Happy Holidays from the ResQ team!🌲 🎅 We're thankful for our amazing customers, partners, and team this holiday season! #facility #management #happyholidays #resq
ResQ
Software Development
Toronto, Ontario 11,058 followers
The facilities management platform designed to streamline repair and maintenance operations for restaurants.
About us
ResQ is the only facilities management platform designed to streamline repair and maintenance operations for restaurants. It allows operators to efficiently track their assets, choose from a network of high-quality vendors, enhance team productivity through work order management, and gain better visibility into financials. ResQ is trusted by over 5,000 leading restaurant groups including Nobu, McDonalds, Five Guys, Pret a Manger, Jersey Mike's, Hai Hospitality, The Keg, Fogo de Chão, Tarka Indian Kitchen, Parker Hospitality, Hattie B's, and so many more! We were founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses — and our product reflects this. We are built by restaurant operators, for restaurant operators! We are trusted by world's leading restaurant brands and are venture backed by top tier VCs.
- Website
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http://www.getresq.com
External link for ResQ
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Toronto, Ontario
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Restaurant Repair, Restaurant Maintenance, Restaurant Operations, and Franchise Operations
Locations
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Primary
18 King St E
Toronto, Ontario M5C 1C4, CA
Employees at ResQ
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Mike Ghaffary
General Partner at Canvas Ventures, previously Yelp (VP), Eat24 (CEO), Stitcher (co-founder)
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Mazdak Rezvani
Lifelong technology startup founder & executive
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Nick Heise
Product Design Lead at ResQ
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Andrew Moger
Founder @ BCD Strategic Investments // Vice Chairman @ RIPCO
Updates
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🎉 What an incredible ResQ holiday offsite! We mapped out our bold vision for 2025 🎯 - from ambitious growth targets to game-changing innovations that'll drive the services industry forward. We learned from the best as industry veterans 🤝 shared their battle stories and golden nuggets of wisdom. 🛠️ We unleashed our inner kids with epic team challenges: - Engineering the perfect paper airplane trajectory - Racing against time to crack mind-bending puzzles - Building pasta towers that defied gravity (and expectations!) And all around had many great moments together - spontaneous dance-offs in our 80s costumes, late-night conversations, and countless laughs. Here's to the memories made and an incredible 2025 ahead! The ResQ family just keeps getting stronger 🚀 #TeamResQ #StartupLife #TeamBuilding #HolidayOffsite #Hiring
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We're starting 2025 with a bang—catch the ResQ team at the Restaurant Facility Management Association's RFMA Conference in Las Vegas this February 11-13! Looking forward to connecting with restaurant facilities pros at one of the industry's biggest events. We've got some special plans in store for this conference! Drop us a line if you'll be there! 🎰 #RFMA2025 #RestaurantIndustry #FacilitiesManagement #conferencelife
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🔍 New restaurant industry insights: The real cost of unhappy teams is higher than you think. Latest data shows negative staff attitude reviews up 22% and replacing just one hourly employee costs $2,305. But leading brands like First Watch Restaurants and Chipotle Mexican Grill are cracking the code on retention. Key finding: It's not all about 💰 - 56% of workers prioritize schedule flexibility - 60% stay for positive team relationships - 64% say simple recognition boosts satisfaction Read how top restaurants are transforming employee experience and driving business growth in our latest edition of The Fix: https://lnkd.in/gBjjkFBr
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This Thanksgiving, we want to give a big thank you to the industry's MVPs— facility and operations teams, internal technicians, and trades teams who keep facilities running 24/7. Your relentless drive inspires us every day. From the ResQ family to yours, Happy Thanksgiving! 🦃 #FacilitiesManagement #Thanksgiving #restaurantlife #trades
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🦃 The final week of Tradesgiving is here! Before our 15% off promotion ends, we're shining a spotlight on a vendor who truly embodies what partnership means. Meet Dan Melville of Brooklyn Avenue Plumbing, who knows that in the 24/7 world of plumbing emergencies, having the right partner makes all the difference. "The main benefit to ResQ is the terms. The terms are out of sight... ResQ terms are immediate." While other platforms make vendors wait up to 75 days for payment, Dan's team gets paid fast, helping them: - Manage 20-30 service calls daily with confidence - Respond to emergencies around the clock - Make data-driven decisions through real-time dashboards - Focus on growth instead of chasing payments "For me, it's a beautiful setup. I recommend ResQ to clients, and I don't recommend other third party services to clients." Final days to save 15% on your first job with amazing vendors like Dan! Offer ends Nov 30 ⬇️. See the link in comments for the promotional offer. #Tradesgiving #PlumbingServices #FacilitiesMaintenance
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🦃 Tradesgiving continues! All month long, we're celebrating the vendors who keep kitchens running while offering restaurants 15% off their first job with new vendors. Meet Kitchen Works, a powerhouse that's been mastering the art of kitchen repairs for 40+ years. But even masters need the right partner to reach new heights. "ResQ has helped me grow my business," says Daniel Fowley, General Manager. "I can literally be at dinner with my family, get a service call notification, see all the details—location, budget, timeline, photos—and decide if it's right for us. That's game-changing." The results speak for themselves: - 📅 From manual scheduling chaos to managing 20-30 streamlined service calls daily - 🤑 Discovered and won business from major restaurant groups they never knew existed - 💰 Zero payment delays - from chasing invoices to guaranteed weekly payments True partnership isn't just about connecting vendors with jobs—it's about helping them thrive. Watch Kitchen Works' growth story ⬇️ and see the link in comments for the promotional offer. #Tradesgiving #RestaurantMaintenance #KitchenEquipment
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In our latest edition of The Fix, we look into the key trends shaping 2025 📈 Despite market headwinds, the restaurant industry is innovating to drive profitability. 🔍 Here's the industry moves to pay attention to: - El Pollo Loco, Inc. increased profit margins to 16.7% through smart tech adoption and efficient store designs - Fed rate cuts are setting the stage for increased M&A activity in 2025 - QSR operators are prioritizing efficiency-driven investments 💡 And here's the strategic priorities operators are thinking about for 2025: - Implementing preventative maintenance programs and investing in energy-efficient equipment - Leveraging technology to reduce labor costs - Optimizing store footprints for modern dining habits Curious to get the full read on what operators are doing? 👇 See the link in comments to subscribe to the The Fix and read our latest issues.
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🦃 Introducing Tradesgiving: a celebration of the incredible vendors who keep restaurants running! To kick things off, we're spotlighting Mico Cooling Corp., whose journey showcases the power of true partnership. This powerhouse HVAC and refrigeration company has: - 💰 Generated over $1 million in business through ResQ - 📱 Simplified the process of scheduling and confirming appointments - 💸 Streamlined collection processes and generated predictable cash flows "Since starting with ResQ in 2021, I am thrilled to report that we have done more than a million dollars in business with ResQ. It's been an amazing partnership." - Suzanne Keel, Director of Client Relations This November, we're making it easier for restaurants to discover amazing vendors like Mico Cooling with 15% off their first job with a new vendor. Because great partnerships drive great service. 🤝 Watch Mico Cooling's full story ⬇️ and see the link in comments for the promotional offer. #thanksgiving #tradesgiving #trades
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🎲 The ResQ team has landed in Vegas for #RFDC2024! We can't wait to connect with our incredible restaurant partners at The Elliot Group's luncheon and dinner, the 858 Partners's afterparty, and our soon-to-be-famous ResQ VIP dinner 😎. Will you be there? Give us a 👍 and let's connect! #RestaurantTech #VegasBound #ResQ #conferencelife #financeconference