Housekeeping Supervisor

$20 - $24/hour Company Benefits $0.
75/gal Discount at our Gas Station!!! Deeply discounted bus tickets from Colorado Springs, Woodland Park and Pueblo Health Dental Vison Long Term Disability Short Term Disability Supplemental Insurance Company Paid Life Insurance Monthly attendance bonus Referral program earn up to $500 for each referral Employee rewards program Membership to Cripple Creek Parks and Recreation Gym Financial Education and Wellness Program Employee Assistance Program SUMMARY: Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, efficiency, and guest satisfaction throughout all areas of the Hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following.
Other duties may be assigned.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness, and work with a minimum of supervision.
Ability to exert physical effort in using cleaning equipment.
Ability to endure abundant physical movements in cleaning various guest rooms.
Use correct cleaning chemicals for designated surfaces .
Securely transport cleaning supplies, amenities, and linens to assigned guest rooms.
Empty trash containers Remove all dirty linens and replace with clean par to designated layout.
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, shower curtain, hair dryer and floor.
Replace facial, toilet tissue and bathroom amenities in correct amount and location.
Clean closets on checkout rooms, removing dust and debris.
Ensure correct amount and placement of hangers, extra blanket/pillow.
Dust all furniture through-out the room.
Realign furniture to floor plan.
Open all drawers/doors in checkout rooms and remove items left behind by guests.
Dust inside.
Check around bed & chairs for debris and remove if present.
Inspect condition of all furniture and carpet for tears, rips, or stains: report any damages to the floor leads.
Dust pictures, frames, and mirrors.
Remove dust and debris on television, clock radio and remote control.
Set correct time on clock.
Clean all lamps and light switches; check for power working order.
Remove dust, spots and smears from windows, ledges, and frames.
Empty liquid from ice bucket and wipe all surfaces dry.
Remove water from coffee machine and clean thoroughly.
Remove dust on drapes weekly and realign to correct position daily.
Vacuum carpet in guest rooms.
Spray room with deodorizer.
Reorganize cart and stock at the end of each shift.
Record any damages or maintenance problems to the Hotel Manager or the Housekeeping Manager Turn in found items from guest rooms to the front desk.
Successful completion of the training/certification process.
Additional Lead duties: Get the list of Stayovers and Departures from Front desk.
Get update from Front Desk of any exception: early checkouts, rollaway ect.
Make up Housekeeper assignment boards.
Check all vacant clean rooms.
Update the Front desk of clean and inspected rooms thru out the day.
Keep up with laundry while keeping the laundry room tidy and clean.
Clean and restock the two public restrooms and the lobby area in front of elevator Sweep, mop, and wipe down and sanitize all tree landings in front of the elevator Wipe down and sanitize the control panel of elevator.
Check outside, pool and soda areas trashes.
Clean pool area and makes sure all pool toys are placed in their proper place and dirty towels are removed.
Sweep and clean pool deck as needed.
Sweep and mop weight room floors.
Wipe down all equipment and mirrors.
Clean and restock the two shower rooms at pool.
Help strip and stock rooms while making beds as needed.
Vacuum stairwells and landings at the end of both hallways.
Do inspections of rooms when housekeepers are done.
Update the Front Desk.
Walk the hallways at EOD make sure all doors are shut, carts are put away.
All lights are turned off.
Make sure all paperwork is finalized and put in housekeeping box Back office.
Make sure Front Desk sheet is complete before leaving for day.
SUPERVISORY RESPONSIBILITIES: Keeping Housekeeping staff on track and timely, helping them as needed.
Reporting any problems to Hotel Manager.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty cheerfully, satisfactorily and in a timely manner.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school graduate or equivalent; one or more year’s related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Able to read, comprehend, and interpret simple instructions, correspondence, memos, and documents such as safety rules, operating manuals and procedures and maintenance instructions.
Able to write routine simple correspondence.
Able to effectively present information in one-on-one and small group situations to guests and Team members.
MATHEMATICAL SKILLS: Able to add, subtract, multiply, and divide in small units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY: Able to apply common sense, patience and understanding while carrying out detailed written and/or oral instructions.
Able to deal with and present problem-solving ideas that involves concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: None required.
OTHER SKILLS and ABILITIES: Strong guest service skills and the ability to ask questions and apply deductive reasoning and listening skills are essential.
PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team member is regularly required to stand; climb stairs; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell.
The Team member is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
Lengthy periods of standing may be necessary.
The Team member must occasionally lift, push and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Using and viewing a computer screen daily is mandatory.
WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team member while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
The team member should be able to adapt well to the casino environment involving large numbers of people, loud and continuous high noise levels.
Must be able to psychologically handle the concept of persons occupying an establishment for the purpose of gambling, drinking, eating, and smoking for long periods of time.
SIGNATORY ABILITIES This position has no signing authority ACCESS TO RESTRICTED AREAS No access to any areas