Salary
$17.
80 - $28.
48 Hourly
$37,029 - $59,246 Annually
This position is a Pay Band 55
Posting Details
Interviews are anticipated to be conducted within two (2) weeks of closing date.
Why does the job exist?
To ensure compliance with permits, fees and taxes required by commercial carriers to travel through New Mexico.
Permits, fees and taxes used to generate revenue for the New Mexico Department of Transportation (NMDOT) Ports Division and the New Mexico Road Fund.
How does it get done?
The position involves collecting revenue and fees from the Commercial Motor Vehicle Industry.
In addition to collecting taxes and fees to ensure compliance by carriers moving through New Mexico, exceptional Customer Service by the Port of Entry staff is critical to upholding the NMDOT Mission/Vision.
Utilizing various office skills to include answering telephone calls and assisting carriers professionally over the phone and in person at the port.
Work with carriers to ensure safe routes, review paperwork, and calculate trip taxes.
Various resources and training are available to ensure efficiency.
Who are the customers?
NMDOT employees and commercial vehicle drivers.
Ideal Candidate
The ideal candidate will have preferred experience/education in the following areas:
*Knowledge and ability to interpret State Statute.
*Strong experience and focus on customer service.
*Ability to multitask.
Minimum Qualification
High School Diploma or Equivalency and two (2) years of experience in investigations, regulation, policy, statutory, and/or contract compliance.
Substitutions Apply.
See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience
1 High School Diploma or Equivalent AND 2 years of experience
2 Associate's degree or higher (Bachelor's, Master's) AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of "semester hours" in a field (e.
g.
6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications.
No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid New Mexico Driver's License.
Must possess and maintain a current Defensive Driving Course certificate from the State of New Mexico or must pass and receive a Defensive Driving Course certificate as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage.
Direct client interaction and some travel may be required.
Supplemental Information
Benefits:
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Agency Contact Information:Desmond Griggs (575) 403-5303 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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