Overview:*The Animal Hospital of Waynesboro* is looking for another outstanding, people-oriented candidate to join our fabulous CSR team! *Top applicants MUST have a positive, can-do attitude, exceptional communication & **_critical thinking skills_**, a passion for serving the needs of pet owners/clients, **_the stamina needed for a high volume service environment_**, and the ability to work any shift (morning or evening).
*These requirements are absolutely necessary given the complexity of responsibilities.
Our CSRs provide the first and last impressions of our hospital and are instrumental in managing client relations.
*This incredibly important, and often complicated, role requires team members to juggle phone calls, emails, texts, and face-to-face communications while ensuring thorough, accurate documentation and invoicing*.
CSRs are trained to understand the basics of veterinary medicine so they can appropriately schedule doctor visits, take medication refill requests, and educate our clients.
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We are looking for a **_full-time employee_**.
Candidates must be able to work morning and evening shifts (evenings as late as 8:30 pm) on a regular basis.
Do note that all CSRs are also required to work some Saturdays (every 3-5 weeks).
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Full-time benefits include: paid time off; discounted veterinary care; health, dental, vision, disability, and life insurance; 401K Plan; continuing education; and uniform allowances; and most importantly.
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the advantage of working in a caring and supportive environment with teammates who become part of your family.
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The Benefits Highlights:*
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We cover:*
* The majority of Medical for individuals and dependents (exact percentages vary by tier of coverage chosen)
* 75% of premiums for Dental and Vision for individuals and dependents.
* 100% of premiums for Short-Term Disability and Life/AD&D.
* $250 matches any employee contributions into an accompanying HSA Plan if they select the High-Deductible plan.
* Safe Harbor 401(k) plan up to 4%
* Uniform money
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Benefits Breakdown:*
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Career:*
* Competitive pay
* Monthly Bonus Program based on hospital revenue
* Access to Zoetis Clinical & Professional Program and Events
* Access to a multitude of VMG resources, including VMG national events & CE
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Health & Family:*
* Medical
* Dental
* Vision
* Short-term disability
* Supplemental Life insurance
* Maternity Leave
* Bereavement Leave
* Employee Assistant Program available 24 hours a day, 7 days a week
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Financial:*
* 401(k) with a generous employer match
* Comprehensive PTO Program
* Discounted Veterinary Care
* Health Savings Account
* Supplemental Life Insurance & AD&D Insurance
* Disability Insurance
Qualifications:Candidates must have prior administrative and customer service experience (minimum 3 years), preferably in a professional office.
They must also have _demonstrated computer skills including database usage and internet navigation_.
Starting pay is $14/hr if no prior veterinary industry experience.
Job Type: Full-time
Pay: $14.
00 per hour
Schedule:
* 10 hour shift
* 8 hour shift
Work setting:
* In-person
Work Location: In person
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