FlexPay

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. Achieving your retention goals starts with the right solution – learn more here: https://shorturl.at/mXA9k Sponsor: FlexPay #SaaS #Retention #Revenue #FailedPayment

For #subscription businesses, one of the biggest – and often overlooked – challenges is involuntary #churn caused by failed #payments. While many businesses focus on acquiring new #customers, retaining the ones you already have is far more profitable. Why? Because acquiring new customers comes at a high cost: ⏱️ B2C Customers: It takes 5-7 billing periods to recover acquisition costs. ⏱️ B2B Customers: Recovery can take 18-24 months. Here’s the good news: reducing involuntary churn by just 12.5% can drive 3.5% #revenue growth in as little as 60 days – and that growth compounds over time. 📈 Make 2025 the year you solve the involuntary churn problem. 📅 By prioritizing #failedpaymentrecovery, you can reduce churn, grow your revenue, and deliver a better experience for your subscribers. 💪 💡 Read our latest blog post to learn more ➞ https://bit.ly/3OXNbVT

The PayQuicker team had a wonderful time at the SLC Holiday event last night at the Cliff Dining Restaurant in Draper, UT. A huge thank you to Gobi Insights, FlexPay, and Avalara for cohosting our Direct Selling Supplier Holiday celebration! 🤝  It was an incredible evening of connection and celebration, and we're so grateful to have come together with industry leaders and like-minded partners for such a fun event! 🎄🎉 #SLCHolidayEvent #DirectSelling #Networking #Partnerships #PayQuicker

It's natural for a #customer to be upset when their #creditcard #payment fails. They could feel angry or embarrassed and that could harm your hard-earned #customerrelationship. Every #subscription company needs to manage these negative emotions when recovering the #failedpayment if they want to maintain #customersatisfaction and reduce #churn. FlexPay’s Engaged Recovery™ uses behavioral science to create strategic, hyper-personalized outreach messaging that protects your customer relationships and improves #retention: 💡 Education: Clear, simple explanations of the issue. 💡 Empathy: Understanding the customer’s situation. 💡 Self-Agency: Empowering customers to take action. 💡 Realization Effect: Highlighting the value of their subscription. 💡 Loss Aversion: What’s at stake if they do nothing. 💡 Urgency: Prompt action with clear next steps. By showing your customers empathy, providing education on what has happened, and empowering them to act independently, Engaged Recovery results in greater customer satisfaction and higher retention. 🥰 Learn more! https://bit.ly/41sshpc

Is your #nonprofit a target for card testing #fraud? Our partner Kount, an Equifax Company, delivers an all-in-one fraud and risk management solution for organizations that have card-not-present environments looking to simplify their fraud/risk operations while dramatically improving bottom line results. Kount provides a single, turnkey fraud solution that is easy-to-implement and easy-to-use. Kount’s proprietary technology has reviewed hundreds of millions of transactions and provides maximum protection for some of the world’s best-known brands. Learn more about Kount: www.kount.com https://lnkd.in/g3NRpkN9

Excited to see our leadership team actively sharing their knowledge of the payments space with others in the industry! Great news, Ray Watson and PaymentsEd #payments #merchants #paymentsed #advisorboard https://lnkd.in/gr3tE3cQ

We're #hiring a new Solutions Engineer in Canada. Apply today or share this post with your network.

At FlexPay, our core values are part of our DNA. They shape the employee experience and the relationships we create with our clients, our partners, and one another. 💡 We recently gave out our Values in Action awards to some deserving staff who are the best reflection of these values. 😍 Here are the winners: Radical Transparency Taraneh Andalib, Ph.D. Unwavering Integrity Alex Moisley Relentless Innovators Dimitri Pankov Connected Community Nic Jorgensen Audacious Trailblazers Vanessa Brown Congratulations, everyone! You make us proud. 👏 Interested in joining a company that values their employees? Check out our open roles and apply today! https://bit.ly/3Zh6IW2 #flexpay #corevalues #culture #companyculture #HR #peopleandculture #hiring

In this case study to learn how one company recovered more than double the payments compared to their previous process, and boosted profits while maximizing customer LTV and fueling company growth: https://bit.ly/49pQqPt Sponsor: FlexPay #SaaS #Payments #CustomerLTV

Did you know #subscription businesses face a 25% decline rate on recurring #payments? That’s a huge jump from just 1% for in-person transactions, as Visa's data shows. 🤯 But here’s the kicker: these declines aren't necessarily due to #fraud or insufficient funds. Instead, they’re often false declines—legitimate payments wrongly flagged by outdated systems designed for in-person transactions. ❌ What’s the result? Failed payments become a significant source of customer churn and subscription businesses lose revenue and risk damaging long-term customer relationships. Why does this happen? Banks often see card-not-present transactions, like recurring billing, as higher fraud risks. Even loyal #customers with a successful billing history can experience declines! 😟 By proactively managing failed payments, subscription businesses can: ✅ Recover #revenue. ✅ Reduce #churn. ✅ Preserve and even enhance the #customerexperience. If you're in the subscription space, this is your moment to turn an antiquated payments system into an opportunity for innovation. 💡 Learn more at https://bit.ly/49pWR54