: -
Phone / fax: (p) +371 6703 94 30
Email: pcpliaa [dot] gov [dot] lv (pcp[at]liaa[dot]gov[dot]lv)
Website: website
Office name: Investment and Development Agency of Latvia
Product category: All
Role: -
Address: 2 Perses Street, Riga, LV-1442, Latvia
Working hours: -
Last update: 1 July 2020
- Liechtenstein
Name: Thomas NÄF (Mr)
Phone / fax: (p) +423 236 69 03
Email: tpmn [dot] avwllv [dot] li (tpmn[dot]avw[at]llv[dot]li)
Website: website
Office name: Amt für Volkswirtschaft – Technische Prüf-, Mess- und Normenstelle (TPMN)
Office name (EN): Office of Economic Affairs - Technical Inspection, Measures and Standards Bureau
Product category: All
Role: -
Address: P.O. Box 684, 9490 Vaduz, Liechtenstein
Working hours: Monday to Friday: 08.00 - 11.30 and 13.30 - 17.00
Last update: 1 December 2021
- Lithuania
Name: -
Phone / fax: (p) +370 700 77 055
Email: konsultacijosinovacijuagentura [dot] lt (konsultacijos[at]inovacijuagentura[dot]lt)
Website: website (in English)
Office name: Innovation Agency Lithuania
Product category: All
Role: -
Address: J.Balčikonio str. 3, LT-08247 Vilnius, Lithuania
Working hours: -
Last update: 11 December 2023
- Luxembourg
Name: GLANGÉ Pascal (Mr)
Phone / fax: (p) +352 247 74331
Email: pcpluxembourgilnas [dot] etat [dot] lu (pcpluxembourg[at]ilnas[dot]etat[dot]lu)
Website: website (in French)
Office name: Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category: -
Role: -
Address: -
Working hours: -
Last update: 10 February 2020
- Luxembourg
Name: KLEIN Olivier (Mr)
Phone / fax: (p) +352 247 74329
Email: pcpluxembourgilnas [dot] etat [dot] lu
Website: website (in French)
Office name: Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category: -
Role: -
Address: -
Working hours: -
Last update: 10 February 2020
- Malta
Name: -
Phone / fax: (p) +356 23952000
Email: pcp [dot] maltamccaa [dot] org [dot] mt (pcp[dot]malta[at]mccaa[dot]org[dot]mt)
Website: website
Office name: Malta Competition and Consumer Affairs Authority, Technical Regulations Division
Product category: All
Role: -
Address: Mizzi House, National Road, Blata I-Blajda
Working hours: -
Last update: 1 December 2021
- Netherlands
Name: -
Phone / fax: (p) +31 (0)88 602 44 44
Email: contact form (and EN version)
Website: website (and EN version)
Office name: Netherlands Enterprise Agency - Answers for Business
Product category: All
Role: -
Address: Rijksdienst voor Ondernemend Nederland; Prinses Beatrixlaan 2 | 2595 AL | Den Haag; Postbus 93144 | 2509 AC | Den Haag
Working hours: Working days from 9.00-12.00 and 14.00-17.00. Mondays from 10.00.
Last update: 5 February 2020
- Norway
Name: -
Phone / fax: (p) +47 901 26 403
Email: pcpnfd [dot] dep [dot] no (pcp[at]nfd[dot]dep[dot]no)
Website: website
Office name: Product Contact Point
Product category: -
Role: -
Address: -
Working hours: -
Last update: 11 April 2019
- Poland
Name: -
Phone / fax: (p) +48 22 411 96 83
Email: PCPmr [dot] gov [dot] pl (PCP[at]mr[dot]gov[dot]pl), PCPmrit [dot] gov [dot] pl (PCP[at]mrit[dot]gov[dot]pl)
Website: website
Office name: Ministerstwo Rozwoju i Technologii, Departament Spraw Europejskich
Office name (EN): Ministry of Economic Development and Technology, European Affairs Department
Product category: All
Role: -
Address: Plac Trzech Krzyży 3/5, 00-507 Warszawa, PL
Working hours: -
Last update: 06 April 2022
- Portugal
Name: -
Phone / fax: (p) +351 21 791 91 00
Email: mutualrecognitiondgae [dot] gov [dot] pt (mutualrecognition[at]dgae[dot]gov[dot]pt)
Website: website (and EN version)
Office name: Direção-Geral das Atividades Económicas
Office name (EN): Directorate-General for Economic Activities
Product category: -
Role: -
Address: Av. Visconde de Valmor, 72,1069 - 041 Lisboa, PT
Working hours: -
Last update: 13 January 2021
- Romania
Name: FĂTULESCU, Carmen
Phone / fax: (p) +40 21 202 5230; (f) +40 21 202 5245
Email: information_reg515economie [dot] gov [dot] ro (information_reg515[at]economie[dot]gov[dot]ro), carmen [dot] fatulescueconomie [dot] gov [dot] ro (carmen[dot]fatulescu[at]economie[dot]gov[dot]ro)
Website: website
Office name: Ministry of Economy, Energy and Business Environment
Product category: Besides this main PCP, there are three other PCPs for specific areas (see below)
Role: Main product contact point
Address: Calea Victoriei 152, 010096 Bucuresti, RO
Working hours: -
Last update: 16 October 2024
- Romania
Name: CIOROIANU, Luminița
Phone / fax: (p) +40 21 332 0954 (interior 233/236); (f) +40 21 332 0615
Email: officebrml [dot] ro (office[at]brml[dot]ro), regulament764brml [dot] ro (regulament764[at]brml[dot]ro)
Website: website
Office name: Biroul Român de Metrologie Legală Direcţia Tehnică
Office name (EN): Romanian Bureau of Legal Metrology
Product category: Metrology
Role: Product Contact Point for a specific category of products
Address: Şos. Vitan Bârzeşti 11, sector 4, 042122 Bucureşti, RO
Working hours: -
Last update: 19 April 2020
- Romania
Name: DUMITRESCU, Andreea
Phone / fax: (p) +40 37 211 4588
Email: infoprod_constructiimldpa [dot] gov [dot] ro (infoprod_constructii[at]mldpa[dot]gov[dot]ro)
Website: website
Office name: Ministerul Lucrărilor Publice, Dezvoltării și Administrației
Office name (EN): Ministry of Public Works, Development and Administration
Product category: Construction products
Role: Product Contact Point for a specific cathegory of products
Address: Bd. Libertății, nr. 16, Latura Nord, sector 5, 050706 Bucureşti, RO
Working hours: -
Last update: 16 October 2024
- Slovakia
Name: STEINLOVA Kvetoslava (Mrs)
Phone / fax: (p) + 421 2 5249 3521; (f) + 421 2 5249 3521
Email: productinfonormoff [dot] gov [dot] sk (productinfo[at]normoff[dot]gov[dot]sk)
Website: website
Office name: -
Product category: All
Role: Head of the Department
Address: -
Working hours: -
Last update: 05 November 2009
- Slovenia
Name: SMRKOVIC Enisa (Mrs)
Phone / fax: (p) +386 1 478 3068; (f) +386 1 478 3098
Email: infosist [dot] si (info[at]sist[dot]si)
Website: website
Office name: Slovenian Institute for Standardization (SIST)
Product category: All
Role: -
Address: Ulica gledališča BTC 2, SI-1000 Ljubljana, SI
Working hours: -
Last update: 26 March 2010
- Spain
Name: PCP Spain Regulation (EC) 764/2008
Phone / fax: (p) +34 91 349 37 69; (f) +34 91 349 37 77
Email: pcontactpointmincotur [dot] es (pcontactpoint[at]mincotur[dot]es)
Website: website
Office name: Subdirección General de Inspección, Certificación y Asistencia Técnica del Comercio Exterior Dirección General de Política Comercial y Competitividad
SECRETARÍA DE ESTADO DE COMERCIO MINISTERIO DE INDUSTRIA, COMERCIO Y TURISMOOffice name (EN): Deputy Directorate for Foreign Trade, Inspection, Certification and Technical Assistance General Directorate for Trade Policy and Competiveness
STATE SECRETARIAT FOR TRADE MINISTRY OF INDUSTRY, COMMERCE AND TOURISMProduct category: All
Role: -
Address: Paseo de la Castellana, 162, 28046 Madrid, ES
Working hours: -
Last update: 19 September 2019
- Sweden
Name: -
Phone / fax: (p) +46 8 690 48 00; (f) +46 8 30 67 59
Email: pcpkommerskollegium [dot] se (pcp[at]kommerskollegium[dot]se)
Website: website (and EN version)
Office name: Kommerskollegium
Office name (EN): National Board of Trade
Product category: All
Role: -
Address: Box 6803, S-113 86 Stockholm, SE
Working hours: -
Last update: 8 May 2020
- Türkiye
Name: -
Phone / fax: (p) +90 312 2125897; (f) +90 312 2128768
Email: abteknikeconomy [dot] gov [dot] tr (abteknik[at]economy[dot]gov[dot]tr)
Website: website
Office name: Republic of Türkiye Ministry of Economy DG Product Safety & Inspection
Product category: -
Role: -
Address: -
Working hours: -
Last update: 16 October 2024