Michael de Clara

+++ LIVE FROM OMR 2024 +++ At OMR 2024, the SAP booth was buzzing with activity for two straight days, featuring 9 SAP partners and customers who showcased their innovative projects and solutions for SAP Customer Experience. Among the highlights was the NFT Hunt supported by the NFT Management by SAP team, which spearheaded an exhilarating NFT Hunt that kept visitors engaged throughout the entire journey at the booth. The NFT Hunt offered participants the chance to track down 9 unique NFTs, each unlocking rewards along the way. The more NFTs collected, the greater the likelihood of winning the raffle with its enticing prizes. This gamified approach not only drew attention but also fostered meaningful interaction with the SAP booth. Integral to the success of the NFT Hunt was the seamless integration of Emarsys, which facilitated the distribution of all NFT-related emails. This demonstration underscored the versatility and effectiveness of SAP's solutions in real-world scenarios. Fun fact: the background music in the video was AI-generated, we love it 🚀! In summary, the NFT Hunt at OMR 2024 was a testament to SAP's commitment to innovation and engagement. The event not only showcased the potential of NFTs but also demonstrated the power of collaboration and creativity within the SAP community. Love it? Reshare and spread the word! ❤️💪💥 SAP Customer Experience Ritu Bhargava Shardul Vikram Scott Young Anja Wilbert Lucas Bergström Deria Spalek Kai Stübane Aria Niazi Narek Asadorian Rohit Deshpande Wing Hin T. Sebastian Pfoertner Martin Barzauner Viktoria Huber Dirk Häußermann Alexander Klaeger Tatiana V. Kenneth Fajardo Marcus Koring Rhys Nölke Ralf Westhoff #OMR24 #SAPCustomerExperience #NFTManagement #NFTs #Engagement #Innovation #Emarsys # #TechShowcase #Gamification

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Automotive Management Live 2024 was an insightful look into the future of automotive innovation! 🚗 💡 MHP – A Porsche Company is a key player in supporting this transformation, using our combined expertise in technology and automotive to drive meaningful change. 🚀 Key takeaways from the day included 🧠 : Digital Transformation & AI 🤖: From AI-driven predictive analytics to virtual sales assistants, speakers showcased tools to boost efficiency. For example, AI can help predict service needs, improving customer satisfaction and operational planning. Customer-Centric Innovations 👥: Talks highlighted virtual showrooms and enhanced CRM tools that adapt to customer behaviour. Digital kiosks and online scheduling systems also streamline in-person visits, boosting convenience and satisfaction. EV & Sustainability 🌍: Innovations in the automotive circular economy, EV fleet integration, and infrastructure expansion were key themes, emphasising preparing the used car market for sustainable growth. Finance Compliance & Automation 💼: Automated systems to track finance regulations are helping dealerships stay compliant. By automating document workflows, these tools reduce the manual burden of compliance. The event also underscored the UK automotive industry’s strengths, resilience, adaptability, and innovation while providing valuable networking with industry colleagues. #AMLive # #EnablingYouToShapeABetterTomorrow #AI #Sustainabilty #CustomerExperience #MHPConsulting

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*** Throwback Thursday: The risks of choosing the cheapest SAP implementation partner *** A decade ago, a senior IT executive from a prominent German automotive OEM shared a valuable insight with me: "In every SAP implementation RfP, there tends to be at least one applicant who fails to grasp the scope and intricacies of the project. Odds are that particular applicant happens to be the one with the cheapest offer." This observation highlights a common occurrence in the world of SAP implementations. When a potential implementation partner fails to fully understand the complexity and requirements of the task at hand, they may underestimate the effort, leading to an overly optimistic and potentially unrealistic pricing strategy. Such a scenario should raise a cautionary flag for organizations seeking an SAP implementation partner. While the allure of a low-cost option may initially seem appealing, it's crucial to recognize the potential risks involved. Underestimating the scope and lacking a comprehensive understanding of the project can result in cost overruns, project delays, and a compromised outcome that falls short of meeting the organization's objectives. Therefore, when evaluating potential partners for an SAP implementation, it's essential to consider factors beyond price alone. Assessing the partner's expertise, track record, understanding of the project scope, and alignment with your organization's goals are equally important. By doing so, you can make a more informed decision that sets the stage for a successful SAP implementation journey. #sap #sappartner

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How are you managing your business process transformation? Join me at #DSAG Jahreskongress 2024 on October 16th to get to know the SAP Signavio Process Transformation Manager. #SAPSignavio #BusinessProcessTransformation

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Working with German OEMs on a Mobility (you still say Automobile) Strategy since 2008. They know since 15 years or more what they have to do: they just have to do it. The CxU has stood in the way of innovation in mobility and energy for over 16 years - transportation ministers and the VDA have torpedoed all chances of change: bringing us up to this point. And you continue to ask the wrong people for strategy, and have the wrong people to execute: and anyone aware and watching this sees that the VDA and yourself are complicit.

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the Future is now

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Last week I had the opportunity to join a SAP Cloud ALM (CALM) boot camp in Walldorf to gain further insights on our ALM (application lifecycle management) tool for customers with a cloud-centric and hybrid system landscape. Thanks to Alexander Seidel and his team colleagues for the great training and practical exercises! This will help me in delivering transformation projects to our customers! My key takeaways: 1. CALM is not just an ALM tool but supports also Project Management with the SAP Activate methodology directly available in the tool 👌 2. CALM is instantly available, no deployment or configuration activities necessary -> this will speed up transformation projects in their prepare phase 🏃 3. All processes from the SAP Process Navigator are available in editable BPMN diagrams. Also an import of BPMN diagrams is possible. And our dev team is working on the Signavio integration 👍 As a small "gift" in the end we receipt a printed batch for our participation 😊 Looking forward to apply my new gained knowledge in our customer projects. #SAPCloudALM #SAPActivate #Learning #DigitalTransformation

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Check out the webinar below. A very Innovative Approach to an existing problem. Listen to the experts to Fulfill the Quote-to-Cash Journey with this innovative approach

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What an incredible #SAPSapphire24! A big thank you to every customer, partner and SAP expert from the Automotive Industry who joined us, both live and online, and to the entire team who put this amazing event together! Here are my key takeaways: 🚗 It was a pleasure to present the Automotive central showcase with the most recent Automotive assets featuring a Lucid Motors electric vehicle. The interest, energy and passion felt on the show floor was incredible. The showcase presented SAP’s latest innovations designed for the automotive industry. We were able to show a seamless data integration solution combining vehicle information from the SAP Digital Vehicle Hub with customer insights from the SAP Customer Data Platform. The benefits for our customers are immense. From enhanced opportunities for upselling and cross-selling, to the utilization of integrated customer profiles and personalized promotional offers, the key automotive players can realize an overall smarter way to connect with customers, boosting customer satisfaction and fostering long-term loyalty. 🤝 Big thanks to our customers from BMW Group and the Mercedes-AMG PETRONAS Formula One TeamTeam for sharing their latest experiences on business innovations and industry potential as part of their keynotes. It’s great to see how we are building seamless, end-to-end tool processes – integrating our business transformation solutions to guide customers more quickly and easily through every step of their RISE with SAP journey. 💡 This year is all about cutting-edge AI technology and how we can turn GenerativeAI into reality. Witnessing how AI is more and more becoming a substantial part of business processes was inspiring and I cannot wait to see its further potential. The world is entering into an exciting new phase of AI with endless possibilities, and at SAP, we are committed to helping our customers bring out their best now and in the future. Big thanks to my stellar automotive team for delivering an outstanding customer experience. Nadine Kanja Christian Bier Sebastian Scharfenberger Korbinian Koblitz Rich Lindow

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We were very happy to be invited to an episode of the Sofa Talk von SAP with Matthias Stemmler. Christian Heinrich explained what an SAP BTP Special Partner is and revealed why companies need it. Learn more in this short deep dive! You would like to get in touch with us as an SAP BTP Special Partner and would like to learn more about our use cases? Get in contact with us now!

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It was indeed a privilege to be part of this event. 👍 I’d like to thank all the participants who made an incredible effort to join us and show the commitment in improving their own IBP/S&OP process. This is just the start of the journey, and I can’t wait for our next exchange. ☺️ #integratedbusinessplanning #salesandoperationsplanning #salesandoperationsexecution #digitalsupplychain #workshops

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My sincere thanks go to the Bundesverband Materialwirtschaft, Einkauf und Logistik e.V. (BME) for inviting me to present and participate in the discussion round at the 1st BME-PRAXISFORUM, Beschaffung von KI, on July 9, 2024. A special thank you to Bianca D. Scherf, Andrea Krögel, and the BME Akademie GmbH for their excellent organization of this event. The exchange on AI with esteemed panelists Prof. Dr. Thomas Andressen, Prof. Dr. Ulrich Lichtenthaler, Prof. Erich Behrendt, Ph.D., Kristian Borkert, Klaus Kaufmann, Oliver Kosalla, Hans-Walter Trepper, and Christoph Liehn was profoundly valuable and inspiring. AI has become essential for future-proofing organizations and optimizing processes. These technologies not only drive efficiency and innovation but also provide a significant competitive advantage in a rapidly changing market. By integrating AI and digital solutions, companies can streamline operations, make data-driven decisions, and swiftly adapt to evolving demands, ensuring sustainable growth and resilience in the face of future challenges. #digitaltransformation #AI

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Super interesting topic to follow onsite with Deloitte experts at ServiceNow #Know24. Hope to see you there!

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Apple didn’t do it, xiaomi did it. Copying the Germans car makers and adding modern user experience on top, all for an incredible price. So far so good, German car manufacturers, what’s your next move ? ♟️ #xiaomi #automotiveindustry #automotivenews #automotivetechnology

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🚀 Is #AI still a HYPE or NOT? That was the main question of the #WE #AI Campus at Autostadt GmbH. For two days, it became the center of attention for numerous prominent experts in the fields of #science, #sports, and, of course, the #automotive sector. 💡 After an inspiring opening by Sven Lorenz, Head of Group Data & AI at Volkswagen Group, the event featured a somewhat pedagogical but nonetheless useful presentation by Sarah Yvonne Elsser and Alexander Pessler (both of them are 🎙️ perfect presenters by the way). 👑 My personal favorite, however, was the speech by Dr. Sarah Uttendorf. She emphasized how Volkswagen Group’s globally distributed teams aim to deliver extra value by implementing #AI solutions in #Production, #Processes, and, of course, #Customer #Relations. 🐣 #Reflecting part. While we evaluate, criticize, or praise #AI, let’s not forget the significance of #HI or (#Human #Intelligence). #HI still belongs to our own sphere of influence. It is ultimately up to us, as humans, to decide “how and were for any reason…”© we apply it. 🚂 P.S. Autostadt GmbH remains one of the perfect destinations for spending wonderful time with the family. So don’t forget to remind #ChatGPT to plan your next trip there. 😉 #Innovation #DigitalTransformation #ProcessAutomation #LHINDknowsIT

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Size isn't everything

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Today is the day and today begins with you! SAP NOW is open 🎯 Visit us, Natalia Singer, Max Armbruster, Carina Erhard and Valérie Helbling at the #BWN SAP Business Women Network Booth to see what it’s like to see the world through a different lens 👓 Our #VR simulation will give you a glimpse into a reality, where you see yourself in the mirror as a woman! I think this will be a profound moment for you! Are you ready to open your eyes to new perspectives? 🪞✨ #BWN #SAPNOWZURICH #BUSINESSTRANSFORMATION

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I've had the pleasure of knowing Felix for over 10 years, collaborating as both partners and team members. This year, he embarked on a new venture by starting his own AI consulting company. Now, he's launching his first newsletter! Given Felix's expertise and dedication, I'm confident this newsletter will be both precise and informative and highly recommend signing up for it. #AI #Consulting #Newsletter

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