bmobile Roaming Add-Ons allow customers to control their roaming charges while travelling abroad. Customers can take advantage of both Postpaid & Prepaid Roaming Add-Ons while roaming in the Caribbean, Caribbean, Bahamas, Canada, Guyana, Netherlands Antilles (Bonaire, Curacao), Panama, UK, USA and selected destinations in Europe, Central/South America and Asia*

bmobile offers:

• Roaming Voice Only Add-Ons valid in the Caribbean, Canada, Guyana, UK and USA.
• Roaming Data Only Add-Ons valid in the Caribbean, Bahamas, Canada, Guyana, Netherlands Antilles (Bonaire, Curacao), Panama, UK, USA, and selected destinations in Europe, Central/South America and Asia.
• Roaming Combo Add-Ons, which offer the customer, Voice, Data and SMS services while roaming, are valid in the Caribbean, Bahamas, Canada, Guyana, Netherlands Antilles (Bonaire, Curacao), Panama, UK, USA
• Postpaid Global Data only, which offers Belize, China, Costa Rica, Czech Republic, Dominican Republic, El Salvador, Germany, Guatemala, Hong Kong, Ireland, Italy, Mexico, Nicaragua, Suriname, Switzerland, Venezuela, Ghana, Greece, Hungary, Netherlands, New Zealand, Portugal, Romania, South Africa, Spain

go to: https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming

The Roaming Add-Ons can be added via the *123# menu. Select the option for Roaming Plans/Roaming Specials.

All customers with the Roaming service provisioned on their mobile number can access the Roaming Add-Ons.

No. The roaming service must be provisioned on a customer’s mobile number for the Add-Ons to work. Customers should verify that the service is active before purchasing the Postpaid Data Roaming Add-On and before travelling abroad. This can be done by dialing *100 from your mobile phone or visiting any bmobile Retail Store.

Select bmobile Plans have in-package roaming bundles. The bmobile website can provide details of in-package roaming bundles. (https://bmobile.co.tt/mobile/ ).

If a customer has purchased a Roaming Add-On, this will be depleted first and then the in-package bundle will be depleted, assuming that the in-package bundle is applicable to the roaming destination.

Yes. Customers will receive a confirmation message upon purchase of the Add-On.

Customers can check the balance on the add-on by dialing *123#. Select the option Query Balances.

Customers will receive notifications when usage of the Add-On bundles is at 75%, 90% and 100%.

If the Voice Roaming add-on is exhausted, roaming usage will begin to deplete any available in-package Voice Roaming bundle, assuming that the in-package bundle is applicable to the roaming destination. If the latter is fully depleted or the in-package roaming bundle is not valid in the roaming destination, out of bundle roaming rates applicable to Post and Pre-Paid Plans respectively will apply. Visit https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming for details of these rates. Alternatively, a customer can choose to purchase the Add-On again.

If the Data Roaming add-on is exhausted, roaming usage will begin to deplete any available in-package Data Roaming bundle, assuming that the in-package bundle is applicable to the roaming destination. If the latter is fully depleted or the in-package roaming bundle is not valid in the roaming destination, out of bundle roaming rates applicable to Post and Pre-Paid Plans respectively will apply. Visit https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming for details of these rates.

Alternatively, a customer can choose to purchase the Add-On again.

The Roaming Combo Add-On comprises three (3) individual bundles:, one (1) Roaming Data Bundle, one (1) Roaming Voice Bundle, one (1) Roaming SMS Bundle. If the Data Roaming add-on is exhausted, data roaming usage will begin to deplete any
available in-package Data Roaming bundle, assuming that the in-package bundle is applicable to the roaming destination. If the latter is fully depleted or the in-package roaming bundle is not valid in the roaming destination, out of bundle roaming rates applicable to Post and Pre-Paid Plans respectively will apply. The Roaming Voice and Roaming SMS components of the Combo
Plan will be available for the customer to use.

Upon exhaustion of the Roaming Data Component of the Combo Roaming Add-On, the customer is allowed to purchase an additional Combo Plan if the customer so chooses. If the Roaming Voice or Roaming SMS is exhausted before expiry of the Combo Add-on plan, Voice or SMS roaming usage will begin to deplete any available in-package Voice or SMS Roaming bundle, assuming that the in-package bundle is applicable to the roaming destination. If the latter are fully depleted or the in-package roaming bundle is not valid in the roaming destination, out of bundle roaming rates applicable to Post and Pre-Paid Plans respectively will apply.

In this instance the customer will NOT be allowed to purchase a second similar Combo Add-On before expiry or before the exhaustion of the Roaming Data component of Combo Plan.

Visit https://bmobile.co.tt/mobile/international-calling-roaming/#voice-data-roaming for details of these rates.

Alternatively, a customer can choose to purchase the Add-On again.

The Roaming Add-Ons are valid with the following partners in the following destinations:

*Caribbean destinations are limited to Anguilla, Antigua and Barbuda, Barbados, British Virgin Islands, Cayman Islands,
Dominica, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and The Grenadines, Turks & Caicos

Yes, the Roaming add-ons can be used with all handsets/devices that allow data service including but not limited to Blackberry, Android and Apple devices.