Soham Banerjee

Soham Banerjee

Orleans, Ontario, Canada
4K followers 500+ connections

About

As a Senior Architect at N-able, I am dedicated to driving excellence in Salesforce…

Activity

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Experience

  • N-able Graphic

    N-able

    Ottawa, Ontario, Canada

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    Ottawa, Ontario, Canada

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    Ottawa, Ontario, Canada

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    Bengaluru, Karnataka, India

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    Bengaluru, Karnataka, India

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    Bengaluru Area, India

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    Kolkata Area, India

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    Mumbai Area, India

Education

  • Jadavpur University Graphic

    Jadavpur University

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    Activities and Societies: Volleyball Team

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    Activities and Societies: Cricket Team, Volleyball Team, Youth Parliament Member, Scouts and Guides

Licenses & Certifications

Projects

  • Loan Origination Implementation for a Dental Patient Financing Support Provider

    The purpose of this project is to implement a custom built loan Origination package (built on Salesforce.com) to fit to the needs of the Client by integrating Salesforce with Microbilt Services and Magentrix portal. This project included Loan Origination, Loan Servicing, Soft Collections and Hard Collection. Chargent is used extensively for this project.

  • Lease Origination Customization for Trucks and Trailer Finance Provider

    The purpose of this project was to implement a new Stipulations block in an existing Lease package (built on Salesforce.com).

  • OSS BSS Transformation project for one of the major global telecom service provider

    OSS transformation project (Incident Management) for one of the largest global telecom service provider

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  • Managed Package Creation for a specific Module

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    1. Drove the Module which encompassed matching the Candidates with the Jobs or vice versa in one flow. This included onboarding the Candidates, creating their availabilities and then pairing them up with matching Job schedules.
    2. Provided solutioning for the requirements.
    3. Implemented the solutions in SFDC.
    4. Interface with the Testing team to make them understand the requirements.
    5. Used DevOps to push the code to upper environments.
    6. Created Managed Package for Scheduler…

    1. Drove the Module which encompassed matching the Candidates with the Jobs or vice versa in one flow. This included onboarding the Candidates, creating their availabilities and then pairing them up with matching Job schedules.
    2. Provided solutioning for the requirements.
    3. Implemented the solutions in SFDC.
    4. Interface with the Testing team to make them understand the requirements.
    5. Used DevOps to push the code to upper environments.
    6. Created Managed Package for Scheduler in each Sprint release.

  • Migration of 3 Salesforce Orgs to a Single Org

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    1. Worked on the complex Custom Approval Process.
    2. Managed Service Cloud – Case Management.
    3. Handled the Translation Inventory for 5 Languages.
    4. Guided the team on Case Assignment, Lead Assignment Rules and various List Views.

  • Baisakhi Linux and Sahaj Linux

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    In this project we worked as developers under the guidance of Society of Natural Language Training and Research (SNLTR) and Mat3Impex in collaboration with IIT Kharagpur. We worked on rendering of complex conjugates in Bengali Locale. We also developed a tree shaped file browser to depict the file system hierarchy to an end-user. Information about Sahaj Linux and Baisakhi Linux can be found at http://nltr.org/ and http://baishakhi.org/ .

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  • Discover and document implemented customizations in CM,IM &PM modules

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    Performed value/impact analysis for each documented customization which included : Level of customization (i.e. % of customization in comparison to the baseline OOB implementation),Type of customization and its business justification, Impact of customization if not implemented in future releases. Created and published Adobe Remedy Customization Dictionary in an online repository.

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  • DMS 6.9 Release

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    The purpose of this project was to create DMS with platform documentum 6.7. All documentum 6.7 features were added to DMS. DMS 6.9 uses documentum security model. It extended the logic further by implementing concept of registration which assigned specific tasks to User depending upon his/her user role. A dedicated DMS Plugin for Lotus Notes was also made in this project. All customizations on DMS release were done in Java , J2EE.

  • DMS Cloud Mail Integration

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    The purpose of this project was to integrate Gmail into the TaxDMS service. Previously, it only allowed Lotus notes to have access to it. Now, Gmail has been incorporated into the TaxDMS UI. All customizations on this integration project were done in Java, J2EE.

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  • DMS User Experience

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    Tax's Document Management System (DMS) is the primary electronic file room/document repository used by the Tax line of service to store in-progress and finalized documents related to client engagements and their management. WebDMS is the client-facing portal to DMS and provides a tool for Tax teams to make documents available to external clients (and vice versa) via a secure Web interface. These tools are used on a daily basis by thousands of PwC and external client users, and thousands of…

    Tax's Document Management System (DMS) is the primary electronic file room/document repository used by the Tax line of service to store in-progress and finalized documents related to client engagements and their management. WebDMS is the client-facing portal to DMS and provides a tool for Tax teams to make documents available to external clients (and vice versa) via a secure Web interface. These tools are used on a daily basis by thousands of PwC and external client users, and thousands of documents are added to DMS or versioned in it each day. It was a mission-critical tool for the PwC Tax practice and its clients.The PwC Advisory team performed a detailed assessment of the TAX DMS application key gaps and user perception. As a result of the assessment, there were several enhancements proposed by the team to be completed prior to the January busy season to improve the usability of Tax DMS application. All customizations on DMS release were done in Java , J2EE.

  • Healthcare Portal

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    Worked on the analysis, design and implementation of health care portal development with RWD((Responsive Web Design ). Project was based on mobile and tablet environment application development using HTML5, CSS3, jQuery, mediaqueries.

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  • ITSM Service Level Management

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    Designed and configured Service Level Targets for US based client. Responsible for documenting and designing the Solution Design Document, Addressed identified issues, build and unit test the SLA and fulfillment systems based on the Solution Design Document, Conduct User Functional Testing and bug fix.

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  • ITSM Service Request Management

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    Advised and assisted with the analysis, design and implementation of Service Requests for US based client. Responsible for documenting and designing the Solution Design Document, review the data flow from SRM to the fulfillment mechanism and Address identified issues, build and unit test the SRM and fulfillment systems based on the Solution Design Document, Conduct User Functional Testing .

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  • Loan Origination Implementation for Revenue – Generating Payment Solutions Provider

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    The purpose of this project is to customize a custom built Loan Origination package (built on Salesforce.com) to fit to the needs of the Client by integrating Salesforce with Clarity Services and Drawloop.

Honors & Awards

  • Accenture Celebrates Excellence (ACE) Award

    Accenture

    The ACE awards program is the formal entity Rewards and Recognition program intended to recognize individuals and teams for demonstrating behavior that contributes to the success of the organization. It celebrates the true spirit of our colleagues who have performed ‘Greater Than’ and applauds people who have consistently delivered results that exceed expectations, individually and as teams.

Languages

  • Hindi

    Full professional proficiency

  • Bengali

    Limited working proficiency

  • Oriya

    Limited working proficiency

  • English

    Full professional proficiency

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