“I've known Norm for almost five years and I was impressed with him the first time we met. Norm has an outstanding business acumen and has the ability to relate with anyone he meets. He is someone I trust immensely and his opinion on matters (business or otherwise) are always insightful and thought-provoking. I know that PDL is in the right hands with Norm's leadership.”
About
I am thrilled to continue to work with forward thinking companies and investors to bring…
Activity
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Thank you Bennett Jones and my fabulous friend and hostess with the mostest Gillian McCormack for such an incredible few days at the Lake Louise…
Thank you Bennett Jones and my fabulous friend and hostess with the mostest Gillian McCormack for such an incredible few days at the Lake Louise…
Liked by Norm Bogner
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Increasing data shows that without mitigation these facilities can have a serious health impact on nearby residential…
Increasing data shows that without mitigation these facilities can have a serious health impact on nearby residential…
Liked by Norm Bogner
Licenses & Certifications
Honors & Awards
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Top Quality Contact Centre in Canada - 2012 & 2013
CAM-X
Calgary Company Wins 2012 Top Contact Centre Award
Calgary, AB, November 12, 2012– PDL has won the Top Contact Centre CAM-X Award of Distinction for 2012 in all of Canada. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s 140+ Trade Association for providers of call centre services including telephone answering and message delivery. PDL Contact Centres was presented with the Award recently at the CAM-X 48th Annual Convention and Trade…Calgary Company Wins 2012 Top Contact Centre Award
Calgary, AB, November 12, 2012– PDL has won the Top Contact Centre CAM-X Award of Distinction for 2012 in all of Canada. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s 140+ Trade Association for providers of call centre services including telephone answering and message delivery. PDL Contact Centres was presented with the Award recently at the CAM-X 48th Annual Convention and Trade Show in Victoria, BC.
PDL’s President, Norm Bogner added, “The Top Score in the Award of Distinction for Contact Centres is very prestigious and ranks PDL at the top of the industry across Canada. What makes this achievement even more impressive is that it is judged on complex accounts over a 6 month period that stresses quality, consistency and professionalism on every call. We continue to invest significant time, effort and resources into our call quality culture and to have those efforts recognized as best in the industry is something we are incredibly proud of.”
Languages
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English
Native or bilingual proficiency
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German
Limited working proficiency
Organizations
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Essere Franco Wines - Napa
Partner, Director
- PresentAt Essere Franco, we believe in allowing our small lot wines to paint a picture for you as you taste our single vineyard estate grown fruit. We challenge you to open a bottle, pour yourself a glass, and close your eyes. http://www.esserefranco.com/
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Homefront
Board Member
- PresentCreating a safe community by eliminating domestic violence through direct client services, justice coordination and facilitated community action.
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Wolf's Head Wines
Partner
- PresentWolf’s Head Wines are known for their fruit-forward style with characteristics of California ripeness, judicious use of French oak, low-acid and soft, velvety tannins. https://wolfsheadwines.com/
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Cam-x (Call Centre Trade Association)
Board Member
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Recommendations received
1 person has recommended Norm
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