Abbas Rangwala

Just starting the business process automation (BPA) journey or looking to enhance your automation projects? Learn how to change the status quo with a successful BPA implementation and drive innovation in your organization. Get the guide: #OpenText

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Seven weeks to learn more about the ServiceNow platform in bite size chunks. Register now! Join the ServiceNow Workflow Wednesdays webinar for Public Sector in Canada to learn all about the capabilities of the Now Platform. http://spr.ly/6044o5mzq

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Just starting the business process automation (BPA) journey or looking to enhance your automation projects? Learn how to change the status quo with a successful BPA implementation and drive innovation in your organization. Get the guide: #OpenText

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Looking forward to being with many of our clients and our Salesforce partners at the #AgentforceTour Toronto on December 12th. Our Accenture team will be on site to discuss opportunities on how you can incorporate #Agentforce and #GenAI into your business strategies to drive innovation and efficiency.   #Salesforce #AgentforceTour #GenAI

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We'll be speaking at Salesforce Commerce Cloud's innovation event in Montreal next week! 🇨🇦 About what exactly? Well, are you a brand currently sitting on Salesforce Commerce Cloud or Lightning and would like to go #headless and/or #composable? Maybe you love the core commerce capabilities that SF affords you, but want to modernize the frontend experience? Maybe you want to add a headless CMS, search or a promotions solution, but are concerned about the amount of integration effort and afraid of the glue code you'll be writing to make it all work together? We’ll talk about how Conscia's low/no code #orchestration platform, #DXO, accelerates your #composable development, reduces your TCO, improves the performance of your customer experiences and future-proofs your tech stack. Modernize your digital experiences without the hassle of replatforming at up to 5X the speed! If you're interested in saving time and money, while future-proofing your stack, we'll see you there!

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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🎧 On the latest episode of the Salesforce Admins Podcast, Joshua Birk who talks to Shoby Abdi, Principal Architecture Evangelist at #Salesforce, about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready.

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Salesforce unveils Agentforce — what AI was meant to be. Agentforce is how humans with AI drive customer success together, equipping organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales, marketing, commerce, and more. Customers are already experiencing the transformative power of Agentforce and leading the charge in deploying AI agents to give their human agents more time to focus on complex cases. Learn more:

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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The possibilities for autonomous AI agents are endless. But, before humans hand over important tasks, orgs need to get their employees ready. Learn how @Salesforce is helping employees trust and work with the autonomous AI agents coming to their offices:

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In this episode of "Low Down on Low-Code," hosts Rob Koplowitz and John R Rymer welcome Jithin Bhasker, VP and GM of the low-code platform business at ServiceNow. Jithin shares insights into ServiceNow’s approach to low-code, their unique platform strategy, and how AI is integrated into its services to drive business transformation. The discussion covers ServiceNow's history, AI's role in low-code, and the future of IT and business collaboration. Takeaways: • ServiceNow’s Low-Code Platform: Understand the core features and historical evolution of ServiceNow’s low-code platform, App Engine. • AI Integration: Learn how ServiceNow integrates AI into its platform for enhanced productivity and process automation. • Customer-Centric Innovation: Discover how ServiceNow’s platform is designed to meet the diverse needs of various business personas, from seasoned developers to non-technical users. • Future of IT and Business Collaboration: Gain insights into the evolving dynamics between IT departments and business users in the context of low-code and AI. 👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech/podcast. Timestamps: • Introducing Jithin Bhasker - 01:46 • ServiceNow's History and Low-Code Vision - 02:35 • Jithin's Career Journey - 06:41 • ServiceNow's Platform Strategy - 07:51 • Role of AI in ServiceNow's Low-Code Platform - 16:53 • Consolidation and Governance in Low-Code - 22:56 • Continuous Improvement with Process Intelligence - 22:56 • Future of IT and Business Collaboration - 27:20 • Closing Remarks - 28:15 Tune in now and get the Low Down on Low-Code! 🎧

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If you missed it, here's the link to go watch my conversation with Allison West Hughes, CVP Microsoft on T-Talks! Allison shares incredible advice and practical tips you can use to level up your career journey. It's a conversation you don't want to miss! 🙏🏼 #Leadership #Inspiration #Microsoft #AllisonWestHughes #TJWalia #TTalks

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Great insights from a great Vala Afshar on agentic #AI, #innovation, #leadership and more.

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Business success depends on customer success. Discover why 73% of organizations prioritize customer health as a key performance metric in the Forrester analyst report.  #CustomerSuccess #CustomerExperience #OpenText

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Zero-Trust Your Way to Stronger Customer Relationships. On my blog writeup on Salesforce Architects Medium Publication - See how MuleSoft helps build a secure foundation for your integration strategy.

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