Licenses & Certifications
Courses
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Communication Skills for Leaders
2018/11/06
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Defining and Planning projects using Microsoft Project
2006/03
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Executing, Controling and Closing Projects using UCB and MSP
2006/03
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Leadership in a Project Team Environment
2016/02
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Self Leadership
2018/09/10
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Team Membership Skills
2018/10/18
Projects
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GSK _ CMC Regulatory Affaire
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Budget: 3.8M€
Period: 09/2017 - 05/2018
Role: Portfolio Manager
Context:
Before a new drug or revised version can be put on the market every pharmaceutical company needs to submit a complete file to the competent authorities. This service helps our clients to gather all the data and execute the analysis that will be send for inspection.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures.…Budget: 3.8M€
Period: 09/2017 - 05/2018
Role: Portfolio Manager
Context:
Before a new drug or revised version can be put on the market every pharmaceutical company needs to submit a complete file to the competent authorities. This service helps our clients to gather all the data and execute the analysis that will be send for inspection.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale. -
GSK _ Technical Drawing
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Budget: 3M€
Period: 04/2017 - 05/2018
Role: Portfolio Manager
Context:
Service contract following the project "Piping & Instrument Diagram Remediation"
A pharmaceutical industry needs to keep its technical drawings up to date for audit purpose. We first started with a remediation project to bring all the drawings up to level and followed up with a service dedicated to keep them as build.
Objectives:
The objective from the clients is to reduce the cost to produce and…Budget: 3M€
Period: 04/2017 - 05/2018
Role: Portfolio Manager
Context:
Service contract following the project "Piping & Instrument Diagram Remediation"
A pharmaceutical industry needs to keep its technical drawings up to date for audit purpose. We first started with a remediation project to bring all the drawings up to level and followed up with a service dedicated to keep them as build.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale. -
UCB _ PQR / ESR
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Budget: 2.5M€
Period: 04/2017 - 05/2018
Role: Portfolio Manager
Context:
Just like the Periodic Review the Product Quality Reports and the Executive Summary Reports are documents required to production and they are auditable by the authorities.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a…Budget: 2.5M€
Period: 04/2017 - 05/2018
Role: Portfolio Manager
Context:
Just like the Periodic Review the Product Quality Reports and the Executive Summary Reports are documents required to production and they are auditable by the authorities.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale. -
GSK _ Periodic Review
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Budget: 2.5M€
Period: 01/2017 - 05/2018
Role: Portfolio Manager
Context:
Periodic Reviews are official documents required by legislation for pharmaceutical companies. It explains how the production process can be verified and keeps track of the deviations that occurred in the past.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our…Budget: 2.5M€
Period: 01/2017 - 05/2018
Role: Portfolio Manager
Context:
Periodic Reviews are official documents required by legislation for pharmaceutical companies. It explains how the production process can be verified and keeps track of the deviations that occurred in the past.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale. -
UCB _ Complaints handling
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Budget: 2M€
Period: 01/2017 - 05/2018
Role: Portfolio Manager
Context:
The doctor completes and files a complaint which explains what issues his patient encountered. The complaints handling process handles this request and tried to formulate an answer to this problem.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore…Budget: 2M€
Period: 01/2017 - 05/2018
Role: Portfolio Manager
Context:
The doctor completes and files a complaint which explains what issues his patient encountered. The complaints handling process handles this request and tried to formulate an answer to this problem.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale.
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GSK _ Piping & Instrument Diagram Remediation
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Budget: 1.5M€
Period: 02/2016 - 03/2017
Role: Portfolio Manager
Context:
A pharmaceutical industry needs to keep its technical drawings up to date for audit purpose. We first started with a remediation project to bring all the drawings up to level and followed up with a service dedicated to keep them as build.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to…Budget: 1.5M€
Period: 02/2016 - 03/2017
Role: Portfolio Manager
Context:
A pharmaceutical industry needs to keep its technical drawings up to date for audit purpose. We first started with a remediation project to bring all the drawings up to level and followed up with a service dedicated to keep them as build.
Objectives:
The objective from the clients is to reduce the cost to produce and maintain and standardize these documents or procedures. Our objective was to industrialize and enable our offshore competence centers to build a service sellable to the industry.
Results & Benefits:
• Reduce the TCO for the client.
• Build a service that is reusable at a larger scale. -
T-Mobile _ BI Second & Third Level Support
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Budget: 7M€
Period: 04/2015 - 01/2016
Role: Contract Manager
Context:
Altran has won in 2013 the outsourcing contract for the BI environment of T-Mobile.
We are responsible to resolve the incidents found on the production and deliver enhancements to the business through changes or involvement in project teams.
Objectives:
Deliver a flexible capacity to resolve the incidents through an onshore/offshore model with our partner.
Results & Benefits:
• Reduce…Budget: 7M€
Period: 04/2015 - 01/2016
Role: Contract Manager
Context:
Altran has won in 2013 the outsourcing contract for the BI environment of T-Mobile.
We are responsible to resolve the incidents found on the production and deliver enhancements to the business through changes or involvement in project teams.
Objectives:
Deliver a flexible capacity to resolve the incidents through an onshore/offshore model with our partner.
Results & Benefits:
• Reduce the average cost of incidents
• Increase the flexibility and follow the business demand
• Increase the expertise when needed on big projects. -
Lampiris _ ETRM Implementation
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Budget: 1.5M€
Period: 04/2013 - 04/2015
Role: Project Manager
Context:
With the new ETRM (Energy Trading & Risk Management) the TPM (Trading & Portfolio Management) team is about to enter a new era, or rather a new environment.
More professional, more dynamic, this fully integrated system will allow them to manage transactions deal done by TPM.
The tool helps to capture these transactions and validates them through the risk management portfolio of…Budget: 1.5M€
Period: 04/2013 - 04/2015
Role: Project Manager
Context:
With the new ETRM (Energy Trading & Risk Management) the TPM (Trading & Portfolio Management) team is about to enter a new era, or rather a new environment.
More professional, more dynamic, this fully integrated system will allow them to manage transactions deal done by TPM.
The tool helps to capture these transactions and validates them through the risk management portfolio of Lampiris.
Objectives:
Phase 1. Implement the electricity stream before end 2014.
○ Configure IRM to run the base, import the market prices, forwarding price curve and load the portfolio.
○ Capture the deals done on markets through (Efet, brokers or OCT).
○ Forecast and nominate the electricity consumption and production of Lampiris’ clients.
Results & Benefits:
• Phase 1 has been delivered for testing in May 2014.
• Test and parallel run is expected to finish end Mar 2015.
SaaS License can be dropped which will reduce the cost of 800K€/year. -
GDF _ Infrastructure Project Manager
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Budget: 0.8M€
Period: 01/2011 - 04/2013
Role: Project Manager
Context:
• As an infrastructure project manager, I am responsible for one of the two group SharePoints. The one I am responsible for is the collaboration platform. I release the software written by the application teams and deploy the ‘extranet’.
• I was also assigned to manage an exchange mail migration; the acquired companies still running on their own mail server are moved towards the group mail…Budget: 0.8M€
Period: 01/2011 - 04/2013
Role: Project Manager
Context:
• As an infrastructure project manager, I am responsible for one of the two group SharePoints. The one I am responsible for is the collaboration platform. I release the software written by the application teams and deploy the ‘extranet’.
• I was also assigned to manage an exchange mail migration; the acquired companies still running on their own mail server are moved towards the group mail server.
Objectives:
The objective of my mission the ‘extranet’ project; publish the collaboration platform to the Internet to allow external partners to exchange/work on common documents or project.
Migrate the old collaboration site onto the group SharePoint
Reduce the license and maintenance costs on a group level through migration of all the mailboxes onto the group mail exchange.
Results & Benefits:
• UAG’s are in production, Firewalls have been modified to allow traffic Symantec AV setup to scan documents for viruses
• 250 mailboxes were moved with the empty mailbox, 10000 are planned to move in Q4/2012 with the full mailbox approach. -
Luminus _ SOCTAR, SAP implementation of social tariff
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Budget: 0.8M€
Period: 07/2010 - 12/2010
Role: Project Manager
Context:
Social tariff for electricity and natural gas is since July 1, 2009, assigned automatically. More than 100,000 people benefit from these reduced electricity and natural gas prices.
Today, an estimated 300,000 people are eligible for the social tariff, but as the old system was cumbersome and not well known, a lot of people fell from the boat.
The new system collects the Federal Public Service (FOD…Budget: 0.8M€
Period: 07/2010 - 12/2010
Role: Project Manager
Context:
Social tariff for electricity and natural gas is since July 1, 2009, assigned automatically. More than 100,000 people benefit from these reduced electricity and natural gas prices.
Today, an estimated 300,000 people are eligible for the social tariff, but as the old system was cumbersome and not well known, a lot of people fell from the boat.
The new system collects the Federal Public Service (FOD Economy) data at various institutions (suppliers, the National Register and the Crossroads Bank for Social Security), and informs the supplier that the social rate is to be applied to the customer. This saves the customer and supplier a lot of time.
Objectives:
The objective was to lead the implementation of this project.
The due date set by law is 31/01/2011 the claim needs to be signed and sent to the CREG
Results & Benefits:
The retail process went live on 29/11/2010
Finance process went live on 17/12/2010 -
Lampiris _ IT Manager at interim
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Budget: 20 FTE
Period: 02/2010 - 06/2010
Role: IT Manager
Context:
Lampiris needed an IT manager to help them improve their back office software development. The internal IT department had good developers with potential but no experience in methodologies. The result, changes and new functionalities introduced defects or breaking down existing functions.
This assignment is an interim management role until a CIO is hired.
Objectives:
• Introduce a methodology and…Budget: 20 FTE
Period: 02/2010 - 06/2010
Role: IT Manager
Context:
Lampiris needed an IT manager to help them improve their back office software development. The internal IT department had good developers with potential but no experience in methodologies. The result, changes and new functionalities introduced defects or breaking down existing functions.
This assignment is an interim management role until a CIO is hired.
Objectives:
• Introduce a methodology and tools to support it.
• Clarify the situation
• Develop a roadmap for the future
Results & Benefits:
• Industrialized development approach
• Roadmap developed
• Tools put in place
• Scrum development methodology under deployment -
Fod Fin _ Multi annual strategic plan (MASP)
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Budget: 18M€
Period: 02/2008 - 06/2009
Role: Program Office Manager
Context:
The European Commission has been developing the Multi-Annual Strategic Plan requirements over the past years. In 2007 the EU requested every EU-country to customize or develop the applications which would allow the EU-countries to exchange data electronically regarding import & export of goods, apply excise tax on imported goods like wine and spirits and as an entry point you inform the destination custom…Budget: 18M€
Period: 02/2008 - 06/2009
Role: Program Office Manager
Context:
The European Commission has been developing the Multi-Annual Strategic Plan requirements over the past years. In 2007 the EU requested every EU-country to customize or develop the applications which would allow the EU-countries to exchange data electronically regarding import & export of goods, apply excise tax on imported goods like wine and spirits and as an entry point you inform the destination custom the goods arrived and will transit through the EU.
Objectives:
• Take over the existing application and set up a maintenance plan
• Implement the new requirements for Import and Export in the existing application
• Develop a new Excise application conform to the EU & Belgian requirements
• Develop a new transition application according to EU & Belgian requirements
• Develop two new applications to manage the (Authorized) economic operators
• The objective was to run in parallel the 6 developments and the takeover and deliver an integrated application on June 1st, 2009
Results & Benefits:
• The transition was successful which allowed us to implement import and export in time
• Transit application was developed and delivered on time and budget
• Excise & Economic operators applications were live a few months ahead of schedule
• Maintenance project has been agreed and signed -
Delta Lloyd Life _ BCM & DRP implementation
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Budget: 10M€
Period: 07/2007 - 01/2008
Role: Portfolio Manager
Context:
The insurance company needed a project manager to implement the several big improvements in their organization. This company decided to implement a BCM (Business Continuity Management) plan to guarantee their clients the business will continue even if a disaster strikes their organization. They also decided to migrate to new accounting software.
Objectives:
Our objectives were to clean the server…Budget: 10M€
Period: 07/2007 - 01/2008
Role: Portfolio Manager
Context:
The insurance company needed a project manager to implement the several big improvements in their organization. This company decided to implement a BCM (Business Continuity Management) plan to guarantee their clients the business will continue even if a disaster strikes their organization. They also decided to migrate to new accounting software.
Objectives:
Our objectives were to clean the server room and make it conform to best practices
Install and configure 6 new racks with Blade centers
Implement VM Ware to virtualize the servers
Help the business to define a BCM plan supported by the DRP
Results & Benefits:
• I successfully migrated the accounting application (merge from Cubic to Coda).
• On IT level I successfully managed the implementation of a DRP (Disaster Recovery Plan) and renewed their environment to split it over 2 locations using IBM servers and VM Ware. On business level I contributed to implement the BCM (Business Continuity Management) by helping them developing and deploying new rules and roles to guarantee business continuity.
• Negotiated the contract to connect the two sites with a DWDM (Fiber optic network).
• Managed the implementation and tests of the failover servers at the secure and remote location -
ABN Amro _ RWA, Customer support BASEL2 implementation
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Budget: 5M€
Period: 09/2005 - 07/2007
Role: Service Manager
Context:
We have been selected to deliver the Risk Weighted Asset Calculator. Basel 2 Pillar 1 Credit Risk Calculator.
Objectives:
The goal of this project is to deliver the customized Fermat RWA calculator plus the custom development of the In-bound and Out-bound API. That API enables the Business Units to populate and extract data into the tool.
Results & Benefits:
• As the service manager, I liaise…Budget: 5M€
Period: 09/2005 - 07/2007
Role: Service Manager
Context:
We have been selected to deliver the Risk Weighted Asset Calculator. Basel 2 Pillar 1 Credit Risk Calculator.
Objectives:
The goal of this project is to deliver the customized Fermat RWA calculator plus the custom development of the In-bound and Out-bound API. That API enables the Business Units to populate and extract data into the tool.
Results & Benefits:
• As the service manager, I liaise with the various Business Units (Europe, North & Latin America, Asia and London)
• My primary role was managing a team of 5 FTE’s who helped the BU's solve their business & calculation issues while using the RWA calculator during the tests phases.
• The second part is to release and delivered the necessary patch(es) to have a deliverable which will be the project closure milestone.
• As the Transition PM; Global Services India (IGSI) has been selected to take over our Development, Testing and Service work streams after go live. As the Service Manager, I have been assigned to manage a smooth transition to IGSI. The plan was to have 2 education sessions giving training to IGSI in 3 waves.
• Wave 1 limited group of Developers & Testers
• Wave 2 complete Development & Test Team
• Wave 3 complete Service team. -
Fortis _ I-Claims, Car claim proof of concept
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Budget: 0.4M€
Period: 03/2005 - 09/2005
Role: Project Manager
Context:
The bank insurance has been looking to buy a package to replace their old non-life claiming system. Their market evaluation brought them to the conclusion the packages did not cover their requirements. So they decided to develop the application themselves, using WebSphere for the front-end and their existing environments for the back-end.
Objectives:
Build the business requirements
Make a Proof…Budget: 0.4M€
Period: 03/2005 - 09/2005
Role: Project Manager
Context:
The bank insurance has been looking to buy a package to replace their old non-life claiming system. Their market evaluation brought them to the conclusion the packages did not cover their requirements. So they decided to develop the application themselves, using WebSphere for the front-end and their existing environments for the back-end.
Objectives:
Build the business requirements
Make a Proof of Concept (POC) to guarantee their competency
Results & Benefits:
• My role within this project was to manage the delivery of the POC.
• I was responsible to plan and track the business analysis, follow-up the development progress, and lead the weekly management team meetings to report the progress to higher management.
The result was a successful proof of concept for car claims. -
Toyota Motor Marketing Europe (TMME) _ VOM - Vehicle Order Management
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Budget: 8M€
Period: 08/2004 - 02/2005
Role: Portfolio Manager
Context:
The idea behind this project was as brilliant as difficult; plan and track every car with all its features and options from the production line to the local dealer over Europe.
The pitfalls; the differences of car legislations in the EU (e.g. an extinguisher is not required in your car for Denmark but is in Belgium).
The genius of this project; a customer enters a dealer, specifies the model and options…Budget: 8M€
Period: 08/2004 - 02/2005
Role: Portfolio Manager
Context:
The idea behind this project was as brilliant as difficult; plan and track every car with all its features and options from the production line to the local dealer over Europe.
The pitfalls; the differences of car legislations in the EU (e.g. an extinguisher is not required in your car for Denmark but is in Belgium).
The genius of this project; a customer enters a dealer, specifies the model and options he wants on his new car and the dealer could scan for a perfect or close match in his garage but also look in the stock of all the country dealers, neighbor countries, European importer, sea transport and production line. The best match with the fastest delivery can be rerouted to close the deal, and modifications to comply national regulations were done in the garage who sold the car.
Objectives:
Our objective was to develop and deliver an Oracle based application which will manage and track the goods flow from the factory up till the dealer.
Make every car with all its options and details, available for every dealer in Europe.
Allow dealers to re-route cars to sell them to consumers and reduce the waiting time.
Results & Benefits:
• I Contributed to automate the Project Management Office with regard to work-orders, planning and tracking project schedules, reporting
• I Introduced a Risk, Issue and Action management tool together with its process. -
CLS _ Continuous linked settlement
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Budget: 70M€
Period: 03/2002 - 08/2004
Role: PMO
Context:
The method of settling payments arising from foreign exchange transactions to be employed by the Bank System, which effects settlement by simultaneously debiting and crediting the accounts of the parties involved in the transaction within the context of a multi-currency limited purpose bank.
Objectives:
Our objective was to develop and deliver an application which will manage the foreign currency…Budget: 70M€
Period: 03/2002 - 08/2004
Role: PMO
Context:
The method of settling payments arising from foreign exchange transactions to be employed by the Bank System, which effects settlement by simultaneously debiting and crediting the accounts of the parties involved in the transaction within the context of a multi-currency limited purpose bank.
Objectives:
Our objective was to develop and deliver an application which will manage the foreign currency settlement.
Develop a user interface for clients where they could follow their sell and buy orders.
Develop a user interface for the financial institution to monitor, manage and administer the settlement.
Results & Benefits:
• I was instructed to create all the necessary processes to estimate, plan, track & report.
• The objective of these tasks was to pass the CMM (Capability Maturity Model) level 2. Which CLS did on the 25th October 2002.
• I achieved a complete linked, integrated and automated schedule to facilitate the reporting to the management.
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