Is your firm losing money due to communication challenges? Like any business, for accounting and law firms, effective communication is essential. Missed messages and delays can impact client satisfaction, reduce billable hours, and affect your firm’s reputation. Research shows that firms lose an average of $11,000 per employee each year due to inefficient communication. For a firm with 50 employees, that’s over $500,000 in potential lost revenue. Our latest blog highlights key communication challenges for accounting and law firms and offers practical solutions, including how Sunco Cloud’s VoIP phone system can help by: 🔸 Ensuring secure, reliable communication for client confidentiality 🔹 Supporting remote work with access from any device, anywhere 🔸 Reducing costs with predictable monthly pricing 🔹 Making it easy to track and manage client interactions If you’re looking for a clear, simple way to improve your firm’s communication, this blog is a must-read 👉 https://buff.ly/4gLVnEF #BusinessCommunication #ClientService #SuncoCloud
Sunco Communication and Installation
Telecommunications
Edmonton, Alberta 2,345 followers
Your Trusted Systems Integrator
About us
At Sunco, our passion is to make business communication easier for our clients. We are your trusted independent business telecom and managed IT systems integrator with more than 20 years of experience helping companies get more from their telecommunications and IT services. Our focus on becoming a long-term strategic partner to each of our clients is second to none. We help clients of all sizes find areas to achieve cost savings, increased protection, and improved performance. Our experience with both the fundamental and cutting-edge business communications and managed IT services allows us to work with businesses to determine the best solutions to support their ongoing success and provide added peace of mind. From everyday business telecom services to implementing fully managed, customized cloud, networking and security solutions that can scale as a business grows, we help our clients identify, adopt, and implement the secure, flexible, scalable, and personalized services they need to succeed. And we deliver high-quality, integrated business communications and managed IT solutions with the employee-level commitment and collaborative approach every client relationship deserves. • Bill Audit Service • Voice and Internet Brokering Services • Voice and Internet Wholesale Services • Customized VOIP, Premise and Hybrid Phone Solutions • Telephone System Upgrades • Video Conferencing • Telecom Managed Services • Managed Internet Services • Data Networking Services • Equipment Leasing Options
- Website
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https://www.sunco.ca
External link for Sunco Communication and Installation
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Edmonton, Alberta
- Type
- Privately Held
- Founded
- 2000
- Specialties
- VoIP, SIP Trunks, Mitel, Panasonic, Cloud Hosted Systems, Data Networking, Video/Audio/Web Conferencing, Hospitality Communication Solutions, Professional Office Communication Solutions, Telephone System Maintenance, Free Telecom Audit, business internet, telecom managed services, and VoIP business provider
Locations
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Primary
18961 - 111 Avenue
Edmonton, Alberta T5S 2X4, CA
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20 11th Ave S
Cranbrook, British Columbia V1C 2P1, CA
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330 Trillium Dr
Kitchener, Ontario N2E 3J2, CA
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4950 106 Ave SE
Unit 137
Calgary, Alberta T2C 5E9, CA
Employees at Sunco Communication and Installation
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Mark Haggerty
IT/IS Telecom Specialist
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Lori Braget
Guiding Growth-Driven Founders to Strategic Marketing Success | I Help You Navigate the Chaos and Refocus Your Marketing with Proven Strategies.
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Christina Snyder
Manager Service Assurance | Contact Center Manager | Call Center Manager | Quality Control | Carrier Escalations | Coaching | Mentoring | Customer…
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Mike Schoenberger
CEO Sunco, Public Speaker
Updates
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What happens when your telecom account manager leaves? For many businesses, it means starting over. Again. At Sunco, our low turnover rate means the same team supports your account year after year. We become a true extension of your business. This consistency allows us to understand your business deeply, offer solutions that actually make sense and be a long-term partner in your success. We’re not just another vendor. We’re here for the long run. See how Sunco can help your business 👉 https://buff.ly/3O9pFEI
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As we approach the festive season, we want to share our holiday schedule with you: 🗓 Our offices will be closed on: December 25th & 26th, 2024 January 1st, 2025 This time allows our team to recharge and celebrate with their loved ones, and we appreciate your understanding. Thank you for your continued support and partnership throughout the year. From all of us at Sunco, we wish you a joyful and peaceful holiday season!
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High call volumes, disconnected systems, and abandoned calls can hurt your business. Today's customers don’t just want help. They want help their way, on their preferred channels, when it’s convenient for them. #Sunco, in partnership with Five9, makes it easier for businesses like yours to manage all interactions from a single platform. Our solution adapts to how your customers communicate today and tomorrow, while making life simpler for your team. Say goodbye to juggling multiple systems and vendors. Let’s build a smarter contact center together. Connect with us today to learn more. ➡️ https://buff.ly/3zOjL8E
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Frontline workers are the backbone of #CustomerExperience—and they need tools 🛠️ as dynamic as their roles. Discover how Mitel's #HybridCloud multimodal communication solutions empower teams to collaborate and deliver exceptional #CX ⬇️.
Empowering Your Workforce with Multimodal Communications
mitel.com
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Why do businesses in some locations pay more for the same telecom services? With Sunco, they don’t. Thanks to our wholesale relationships with all major Canadian providers, we can offer: ✔️ Fair, consistent pricing—no matter where you’re located. ✔️ Simplified billing and support. ✔️ Custom solutions to meet your unique needs. Telecom shouldn’t be this complicated. Sunco makes it easier for you. Let’s talk ➡️ https://buff.ly/3O9pFEI
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Is Your Phone System Holiday-Ready? The holiday season is a busy time, and staying connected with your customers is more important than ever. Make sure your phone system is ready for the festive season with our easy-to-follow Holiday Phone System Checklist. Need a hand? We’re happy to help! Reach out to us at [email protected] to get started.
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At Sunco, we have spent over 20 years helping businesses simplify their IT and telecom solutions. Guided by our core values, we build lasting client partnerships and create a culture where every team member thrives. Now, we are growing our team in Ontario, and we want YOU to be part of it! We are looking for a Sales Account Manager who will help businesses find the right IT and telecom solutions, build strong relationships, and grow alongside a passionate, innovative team. If you have 2+ years of B2B sales experience, knowledge of IT/Telecom, and a passion for solving client needs, we would love to hear from you! Check the job description here 👉 https://buff.ly/3ZFXnIE 📩 If you would like to be considered for this role, please send your resume, cover letter and salary expectations to [email protected] #SuncoCareers #SalesJobs #OntarioJobs
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A customer texts your business with a question. Later, they call to follow up. And next, they send an email for clarification. What happens when your contact center isn’t equipped for this? Customers repeat themselves. Agents scramble for context. Everyone ends up frustrated. The Five9 Intelligent CX Platform changes the game by unifying all customer interactions across channels. Sunco helps you bring this innovative solution to your contact center, creating continuity and consistency for your customers and ease for your agents. Discover the power of connected customer interactions with #Five9 and #Sunco. ➡️ https://buff.ly/3zOjL8E #PartnerPowered #CX
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Sunco Communication and Installation reposted this
📣 Introducing #MitelCX: our all-in-one #AI-assisted #CustomerExperience platform with #omnichannel capabilities. Read our press release for more on how it empowers agents to deliver exceptional #CX ➡️ https://bit.ly/4fvb1nH