Brijan Mokaria

Here are few fun facts about Freshdesk CRM tools: 1.Customizable Helpdesk Freshdesk allows extensive customization, enabling companies to tailor their helpdesk to match their brand’s look and feel, even allowing custom email addresses for different support tickets. 2. Global Reach Freshdesk is used by over 150,000 companies worldwide, including well-known brands like HP, Panasonic, and American Express, making it a globally trusted CRM tool. 3. AI-Powered Assistance The tool integrates Freddy AI, an AI-powered assistant that helps with predictive support, suggesting solutions to agents, automating routine tasks, and providing instant responses to common customer queries.

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🎺 Learn how to leverage Historic & Predictive Customer Lifetime Value for Organizational Success⁉ 🥇 Historical Customer Lifetime Value:- Let's say I've bought 1 Cigarette everyday from a Paan Stall for 1 whole year. Then based on these events which happened in the past, the revenue the Paanwala has generated from me helps him calculate my value to his shop. It also helps him understand which product is popular and why, hence also helping build Ideal Customer Profiles. 🥇Predictive Customer Lifetime Value:- Using the Data on my Cigarette buying pattern, the Paanwala can also make future predictions on if I'll increase my smoking habits and buy more Cigarettes (Upselling) / Can he also sell Chewing Gums along with it? / Will I also try Sweet Paan?(Cross Selling). He can also make predictions on how long will I keep smoking! Understanding the lifetime value of current customers is essential for businesses to create specific plans for attracting new customers and keeping current ones, all while ensuring profitability. ☣ Smoking is Injurious to Health! #bdr #sdr #sales #ColdCalling #LeadGeneration #BusinessDevelopment #SalesTips #SalesStrategy #SalesSuccess #SalesTraining #SalesSkills #Prospecting #SalesHacks #B2BSales #ClosingDeals #SalesProfessionals #SalesTechniques #OutboundSales #SalesConversion #salesinsights #BusinessGrowth

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Automate your business with Zoho Books! Streamline accounting with email alerts, webhooks, custom functions, and more. . . . #bickertmanagement #zoho #zohopartner #business #canada #usa #alberta #calgary #canadabusiness #zohopremiumpartner #zohobooks #automation #efficiency #accounting #businessautomation #businessefficiency #accountingsoftware #financialmanagement #zohocrm #businesstools #accountingsolutions #automateyourbusiness #accountingtips #smallbusinessaccounting #businessmanagement #smallbusiness #businesssolutions #financemanagement #zohoone #businessoptimization

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Hello #LinkedIn family! In the fast-paced sales industry, maintaining motivation can be as tough as sealing a deal. With frequent rejections, market fluctuations, and stiff competition, it's crucial to build resilience and engage in daily routines that boost your motivation. Here are my strategies for staying motivated: 1) Start with Your ‘Why’: Each morning, I remind myself why I chose this career. Whether it’s the thrill of the chase, the satisfaction of solving client problems, or the financial rewards, remembering your ‘why’ can be a powerful motivator to push forward. 2) Set Micro-Goals: Break down your sales targets into smaller, more manageable goals. Celebrating these small victories gives you a sense of progress and success, which fuels further action. 3) Learn Constantly: Sales is an ever-evolving field. Staying updated with the latest industry trends, techniques, and tools not only improves your skills but also keeps your role exciting and intellectually stimulating. 4) Embrace Rejection as a Step Forward: Every ‘no’ brings you closer to a ‘yes.’ Treat rejections as opportunities to learn and refine your approach. This mindset shift can dramatically boost your perseverance and decrease burnout. 5) Reflect and Adjust: End your day by reflecting on what worked and what didn’t. This habit not only improves your sales strategy but also instills a sense of control and purpose. 🌟 Remember, motivation is not something that happens to you; it’s something you create, every single day. 🌟 vConnect iDees Services #SalesMotivation #SalesTips #CareerAdvice #SelfImprovement #ProfessionalGrowth #Networking #SalesStrategy #NewDay

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Resolved, how to identify "Ideal Customer Profile (ICP)" for Your SaaS Business. Here’s How (with Examples + Steps) 1️⃣. Analyze Your Best Customers ▶ How to do it: Use your CRM or customer data to review your top 10-20 highest-paying customers. ▶ Action: Spot common characteristics like industry, team size, or location. ▶ Example: If your best customers are all tech startups with 10-50 employees, you should focus your efforts on similar businesses. 2️⃣. Survey Your Existing Customers ▶ How to do it: Create a short, focused survey using tools like Google Forms or SurveyMonkey. Ask questions about their challenges and why they chose your product. ▶ Action: Send the survey to your current customers and use the insights to understand their pain points. ▶ Example: If 70% of your customers say they use your SaaS to automate manual tasks, target other businesses with similar inefficiencies. 3️⃣. Study Your Competitors ▶ How to do it: Check competitors’ websites, case studies, or reviews to see who they’re serving. ▶ Action: Identify gaps where you can provide more value than your competitors. ▶ Example: If a competitor focuses on large enterprises, you can target small businesses that need personalized service. 4️⃣. Define Customer Pain Points ▶ How to do it: Talk to your sales and support teams to understand the common problems your customers face. ▶ Action: Create a list of the top pain points and match them with industries most likely to face these issues. ▶ Example: If your SaaS reduces customer churn for subscription businesses, target industries like fitness apps or streaming services that deal with high churn. 5️⃣. Segment Your Market ▶ How to do it: Use market segmentation tools like HubSpot or ActiveCampaign to group your audience by demographics, behavior, or firmographics. ▶ Action: Focus on the segments with the highest engagement or potential for growth. ▶ Example: If marketing agencies with a focus on content creation interact the most with your product, make them a primary segment to target. 6️⃣. Leverage Analytics & Data ▶ How to do it: Set up Google Analytics, your CRM or a customer engagement tool to track how users interact with your website and product. ▶ Action: Analyze the data to identify patterns among high-converting or high-retention customers. ▶ Example: If customers with high engagement in your free trial tend to convert, focus on targeting more users from similar industries or roles. 7️⃣. Create Detailed Buyer Personas ▶ How to do it: Combine all the data you’ve gathered to build clear buyer personas. Include demographics, challenges, goals, and decision-making criteria. ▶ Action: Develop 2-3 detailed personas that represent your ideal customers. ▶ Example: Your ICP might be a Marketing Director at a B2B SaaS company, struggling with lead nurturing and needing automation to solve it. P.S. Don’t just read—take action today! What’s your next step in identifying your ICP? Let’s talk about it in the comments! 👇

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🚀 Optimize your business with HubSpot Hubs! 🚀 Discover how each HubSpot Hub can transform your operations ✅ Marketing Hub ✅ Sales Hub ✅ Service Hub ✅ CMS Hub ✅ Operations Hub Partner with Dean Infotech to boost efficiency! 📧 [email protected] 🌐 https://lnkd.in/gkccQCry #HubSpot #deaninfotech #crm #HubSpotPartner #BusinessGrowth #CRMSoftware

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Hiring SaaS Sales Talent in India : The Indian SaaS industry is booming! 🌟 Expected to grow from $5.3 billion in 2022 to $12-15 billion by 2025, the market is expanding rapidly with a CAGR of 20-25%. India is set to become the SaaS Hub of the world, with over 1,000 SaaS companies, including 10 unicorns already making waves globally. 🌍 🚀 Are you Hiring for SaaS Sales in India from mid to senior management? Here are some key traits to look for when hiring SaaS Sales professionals to take advantage of this growth: 1. Customer-Centric Mindset: SaaS is all about delivering value. Look for individuals who prioritize solving customer pain points over just making a sale. 🎯 2. Adaptability & Tech Savvy: SaaS is constantly evolving. Candidates should be agile, quick learners, and comfortable using new tools. ⚙️📈 3. Consultative Selling Skills: Selling SaaS isn't about hard-selling; it’s about understanding client needs and offering tailored solutions. 🛠️ 4. Data-Driven Approach: Today’s SaaS sales reps need to analyze metrics and fine-tune their strategy based on insights. 📊 5. Long Sales Cycles: SaaS sales often involve nurturing leads over time. Patience and persistence are key. ⏳ Are you looking for top-tier SaaS sales talent in India? We are a B2B focused sales performance improvement company & help hire the right Sales Talent for SaaS organisations. Let’s connect to explore synergy! 🔗 P.S: A successful SaaS sales professional knows how to build relationships, identify pain points, and match the right solutions.

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Elevate the performance of your sales executives by equipping them with efficient sales management tools! Enable them to seamlessly access sales data, update target statuses, and manage orders and customer reviews while on the go. Get Salesfokuz! To know more: https://salesfokuz.com/ #Salesfokuz #FixYourSalesWithSalesfokuz #FieldForceManagement #SalesCrm #WorkForceManagement #MobileCRM #SalesTracking #SalesApp #sales #CRM #FieldForceTracking #salesmanagementapp

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🎆 Light Up Your Sales Like a Diwali Spark 🎆 This Diwali, let’s harness the energy and spirit of the festival to ignite our passion and power up our sales! 💥 Here are some ways Diwali can be a motivating force for SaaS salespeople: 🌟 Spark the Right Connections: Diwali is about celebrating togetherness and relationships. Remember, every customer interaction is an opportunity to create a lasting connection. Go the extra mile to understand and support their goals. 🔥 Clear Out the Old, Welcome the New: Diwali means cleaning out the old to make way for the new. Take a look at your pipeline—what deals can you move forward, and what needs a fresh strategy? Refine your approach for a stronger close! 💸 Festive Spirit, Festive Offers: This season is a perfect time to revisit deals and offer value-driven packages. Maybe there's a feature bundle or discount to inspire a "yes" from hesitant leads. 🌅 Renew Your Mindset: Diwali is a time for new beginnings. Step into each day with a renewed focus and a positive outlook. Sales is a journey—keep pushing with resilience and optimism. 🎇 Celebrate Wins Big and Small: Like Diwali’s lights, celebrate every win—big or small. Every step forward in the sales cycle is worth a moment of recognition. Let Diwali’s light guide you to brighter sales, stronger relationships, and a fulfilling end to the quarter! Wishing you and your customers a prosperous, joyful, and productive Diwali season. 🌠 #SalesMotivation #DiwaliSales #SaaSSales #FestivalOfLights

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I take great pride in being a salesperson for an IT organization for the past few years. I firmly believe that sales are the backbone of any industry. Acquiring a new client presents various challenges for salespeople. We conduct extensive background checks on the client's business. Closing a deal often involves many sleepless nights and can impact our family life. Salespeople shoulder this responsibility and endure challenges to successfully close deals and on-board projects. However, there is a troubling trend in the IT industry where, once a project is on-boarded, some developers act unethically and breach company processes to poach clients. Unfortunately, some clients also encourage and participate in these activities to reduce project costs. Ultimately, the client suffers from compromised work quality and commitment from these freelancers. Although there are IT laws to prevent such practices, I believe we should collectively stand against them. I believe all salespersons and business professionals would agree with me. Do you think it is right to poach a company's clients for personal gain? What can be done to stop this pervasive issue in the IT industry that has persisted for so long? #EthicalBusiness #SalesIntegrity #ClientTrust #ITIndustryStandards #StopClientPoaching #BusinessEthics

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Manage Your Deal Flow Easily. Try LogiKlu : Smarter Sales Pipeline Management BETTER than a CRM today ! website here -www.logiklu.com #dealflow #crm #crmsolutions #leadmanagement #salespipelineautomation #salesgrowth #logiklu#efficiency

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Your daily sales read! #2 : 8+ years in sales, here’s what i learnt about effective sales funnel management. 1. Prioritize Ideal Client Profiles (ICPs): Focus on accounts that align closely with your ICP to ensure potential clients have a genuine need for your solution. 2. Invest in Discovery and Qualification: Spend adequate time in the discovery phase to deeply understand client challenges, ensuring only the most qualified opportunities move through the funnel. 3. Deepen Client Relationships Early: Build trust by engaging with multiple stakeholders within the organization, aiming to understand their individual and collective goals to tailor your approach. 4. Create Customized Value Propositions: Instead of generic pitches, provide a tailored value proposition that directly addresses the specific needs and pain points of each prospect, reinforcing relevance and value. 5. Focus on Long-Term ROI for the Client: Emphasize the potential long-term benefits and ROI your solution can bring, which helps prospects see beyond initial costs and commit with greater confidence. 6. Regular Funnel Health Checks: Conduct routine, in-depth reviews of each stage in the funnel to ensure that quality opportunities are advancing, and that low-probability deals are identified and managed accordingly. 7. Continuous Stakeholder Engagement: Revisit and refine your engagement with key decision-makers throughout the sales process to maintain alignment and prevent stalls. 8. Effective Use of CRM for Qualitative Insights

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Are you tired of manual work? Revolutionize Your Sales Force with SFA and DMS ✨ 💎 IMAST SFA and DMS can boost your sales team's productivity and efficiency. Key benefits: 📌 Real-time Sales Tracking: Monitor sales performance in real-time. 📌 White Labeling: Customize the software to your brand. 📌 Lead Management: Efficiently manage and prioritize leads. 📌 Analytics and Reporting: Gain valuable insights into sales data. 📌 Customizable Dashboards: Visualize data your way. Let's connect to explore how these solutions can transform your business. #SFA #DMS #SalesForceAutomation #DistributionManagement #DigitalTransformation

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Looking to supercharge your sales game? . . . Imagine having a team of skilled sales engineers who know how to turn leads into loyal customers! At Yugasa Software Labs, we specialize in helping businesses like yours connect with top-tier talent. Here’s what a great sales engineer can bring to your team: Tailored Solutions: They don’t just sell—they solve problems! Stronger Connections: Building trust with your clients is their superpower. Driving Growth: With their expertise, your sales numbers will skyrocket! Why settle for average when you can have exceptional? Our handpicked sales engineers are ready to elevate your strategies and make every customer interaction count. Let’s connect @ https://yugasa.com with your dream team and achieve sales success together! #SalesEngineers #SalesSuccess #TeamBuilding #YugasaSoftwareLabs #BusinessGrowth #SalesTalent #SalesStrategies #CustomerConnections #DriveGrowth #TopTalent #SkilledProfessionals #SalesSolutions #SuccessMindset #HiringExcellence

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