Front Desk Agent

The Holiday Inn Express & Suites Charlottesville - Ruckersville is currently looking for an energetic, friendly, detailed oriented, and outgoing individual to join our Front Desk team.
Successful candidate must be professional, self-motivated, reliable, and have flexible schedule during the week, weekends, and holidays when needed.
Job Description includes but not limited to: * Provide second-to-none guest service * Check guests in and out of the hotel according to hotel and/or brand standards.
* Inform guests about the hotel's facilities, policies and procedures.
* Make, modify, and cancel guestroom reservations.
* Cash handling * Keep records of room availability and guests' accounts, manually or using computers * Prepare and distribute daily reports.
* Ensure Overall Guest Satisfaction.
* Perform other duties as requested by supervisor or management.
Skills and Abilities: * Good communication and interpersonal skills.
* Ability to stand for extended periods of time.
* Ability to work in a fast paced environment and multi-task.
* Ability to maintain control and composure in difficult situations and exhibit good judgment.
Applicant must have reliable transportation and must be able to work a flexible schedule.
Job Type: Full-time Pay: $13.
00 - $15.
00 per hour Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Morning shift * Night shift Work setting: * In-person Education: * High school or equivalent (Preferred) Experience: * Hotel Experience: 1 year (Preferred) * Front Desk: 1 year (Preferred) Work Location: In person