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Client Service Representative/Receptionist

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Posted : Wednesday, July 24, 2024 07:05 PM

Overview:*The Animal Hospital of Waynesboro* is looking for another outstanding, people-oriented candidate to join our fabulous CSR team! *Top applicants MUST have a positive, can-do attitude, exceptional communication & **_critical thinking skills_**, a passion for serving the needs of pet owners/clients, **_the stamina needed for a high volume service environment_**, and the ability to work any shift (morning or evening).
*These requirements are absolutely necessary given the complexity of responsibilities.
Our CSRs provide the first and last impressions of our hospital and are instrumental in managing client relations.
*This incredibly important, and often complicated, role requires team members to juggle phone calls, emails, texts, and face-to-face communications while ensuring thorough, accurate documentation and invoicing*.
CSRs are trained to understand the basics of veterinary medicine so they can appropriately schedule doctor visits, take medication refill requests, and educate our clients.
* We are looking for a **_full-time employee_**.
Candidates must be able to work morning and evening shifts (evenings as late as 8:30 pm) on a regular basis.
Do note that all CSRs are also required to work some Saturdays (every 3-5 weeks).
* Full-time benefits include: paid time off; discounted veterinary care; health, dental, vision, disability, and life insurance; 401K Plan; continuing education; and uniform allowances; and most importantly.
.
.
the advantage of working in a caring and supportive environment with teammates who become part of your family.
* The Benefits Highlights:* * We cover:* * The majority of Medical for individuals and dependents (exact percentages vary by tier of coverage chosen) * 75% of premiums for Dental and Vision for individuals and dependents.
* 100% of premiums for Short-Term Disability and Life/AD&D.
* $250 matches any employee contributions into an accompanying HSA Plan if they select the High-Deductible plan.
* Safe Harbor 401(k) plan up to 4% * Uniform money * Benefits Breakdown:* * Career:* * Competitive pay * Monthly Bonus Program based on hospital revenue * Access to Zoetis Clinical & Professional Program and Events * Access to a multitude of VMG resources, including VMG national events & CE * Health & Family:* * Medical * Dental * Vision * Short-term disability * Supplemental Life insurance * Maternity Leave * Bereavement Leave * Employee Assistant Program available 24 hours a day, 7 days a week * Financial:* * 401(k) with a generous employer match * Comprehensive PTO Program * Discounted Veterinary Care * Health Savings Account * Supplemental Life Insurance & AD&D Insurance * Disability Insurance Qualifications:Candidates must have prior administrative and customer service experience (minimum 3 years), preferably in a professional office.
They must also have _demonstrated computer skills including database usage and internet navigation_.
Starting pay is $14/hr if no prior veterinary industry experience.
Job Type: Full-time Pay: $14.
00 - $20.
00 per hour Work Location: In person

• Phone : NA

• Location : Waynesboro, VA

• Post ID: 9005963625


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