Anita Toth

Anita Toth

Hamilton, Ontario, Canada
23K followers 500+ connections

About

Running a services-based business can often feel like an uphill battle—like you're…

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Experience

Education

  • McMaster University Graphic

    McMaster University

    -

    My M.A. thesis is "Historical and Present-Day Tuberculosis in Hamilton, Ontario: A Public Health Focus". You can find it in the McMaster library.

  • -

    My Undergraduate thesis is "A Socio-Economic Index to Predict the Incidence of Cardiovascular Disease in Southeast Toronto", available in the University of Toronto Library.

Publications

  • Crystal Ball of Customer Success

    CS Connect

    A collection full of awesome insights from top industry leaders. 🌟

    What's inside? 🤔
    🔍 Trends that they think will shape Customer Success in 2024!
    ⛔ Trends that need to say goodbye in 2024!
    🔄 What CS folks should start, stop, and keep doing!
    💬 Quotes and wisdom from the pros!
    📚 Books recommendations to level up you CS game.

    We've got some real gems and some bold statements in there! 🌈
    See what you can learn and bring into the new year!

    See publication
  • Chief Customer Officer Playbook

    Rod Cherkas

    Develop and master the skills you need to be a successful CCO. You will be able to accelerate your career growth, build your confidence, and deliver stronger, repeatable results by reading this playbook.

    This book will enable you to:

    Understand the scope and expectations of a CCO
    Identify the skills you need to acquire along your career path
    Deliver repeatable, predictable results with confidence
    Gain advocates within your company and across your network
    Improve…

    Develop and master the skills you need to be a successful CCO. You will be able to accelerate your career growth, build your confidence, and deliver stronger, repeatable results by reading this playbook.

    This book will enable you to:

    Understand the scope and expectations of a CCO
    Identify the skills you need to acquire along your career path
    Deliver repeatable, predictable results with confidence
    Gain advocates within your company and across your network
    Improve alignment between you and your executive leaders

    See publication
  • Customer Success Mindset

    Jyo Shukla

    Unlock unlimited growth potential for your business using your biggest advocates: your customers. Being a truly customer-centric organization goes beyond just having a customer success function. This book talks about some strategies that will help you adopt a company-wide customer-first mindset to fuel your growth.

    See publication
  • Gratitude: Stories from Our Hearts

    Don Williams and his friends share candid stories from their lives where they’ve witnessed or experienced the amazing power of Gratitude.

    Don’s amazing Friends and Co-Authors (in order of appearance) are:

    Anita Toth
    Ab DeWeese
    Christoffer Nettelbladt
    Denise Reed
    Edward Cox
    Enitza and David Rivera
    Erik Frank
    Fanny Dunagan
    Frank Tommaso
    Jamie Douraghy
    Janet Gendelman
    Jeff Kenny
    JP Midgley
    Katty Douraghy
    Leonard Lynskey
    Michelle…

    Don Williams and his friends share candid stories from their lives where they’ve witnessed or experienced the amazing power of Gratitude.

    Don’s amazing Friends and Co-Authors (in order of appearance) are:

    Anita Toth
    Ab DeWeese
    Christoffer Nettelbladt
    Denise Reed
    Edward Cox
    Enitza and David Rivera
    Erik Frank
    Fanny Dunagan
    Frank Tommaso
    Jamie Douraghy
    Janet Gendelman
    Jeff Kenny
    JP Midgley
    Katty Douraghy
    Leonard Lynskey
    Michelle Quick
    Mark Pfluger
    Raj Goodman Anand
    Sayjel Lakhiani-Bhatt
    Steve Greig
    Susan K. Younger
    Vlad Gendelman
    Walter Monk
    Warren Rustand.

    Book sales benefit St. Jude Children’s Research Hospital.

    Other authors
    See publication
  • Findings of an Investigation into Allegations of Workplace Harassment

    McMaster University

    This report was the final findings of the investigation I participated in as co-investigator of McMaster's Joint Anti-Harassment Committee.

    Other authors
    • Andrianna Timperio
  • Community Water Fluoridation

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Great Lakes Water Quality Agreement and Chemicals of Concern Update

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Nutrient Overgrowth in the Lakes

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Radon

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Recreational Water

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Speciation of Heavy Metals and Toxicity

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Biomonitoring

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and T. Shah.
  • Chemicals of Concern in Ontario and The Great Lakes Basin—Update 2011: Emerging Issues

    McMaster University

    Other authors
    • Eyles, J., Newbold, K.B. and T. Shah.
  • Lead in Drinking Water

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Particulate Matter (PM) and Total Suspended Particulate (TSP)

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and S. Watson
  • Wind Turbine Noise and Health Effects

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Women’s Environmental Health

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and T. Shah
  • Air Pollution and the Built Environment

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Water Fluoridation

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Epidemiological Clusters

    McMaster University

    Other authors
    • Newbold, K.B.
  • Great Lakes

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Radon

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and E. Eyles.
  • Antibiotic Resistance and the Consumption of Food Animals

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Birth Defects

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and E. Eyles.
  • Bisphenol A

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J. and E. Eyles.
  • Lead

    McMaster University

    Other authors
    • Newbold, K.B., Eyles, J.
  • Tuberculosis Prevention and Treatment

    Canadian Nurse

    November Issue, pages 27-30.

    Other authors
    • Fackelmann, J., Pigott, W. and O. Tolomeo
    See publication
  • The Potential for West Nile Virus Infection and Options for Mosquito Control

    Public Health and Epidemiology Report Ontario (PHERO)

    Pages 210-214.

    Other authors
    • Eyles, J., Taha, M. and B. Suggett.

Courses

  • The Customer Retention Blueprint

    CRB

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