Messagepoint

Research shows that more than 1/2 of adults in the U.S. read at or below a sixth-grade level. For life insurance, ensuring understanding means your customers make better choices, understand their options, and have more trust in your organization overall. Learn how adopting plain language principles can pave the way to a better customer experience and how generative AI can help you get there. https://ow.ly/R28650UtRU3 #LifeInsurance #GenAI #customercommunications

Instead of relying on your print service provider to layout and compose all your key borrower communications, consider taking back control to: 1️⃣ Make changes and generate new letters in a fraction of the time 2️⃣ Save money by cutting out expensive service costs 3️⃣ Achieve a solid disaster recovery plan 4️⃣ Build a cohesive digital strategy to delight borrowers with seamless, future-proof experiences Modern SaaS solutions empower your teams to easily make changes with accuracy and transparency. It’s time to make the switch. Discover how Messagepoint can help. https://ow.ly/iPTa50Usknc #DigitalTransformation #MortgageServicing #Innovation #CustomerExperience

If your customer correspondence system is over 10 years old, on-premise, or built just for print, chances are your team is carrying a load of unnecessary tech debt. Modern platforms free up IT resources, accelerate change cycles, and create better experiences for customers and employees alike. Learn why leading insurers are making the switch. Watch the on-demand webinar and see how Messagepoint saved life insurers hundreds of hours with ease. https://ow.ly/WpAB50Uskba #TechDebt #DigitalTransformation #CustomerExperience #insurance

Legacy communications management systems are holding life insurers back—raising costs, slowing efficiency, and blocking innovation. It’s time for a change. Learn more about the impact of modern approaches including: ✅ Going to the cloud ✅ Centralizing content control ✅ No-code solutions ✅ AI ✅ Integration with front-line management tools Modernization isn’t just an upgrade—it’s a competitive edge. Are you ready to innovate? https://ow.ly/jTNI50Ur4jo #InsuranceInnovation #DigitalTransformation #CustomerExperience

If only translating Medicare Advantage materials could be easy.  Wait - they can be. https://lnkd.in/gTKde7ne #translations #MedicareAEP #MedicareAdvantage

As a mortgage servicer, updating borrower communications is a long, drawn-out process. Email-based review cycles, legal approvals, implementation by service providers or IT, and the back-and-forth during proofing and testing are a headache, to say the least. One seemingly simple change can result in edits across hundreds of individual communication templates. Modern solutions streamline this process. Change your fate and reduce the time to make changes from MONTHS down to MINUTES. https://ow.ly/eUUG50UoI6S #MortgageServicing #BorrowerCommunications #modernization #SaaS

When it comes to AEP prep, translating Medicare documents is treated like an afterthought. Most MAOs complete English language materials before translation begins, and for MCS Puerto Rico this process was hectic and needed to change. Hear from Carlos I. De Jesús Estrada, MBA, CHIE on this on-demand webinar to learn how to start the translation process earlier, have greater control and accuracy, and reduce the amount of content you need to translate by 60%. https://ow.ly/9UUp50UnTXn #AEP2025 #MedicareAdvantage #MedicareAEP #ANOC #EOC #SB #translation

Your complimentary access is here: https://lnkd.in/g4VxPeNW We are pleased to announce that Messagepoint has been recognized as a Leader in two prestigious IDC MarketScape reports: 1️⃣ IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment 2️⃣ IDC MarketScape: Worldwide Automated Document Generation and Customer Communication Management 2024 Vendor Assessment We believe this recognition underscores Messagepoint's commitment to transforming customer communication management through advanced technologies like AI and Machine Learning. Our innovative solutions are designed to optimize how organizations create, deliver, and manage customer communications across multiple channels, providing real-time, personalized experiences at scale. As a Leader in these areas, Messagepoint continues to help organizations stay ahead of the curve, enabling them to move faster, with greater efficiency, while delivering exceptional customer experiences across channels. Thank you to our amazing team for putting in the hard work to make this happen! #CustomerExperience #DigitalTransformation #AI #MachineLearning #CustomerCommunications #Leadership #Messagepoint #Innovation #IDC #TechLeadership

Be prepared for changes with the right tools next year. https://lnkd.in/gZZizzsS #AEP2025 #MedicareAdvantage #MedicareAEP #SaaS #ANOC #EOC #SB #compliance #modernization

A recent McKinsey report states that life insurers have experienced the steepest rise in operating costs compared to other industries, and a key driver of this inefficiency is outdated technology. Legacy systems to manage customer communications are not only a major source of tech debt, but they are also preventing life insurers from meeting growing customer expectations for fast, personalized, and relevant digital customer experiences. https://ow.ly/nJt250UhKCJ #insurance #techdebt #modernization