Smile.io

We’ve been working on something exciting for a while now… Introducing Smile Plus—enterprise loyalty, made easy. Smile Plus is our new plan for high-volume brands with more than 5,000 monthly orders looking for a loyalty program to scale with them. So, what exactly does this plan have to offer? - Rewards embedded where it matters - A quick program launch that’s easy to manage - Direct access to an expert loyalty partner - On-demand access to loyalty data (with comparisons to Smile’s 100,000+ merchant network) - Transparent pricing and no long-term contracts If you’re a scaling ecommerce brand looking for an effortless loyalty solution, we’d love to chat. Visit us at smile.io/plus to book a call. Dive deeper into all the amazing features and find out what our CEO Mike Rossi has to say in the blog: https://ow.ly/fw9f50Qxc3x

This was a record-breaking Black Friday: for brands, for Shopify, and for Smile. We were excited to see so many brands using rewards to make holiday shopping the gift that keeps on giving — to the tune of 48,000 points per second at the pinnacle of Black Friday shopping. 🎉

Loyalty programs at scale can be a financial liability... but they don't have to be. For our largest brands—many public or gearing up to IPO—loyalty isn't just about points and perks. Their CFOs and VPs of Finance need to figure out how to account for millions in unclaimed points and VIP benefits sitting on their books. Of course, the gains to CLV almost always make these programs no-brainers (especially at scale), but that doesn't remove the need for thorough reporting & financial management. That's why we invested heavily in the reporting & finance side of loyalty at Smile.io. We work directly with CFOs, VP Finance execs & their teams to: ➝ Track real-time point liability ➝ Account for unclaimed loyalty & membership/VIP benefits ➝ Generate any report they need, in any format they need it One way brands can manage this ongoing liability is through point expiration: Let's say you're a shoe brand—annual expiry works because it matches how often people typically buy. But the timeline can be whatever makes sense for your business. Whatever the timeframe, those “Hey, your points are about to expire!” emails turn into some of our most effective campaigns. So you transform a potential liability into something that drives sales, and that customers really appreciate! Because running a successful loyalty program isn't just about customer engagement—it's about making it work for your finance team too.

🚜 15,000 SKUs. Thousands of customers. One goal—making the online experience seamless. When Broken Tractor, LLC. set out to optimize their vast e-commerce store, they turned to Lucky Orange’s suite of visual analytics tools, integrated effortlessly with BigCommerce. From heatmaps to session recordings, every insight brought them closer to delivering a smoother, more intuitive shopping experience. Here’s what Michael Alford, Website Administrator at Broken Tractor, had to say about the value he sees in Lucky Orange: "Lucky Orange lets us see through our customers' eyes, helping us create a smoother shopping experience." Alongside Lucky Orange, Broken Tractor boosts customer retention using a rewards program with Smile.io and leverages social proof with a Yotpo reviews widget, turning their website into a well-oiled machine (pun intended). 👉 Read the full story here: https://lnkd.in/gSvEQyyZ

Two weeks left for BFCM and while you are busy curating your offers, you don't want to miss our latest launch featuring the Best BFCM Deals of 2024: https://bit.ly/Offer-blog This comprehensive guide showcases exclusive offers from our trusted app and agency partners, designed to help you maximize your success during the Black Friday and Cyber Monday shopping events. Discover insights and opportunities that can enhance your eCommerce strategy and drive growth. Partners in crime: PageFly - Shopify Landing Page Builder PostPilot Shopney Octane AI Triple Whale THAILS | Shopify Plus Agency UpPromote GemPages Social Snowball ☃️ Okendo Swym Seventh Triangle Smile.io Judge.me Alia #BFCM2024 #eCommerceStrategy

🚀 Join Our Team! Does helping businesses grow sound interesting to you? Want to work remotely on opportunities to make an impact? ⭐️ Join us as we help 100,000 growing businesses that use Smile to increase sales through customer loyalty. Check out our open positions here: https://lnkd.in/eeEdHsre #hiring #remotework #remotejobs

Calling all app founders. 📣 Our CTO/CPO Bill Curtis will be joining Shopify’s engineering and product teams for a session on how to embed your app in the Shopify admin. Learn all about the Built for Shopify badge. Whether you’re running a large app or just getting started, this webinar will teach you practical strategies to successfully pass your Built for Shopify review.

Excited to share that Smile.io is joining the Council of Canadian Innovators | Conseil canadien des innovateurs!

We’re joining 20 Shopify app partners to ring in the New Year in a totally new way! The first ever ecommerce magazine: JAM! Nope, not an ebook, not a PDF. An actual FREE magazine you can hold brought to you by our friends at Simple Bundles and PostPilot. It’s inspired by the zany design styles of 90’s pop magazines. Inside, you’ll find: - 21 offers exclusive to the magazine, JAM! - Customer behavior trends you haven’t heard about yet. Multipage interviews: - Sean Frank (CEO) + Connor MacDonald (CMO) @ Ridge - Cherene Aubert (VP of Digital & ecommerce) @ ILIA Beauty - Kendall Dickieson (Head of Creator Partnerships) @ Graza - Harry Browne (VP of Innovation & Growth) @ Tinuiti To get your free copy of JAM!, sign up in the comments.

Excited for Smile.io to be invited by Shopify to be a New Customer Accounts launch partner. I know we're joining a great group of devs on this one - can't wait! Patrick Millegan Graeme Kemp Nick Lenko Megan Goldman