Stefan Albrecht

Agency Model: The bubble has burst! Fascinating insights into the state of the automotive industry from host and keynote speaker Jürgen Stackmann—former Volkswagen board member—at yesterday’s ‘Autohaus Sommerakademie’ in Bad Driburg. Automotive retail was set to be transformed by efficient sales and distribution processes, uniform pricing and OEM direct relationships with end customers, through dealerships acting as sales agents. More than three years into this brave new retail world the reality is somewhat different. Many OEMs have abandoned or delayed agency introduction with only a handful persisting. ‘Die Luft is raus’ (the ‘bubble has burst’) as one of Stackmann’s slides concluded. What is clear to us at @Sophus3 is that whatever sales model is adopted, a clear customer-centric journey, placing the buyer at its heart, with two-way, omnichannel communication throughout, and a mix of physical and digital experience, is essential. Sophus3 is an established provider of that customer experience to a number of leading automotive OEMs, regardless of which retail model they choose. Get in touch to find out more. #digitalmarketing #automotivemarketing #CRM #agency #franchise #automotiveretail #d2c

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A new chapter begins: The all-new electric G-Class. Coming soon. #MercedesBenz #TheGeländewagen #G580 #GClass Mercedes-Benz G GmbH [Mercedes-Benz G 580 mit EQ Technologie | Energieverbrauch kombiniert: 30,4-27,7 kWh/100 km | CO₂-Emissionen kombiniert: 0 g/km | CO₂-Klasse: A]

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🌟 Embracing Team Diversity: The Strength of Generations 🌟 In today’s rapidly changing landscape, the power of a mixed-age team cannot be overstated. While my colleagues at Porsche were all like my age, I am facing now a team full of mid-twenties here at XD Connects. But combining the fresh perspectives and tech-savviness of younger team members with the rich experience and wisdom of seasoned professionals creates a unique synergy that drives success. And here are some key advantages of having a diverse team: 🙌Innovation: Different generations bring varied experiences and ideas, leading to more creative solutions and innovative approaches. 🙌Mentorship: Younger team members benefit from the guidance of their more experienced colleagues, while older professionals gain insights into new trends and technologies. 🙌Broader Perspectives: A mix of ages enhances decision-making by incorporating diverse viewpoints, ensuring more thorough analysis of challenges. 🙌Enhanced Collaboration: Team members learn to communicate and collaborate across generational lines, fostering a culture of respect and understanding. 🙌Adaptability: Teams that blend experience with youthful energy are often more adaptable, able to pivot quickly in response to changing market demands. Let’s celebrate the unique strengths that each generation brings to the table. Together, we can build a resilient and innovative future! 🚀 #Diversity #Teamwork #Innovation #Mentorship #Collaboration #teamspirit #xdconnect

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𝐇𝐨𝐰 𝐖𝐢𝐥𝐥 𝐭𝐡𝐞 𝐂𝐡𝐚𝐧𝐠𝐢𝐧𝐠 𝐒𝐭𝐚𝐭𝐮𝐬 𝐐𝐮𝐨 𝐒𝐡𝐚𝐩𝐞 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐀𝐮𝐭𝐨𝐦𝐨𝐭𝐢𝐯𝐞 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲? A lot is happening in the automotive industry right now! With Donald Trump as the new president, we can expect significant policy changes that will reshape the electric vehicle landscape in the US. In Europe, Chancellor Olaf Scholz's decision to part ways with Finance Minister Christian Lindner signals a shift in Germany's economic strategy, which could have major implications for the automotive sector. Germany remains a key player in electric vehicles and green technology, and this change may influence its competitive edge. Additionally, the increasing presence of Chinese OEMs in the EU market is contributing to the volume loss of European manufacturers, intensifying the competitive landscape. 𝐀𝐭 𝐒&𝐏 𝐆𝐥𝐨𝐛𝐚𝐥, 𝐰𝐞 𝐨𝐟𝐟𝐞𝐫 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐰𝐨𝐫𝐤𝐬𝐡𝐨𝐩𝐬 𝐰𝐡𝐞𝐫𝐞 𝐭𝐞𝐚𝐦𝐬 𝐜𝐚𝐧 𝐮𝐭𝐢𝐥𝐢𝐳𝐞 𝐨𝐮𝐫 𝐅𝐨𝐫𝐞𝐜𝐚𝐬𝐭 𝐀𝐝𝐣𝐮𝐬𝐭𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐒𝐢𝐦𝐮𝐥𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥 (𝐅𝐀𝐒𝐓) 𝐭𝐨 𝐦𝐨𝐝𝐞𝐥 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐬𝐜𝐞𝐧𝐚𝐫𝐢𝐨𝐬 𝐛𝐚𝐬𝐞𝐝 𝐨𝐧 𝐭𝐡𝐞𝐬𝐞 𝐞𝐯𝐨𝐥𝐯𝐢𝐧𝐠 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 𝐚𝐧𝐝 𝐦𝐚𝐫𝐤𝐞𝐭 𝐝𝐲𝐧𝐚𝐦𝐢𝐜𝐬. Join us to navigate these changes effectively and align your strategies with the future of the automotive industry! Contact me for more information or follow the link: https://lnkd.in/eUBXWZwC #AutomotiveIndustry #USElections #GermanPolitics #Workshops #FASTSimulation #Innovation

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Vehicle sales are not the best business case anymore. 📈 Aftersales is where the big potential lies. 🚀 And this potential can be unlocked with a digital transformation approach to drive value for the entire business. In this on-demand webinar, Nils A. Radsak, Felix Bühner, Florian Weckesser and Andrew Shaffer discuss the trends, strategies, and winning business models for the Automotive Industry in 2024 and beyond! Watch the full webinar now: https://hubs.li/Q02trp9n0 #automotive #digitaltransformation #digitalcommerce

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Daimler Truck Financial Services on its way to becoming an integrated service provider for electromobility! 🚛🔋 Although our company name might suggest something different, we at Daimler Truck Financial Services are much more than just a reliable partner when it comes to tailor-made financing for trucks and buses. With our transformation from a pure financial services provider to an integrated provider of service solutions, we offer customers a holistic ecosystem for zero-emission vehicles and charging infrastructure from one single source. 💪🏻 DTFS CEO Stephan Unger: "The transformation into a holistic provider of integrated service solutions reflects our commitment to help shaping the future of emission-free transport. Our approach ensures that customers can not only finance a vehicle, but also include the charging infrastructure and electricity in their total cost of ownership (TCO) at fixed monthly installments. This will enable customers to add electric trucks and buses to their portfolio with predictable costs and reduced risk." 👉🏻 Learn more: https://lnkd.in/esEs-Hbq #DTFS #WeAreDaimlerTruck

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🕵️‍♂️ 🕵️‍♀️ A lot of you might have guessed by now: 🎉 Today we are launching our OEM integration with Volkswagen Group Info Services AG for Volkswagen Group vehicles 🎉 This milestone marks another significant step in building our extensive OEM network, with VW Group being a major player in the European car market. By combining VW GIS AGs high-quality data and the power of the Geotab platform, this partnership provides fleet operators with best-in-class telematics and connected mobility – all ready to use without retrofitting. Read more in our press release: https://lnkd.in/gKkt2Hjx #oem #connectedvehicles #fleetmanagement

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Big news from our friends at Shiftmove on the acquisition of OPTIMUM AUTOMOTIVE, which marks the company's expansion into France—Europe's largest fleet market! 🚘 🚀 As Shiftmove CEO Francine V. Gervazio shared with Tech.eu, "We have the clear vision that more than one million vehicles will be managed via our cloud-based software solutions by 2027. The pressure on companies is growing enormously: increasingly stricter sustainability regulations and sharply rising costs for fuel, insurance and repairs require rapid action. With a powerful combination of top-edge software and telematics we are making the management of vehicle fleets as simple and efficient as possible, helping companies to increase their competitiveness and meet their sustainability goals.” Read more here: https://lnkd.in/dTaAyYg9

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I recognize this moment as pivotal, not only for Volkswagen but for the broader German manufacturing landscape. The challenging decisions faced by Volkswagen Group highlight the urgent need for innovation and strategic adaptation within the sector. In addition to the significant changes happening at Volkswagen, the landscape for the automotive industry is also heavily influenced by geopolitical factors and pressures from the electric vehicle (EV) sector, particularly regarding China. As global demand for EVs rises, so does competition, with China leading the charge in production capacity and innovation. However, this dominance poses security concerns for the West, leading to tariffs and heightened tensions that can impact pricing and market access for all manufacturers, including VW. Furthermore, China's recent struggles with domestic demand and shifting geopolitical dynamics are reshaping the global EV market. As VW navigates these turbulent waters, the intersection of economic policies, sustainability, and international relations will play a crucial role in shaping its future and that of the entire industry. With a global shift in consumer preferences and an increasingly complex regulatory environment, it's clear that the industry must evolve rapidly. We’re witnessing a transformation that calls for resilient collaboration between industry leaders, unions, and policymakers to navigate these changes and mitigate the impact on workers and communities. We as Alianza 4 Cero stand with our partners to foster forward-thinking solutions that support both growth and the workforce. credit of the report to Oliver Crook and Bloomberg News Héctor Trejo Carbajal

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⚠ Safety first! Our colleagues of Volkswagen and AUDI AG aim to further optimize driver assistance systems, plus: their great goal is to increase traffic safety even further, for all of us. Therefore, they want to collect and process specific data and images from customer vehicles in real traffic situations. Benefits for customers: ✅ Optimized driver assistant systems ✅ More driving comfort ✅ Improved traffic #safety for all Our experts plan to start this initiative in Germany this year. Customer consent is the fundamental prerequisite for the transfer and processing of #data. Of course: all data protection regulations will be observed.

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Volkswagen delays the launch of its next-gen EVs, including the ID.4, due to software challenges. The company's software division, Cariad, faces issues with the Scalable System Platform (SSP), affecting the timeline for these vehicles. Originally planned for 2024, the SSP launch is now uncertain, pushing some models back to 2029. To address these setbacks, Volkswagen is partnering with Rivian to enhance its software capabilities. This delay impacts Volkswagen's plans for advanced autonomous driving features and affects its broader electrification strategy, highlighting the importance of reliable software in EV development. https://lnkd.in/gKB3FyAN #Volkswagen #VW #Rivian #ID4 #ElectricVehicles #EV #SoftwareChallenges #AutonomousDriving #ScalableSystemPlatform #EVDelays #AutomotiveIndustry #GreenTech #SustainableTransport #CarTech #FutureOfMobility #EVDevelopment #GermanEngineering #Innovation #NextGenEVs #ElectricSUV

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As our company name already says: At Audi Business Innovation (ABI), #innovation is at the heart of everything we do. One of our key drivers behind this is Servant Leadership.   Servant Leadership is a philosophy deeply ingrained in supporting and empowering the team to autonomously achieve their goals. By fostering values such as courage, openness, respect, community, and responsibility, Servant Leadership creates an environment where innovation thrives.   Meet our ABInaut, Maria Bittner. Responsible for our new Incubator Platform Audi stage, Maria exemplifies #ServantLeadership within ABI. By empowering her #team, she has enabled them to develop an app that allows Audi customers to participate in the further development of novel, digital services and features at the earliest possible stage, enabling a customer-centric approach. 🤝   Here are Maria’s 3 key takeaways on Servant Leadership: 1️⃣ Maria ensures her team's success by prioritizing their needs and fostering open communication. 2️⃣ Maria tackles challenges by fostering a culture of active involvement of team members perspective and expertise. 3️⃣ Maria's approach encourages competence based decision-making, which enhances team dynamics, boosts creativity, and results in better outcomes for our #Audi customers.   Have you also had experiences with Servant Leadership? We'd love to hear your stories and insights! 🌟

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5 Tricks to Calm Down an Angry Customer - Insights from My 5 Years in the automotive industry: 1 Listen Actively: Let the customer express their frustrations without interruption. 2 Stay Calm and Polite: Maintain a calm demeanor and use polite language to diffuse tension. 3 Empathize: Show understanding and sympathy towards their situation. 4 Find Solutions Quickly: Offer practical solutions to resolve their issue promptly. 5 Follow Up: Ensure the issue is fully resolved by following up with the customer. Handling angry customers effectively can turn a negative experience into a positive one

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