MS Direct AG

💡🚛 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗹𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀: 𝗠𝗲𝗲𝘁 𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗲𝗮𝗺 At MS Direct, we are transforming logistics through digitalisation to deliver even better processes and enhanced services for our customers. Our 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗲𝗮𝗺, led by Sebastian Josef Fuchs, plays an important role in this transformation. Acting as the link between IT Development and Operations, they ensure that the right technologies are applied where they make the biggest impact in our logistics. In our latest blog, Sebastian shares how his team is shaping the future of our operations. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗯𝗹𝗼𝗴 𝗵𝗲𝗿𝗲 👉 https://bit.ly/3Dl6eXz #msdirect #digitaltransformation #teamwork #innovation

𝗘𝘅𝗽𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗵𝗼𝗿𝗶𝘇𝗼𝗻𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝘀 𝗯𝗼𝗿𝗱𝗲𝗿𝘀 🚛🛃 Cross-border e-commerce offers immense opportunities, especially in Europe’s two most lucrative markets: Switzerland and the United Kingdom. However, expanding into these countries comes with its own set of challenges: customs clearance, VAT, delivery speed and return management are just a few examples. Our latest blog post, featured on the news platform of E-commerce Berlin Expo breaks it all down for you: 🔹 What to consider when entering these high-potential markets 🔹 Practical tips and tricks to overcome challenges 🔹 Why partnering with a cross-border specialist can be beneficial for your business Read the full blog here 👉 https://bit.ly/4gjdiT3 🚀 Ready to grow beyond borders? MS Direct supports you with a seamless digital one-stop solution for cross-border shipping to Switzerland and the UK, covering everything from fiscal representation and VAT registration to customs clearance, transport planning and returns management. #crossborderecommerce #marketexpansion #logisticsolution #digitalcommerce

𝗕𝗲𝗰𝗼𝗺𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝗼𝘂𝗿 𝗴𝗿𝗼𝘄𝘁𝗵 𝘀𝘁𝗼𝗿𝘆! 🌟

🚀 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗣𝗼𝘀𝘁 𝗣𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 – 𝗻𝗲𝘄 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗼𝗿 𝗦𝘄𝗶𝘀𝘀 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 How do top online retailers in Switzerland optimise every step of the customer journey after purchase? Our latest mystery shopping study at 42 major fashion, sports and beauty online shops dives deep into best practices and challenges in the post-purchase process, providing valuable benchmarks for your e-commerce strategy. In our new study, you will find: ✔️ 𝗞𝗲𝘆 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗼𝗻 𝗼𝗿𝗱𝗲𝗿𝗶𝗻𝗴, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗮𝗻𝗱 𝗿𝗲𝘁𝘂𝗿𝗻𝘀 ✔️ 𝗕𝗲𝘀𝘁 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 𝗳𝗿𝗼𝗺 𝟰𝟮 𝗺𝗮𝗷𝗼𝗿 𝗼𝗻𝗹𝗶𝗻𝗲 𝘀𝗵𝗼𝗽𝘀 ✔️ 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗿𝗲𝗱𝘂𝗰𝗲 𝗿𝗲𝘁𝘂𝗿𝗻𝘀 𝗮𝗻𝗱 𝗯𝗼𝗼𝘀𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 ✔️ 𝗘𝘅𝗽𝗲𝗿𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗚𝗹𝗼𝗯𝘂𝘀, 𝗢𝗰𝗵𝘀𝗻𝗲𝗿 𝗦𝗵𝗼𝗲𝘀, 𝗧𝗿𝗮𝗻𝘀𝗮 𝗮𝗻𝗱 𝗭𝘂𝗯𝗶 Download now and set your online shop up for post-purchase success in the Swiss market! 📥 https://bit.ly/3VUOjxB A big thank you to Prof. Dr. Darius Zumstein from the Fachhochschule Nordwestschweiz FHNW for the great cooperation in the study. #Ecommerce #CustomerExperience #PostPurchase #Sustainability #MSDirect

𝗡𝗲𝘄 𝗳𝗿𝗶𝗲𝗻𝗱𝘀 𝗳𝗼𝗿 𝗙𝗿𝗶𝘁𝘇𝗰𝗵𝗲𝗻 🤖🤖 At MS Direct, we are moving forward. Over the past years, we have heavily invested in automation, and now it is time to take the next big step. This December, our beloved AutoStore™ bots will welcome 𝟯𝟬 𝗯𝗿𝗮𝗻𝗱-𝗻𝗲𝘄 𝗿𝗼𝗯𝗼𝘁 colleagues to our warehouse in Arbon. To keep them productive, we will also install 𝗳𝗶𝘃𝗲 𝗮𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗽𝗶𝗰𝗸𝗶𝗻𝗴 𝗽𝗼𝗿𝘁𝘀. ⬆️ With these upgrades, we are setting the stage for an exciting new phase of growth. Thanks to the new bots, we will be able to significantly boost our processing capacity and ensure fast and efficient fulfillment services. We are ready to continue breaking new ground and unlocking greater potential – together with our customers. Stay tuned for more updates on this journey! #msdirect #automation #logistics #ecommerce #fulfillment

📦 𝗪𝗲 𝗮𝗿𝗲 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆 𝗦𝗮𝗹𝗲𝘀 🚀 The countdown is on, and our team could not be more pumped! We are ready to tackle the upcoming order peaks from Black Friday and Cyber Monday with precision and care. With all hands on deck, we will ensure your products reach their destinations quickly and reliably – keeping your customers delighted. Turn up the volume(s) and let's rock this peak days together 💯 #BlackFridayReady #Fulfilment #LogisticsExperts #MSDirect

𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝗔𝗺𝗮𝘇𝗼𝗻 𝗨𝗞’𝘀 𝗻𝗲𝘄 𝗿𝗲𝘁𝘂𝗿𝗻 𝗿𝘂𝗹𝗲𝘀 Since November 11, 2024, Amazon UK has introduced updated return requirements aiming to make returns smoother for British customers. For international sellers this brings some important changes: providing a UK return address or a prepaid return label within four calendar days is now mandatory. If these requirements are not met, customers automatically receive a refund and are allowed to keep the product. This is where the 𝗨𝗻𝘄𝗶𝗻𝗱 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 by UKP Worldwide and MS Direct steps in, offering a comprehensive solution to meet compliance standards and optimise your returns process. 𝗞𝗲𝘆 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀: 📍 Local return address in Aylesbury, UK 🔄 End-to-end returns management, including quality control and refurbishment 📑 Customs and refund services to manage complex formalities 📊 Returns portal for real-time visibility and tracking Struggling with these new requirements or aiming to enhance your cross-border process? Let’s connect to ensure smooth, compliant operations. Just book your meeting with us! 👇 Link in the comments #crossborder #crossborderecommerce #amazonuk #returnsmanagement

🚀 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗮𝘀 𝗮 𝗴𝗮𝗺𝗲-𝗰𝗵𝗮𝗻𝗴𝗲𝗿 𝗶𝗻 𝗵𝗶𝗿𝗶𝗻𝗴! 📱 The logistics industry is highly dynamic, and staffing needs shift significantly with demand. At MS Direct, this means recruiting 100 to 300 new operations team members for our peak seasons twice a year to stay responsive to our clients' needs. To manage this efficiently, we turned to our partner PastaHR to introduce WhatsApp as an application tool – making it as easy to apply as chatting with a friend. 🎞️In our latest video, Michel and Erlinda talk about the benefits WhatsApp brings to the recruiting process from both the recruiters and applicants perspectives. Want to know more about how we mastered our recruiting challenge? Watch the video and explore our blog to see how this tool could transform your own hiring process! 👉 https://bit.ly/40GHHpN #WhatsAppRecruiting #RecruitmentInnovation #MSDirect #PastaHR #TalentAcquisition #EasyApplication

🚀 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝘁𝗮𝗸𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗻𝗲𝘄 𝗿𝗼𝗯𝗼𝘁 𝗮𝗿𝗺 🤖 This week, we have taken another exciting step towards automating our fulfilment processes with the addition of a robotic arm from Sereact. Our team has already welcomed this innovative assistant at our AutoStore port by giving it a fitting name—“Pico”! At the moment, Pico is in its initial phase, where we are fine-tuning its calibration to ensure it picks items as efficiently and smoothly as possible. Guided by an advanced camera system, Pico can visually detect items in our bins and expertly pick them up using suction cups. Sounds straightforward? Well, with around 30,000 different items in our AutoStore - each varying in size and weight – there is plenty to master! For now, Pico is focused on picking single-item orders. Once fully calibrated, Pico will allow us to provide: ✅ Even faster operations ✅ Higher processing capacity ✅ Shorter lead times And we are just getting started! Looking ahead, we plan to assign Pico even more complex tasks, pushing our capabilities to the next level. We are committed to investing in automation, proving how seamlessly our integrated systems can work together to bring smarter logistics solutions. 🚀 Stay tuned for more updates as we continue this exciting journey towards smarter, more efficient logistics! #Automation #LogisticsInnovation #EcommerceFulfillment #MSDirect #Robotics

📣 𝐖𝐞𝐛𝐢𝐧𝐚𝐫 𝐀𝐥𝐞𝐫𝐭: Deskless Recruiting and Communication In logistics operations, meeting high-quality standards, fulfilling KPIs, and staying flexible during peak seasons is only possible with the right team. At MS Direct, we not only focus on targeted coaching and employee development, but we also continuously improve our recruitment tools to attract talent. Our application process? Like all our services: simple, digital, and totally hassle-free. In the webinar, hosted by our partners PastaHR and Beekeeper our HR expert Michel Becker will provide insights into new approaches to recruitment and communication – from WhatsApp recruiting to social intranets. Sounds interesting for your business, too? You’re warmly invited to join us: 📅 Wednesday, 23rd Oct 2024 🕒 15:00 to 15:45 📍 Online https://bit.ly/3U2YYoE The webinar will be held in German. #team #recruiting #talentacquisition #desklessrecruiting