Zero Friction

⏭️ 𝗙𝗮𝘀𝘁 𝘁𝗿𝗮𝗰𝗸 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝘀𝘀: 𝗛𝗼𝘄 𝗭𝗲𝗿𝗼 𝗙𝗿𝗶𝗰𝘁𝗶𝗼𝗻'𝘀 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗺𝗲𝘁𝗵𝗼𝗱𝗼𝗹𝗼𝗴𝘆 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝗶𝗲𝘀 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 Implementing new software doesn’t have to be hard or expensive. With our fast track implementation methodology, we keep it simple, quick, and at a predictable cost. 🤔 Want to know how? Check out the full blogpost on Zero Friction Pedia via the link in the first comment! #fasttrack #softwareimplementation #energytransition Ramya Iyer Gerardo Moyano Adrien Chlot Lars Van Elewijck

Tuesday Hanna Vande Vyvere and Janne Kegels, represented Zero Friction’s youngsters in an inspiring project visit organized by Jong Warmtenetwerk, part of Warmtenetwerk Nederland. Jong Warmtenetwerk is a dynamic community for young professionals in the heating and cooling sector. The visit to the Waterfront district heating network in Gemeente Harderwijk showcased an innovative solution: harnessing heat from a wastewater treatment plant to provide sustainable heat to hundreds of homes. At Zero Friction, we’re proud to support and learn from initiatives like these, as we work together with likeminded professionals to shape a more sustainable future. With our team, we aim to contribute to projects that drive the energy transition and empower the next wave of talent in the heating and cooling sector. 💐 Special thanks to Dagmar de Wilde from Gelders Warmte Infrabedrijf and Patrick van Duren from Firan for the interesting insights and site tour! 🤳🏽 And yess, we gave vlogging a shot to give you a little sneak peek of our trip to Utrecht and Harderwijk 🫣 #sustainability #energytransition #youngprofessionals #districtheatingandcooling #DHC

𝗪𝗶𝗺𝘁𝗲𝗿𝗸𝗹𝗮𝗮𝘀 𝗽𝘂𝘁 𝗮𝗹𝗹 𝗙𝗿𝗶𝗰𝘁𝗶𝗼𝗻 𝗙𝗶𝗴𝗵𝘁𝗲𝗿𝘀 𝗼𝗻 𝘁𝗵𝗲 “𝗻𝗶𝗰𝗲 𝗹𝗶𝘀𝘁”! 🎁🍫 Guess who stopped by our office in Ghent? Sinterklaas himself! For those unfamiliar, Sinterklaas is a cherished tradition in Belgium and the Netherlands. Every year, he brings gifts and treats to those who’ve been good – and clearly, our Friction Fighters made the “nice list” this year! This year, his visit was even more meaningful as it supported SOS Kinderdorpen - making it a sweet treat that contributes to a bigger impact. Our very own CEO, Wim Jacobs, stepped into his role as ‘Wimterklaas’, bringing chocolates to reward the team for their hard work in 2024. Lars Van Elewijck and Yoni Nijs, our co-founders, joined in as Wimterklaas’s trusted sidekicks, ensuring everyone got their share of treats. It was a fun reminder of how far we’ve come together as a team – and a sweet way to kick off the holiday season. Thank you to all our Friction Fighters for your dedication and effort in 2024. Here’s to a well-deserved treat (and more chocolate) before we tackle 2025! #Sinterklaas #FrictionFighters #ZeroFriction #joinourteam

🛡️ 𝗧𝗵𝗶𝘀 𝗖𝘆𝗯𝗲𝗿 𝗠𝗼𝗻𝗱𝗮𝘆, 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝘁𝗮𝗸𝗲𝘀 𝘁𝗵𝗲 𝘀𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁!🛡️ While most people are hunting on the best deals to score on Cyber Monday and Black Friday, Zero Friction keeps focus on what really matters—your peace of mind. At Zero Friction, we understand that trust is earned, not given, which is why we’ve built a billing platform that prioritizes security at every level. Our ISO 27001-certified back-office is the backbone of our operations, ensuring that customers data is protected with the highest standards of information security. And because privacy matters just as much as protection, our platform is also fully GDPR-compliant, giving you confidence that your data is handled responsibly. #CyberMonday #Security #ISO27001 #GDPR Yoni Nijs, Lars Van Elewijck, Adrien Chlot, Gerardo Moyano, Ramya Iyer, Gunther Govaerts

🚀Nous souhaitons la bienvenue au GROUPE CORIANCE au sein de la communauté Zero Friction ! [ENGLISH BELOW] Nous sommes ravis d'annoncer le début de notre collaboration avec Herstal Energie Verte (HEVE), filiale du GROUPE CORIANCE. Le réseau de chaleur Herstal Énergie Verte alimente en chauffage et en eau chaude sanitaire ses abonnés grâce à la chaleur produite par l’unité de valorisation énergétique UVELIA - Intradel. Le réseau de chaleur de Herstal offre ainsi une solution écologique et innovante pour la ville en couvrant les besoins d’environs 5 000 équivalents-logements. Herstal Energie Verte a choisi la solution proposée par Zero Friction afin d’optimiser la facturation et les interactions avec ses abonnés. Ensemble, nous continuerons à innover et à proposer des solutions fiables, efficaces et centrées sur les usagers, favorisant ainsi un avenir décarboné. Nous sommes impatients de renforcer notre partenariat et de soutenir davantage le Groupe Coriance dans le développement de réseaux de chaleur et de froid durables. #reseauxdechaleur #facturation #SaaS Adrien Chlot ➖➖➖➖➖ 🚀 We welcome Groupe Coriance to the Zero Friction community! We're thrilled to announce the start of our collaboration with Herstal Energie Verte, a subsidiary of Groupe Coriance.bThe Herstal Energie Verte district heating network supplies heating and hot water to its subscribers using energy recovered from the UVELIA-INTRADEL waste-to-energy plant. This innovative and eco-friendly solution serves the city by meeting the needs of approximately 5,000 housing equivalents. Herstal Energie Verte has chosen Zero Friction's solution to optimize billing processes and enhance interactions with its subscribers. Together, we’ll continue to innovate and deliver reliable, user-focused, and efficient solutions, driving the transition to a carbon-neutral future. We’re excited to be part of this partnership and further support Groupe Coriance in developing sustainable heating and cooling networks. #districtheating #billing #SaaS #DHC

🤔𝐄𝐱𝐜𝐞𝐥 𝐯𝐬. 𝐙𝐞𝐫𝐨 𝐅𝐫𝐢𝐜𝐭𝐢𝐨𝐧 𝐛𝐢𝐥𝐥𝐢𝐧𝐠 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞: 𝐖𝐡𝐢𝐜𝐡 𝐢𝐬 𝐛𝐞𝐭𝐭𝐞𝐫 𝐟𝐨𝐫 𝐡𝐞𝐚𝐭 𝐝𝐚𝐭𝐚 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭?🤔 When managing heat data, especially for organizations running sustainable collective heating systems, choosing the right tool is essential. Many companies start with Excel for this purpose, but as your business grows, so do the complexities of managing data and billing processes. Let’s explore why relying on Excel might not be ideal in the long run and how Zero Friction offers a more efficient solution, even for smaller companies. ⬇️ Read more on our Zero Friction Pedia via the first link in the comment ⬇️ #blogpost #Excel #digitalisation #SaaS #energytransition #DHC

𝐂𝐮𝐫𝐢𝐨𝐮𝐬 𝐰𝐡𝐚𝐭 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐝𝐚𝐲 𝐚𝐬 𝐚 𝐅𝐫𝐢𝐜𝐭𝐢𝐨𝐧 𝐅𝐢𝐠𝐡𝐭𝐞𝐫 𝐥𝐨𝐨𝐤𝐬 𝐥𝐢𝐤𝐞? Yesterday we added 3 new talents to our team 🦸🏽♂️. We've revamped our employee onboarding process to roll out the purple-blue carpet for new Friction Fighters. Here's how we go about it: 🔷 New employees start their first day at 1 PM, ensuring they kick off their adventure fresh and energized with a doorstep-delivered breakfast and a personalized newsletter in their mailbox: 'Your First Daily Paper.' Who wouldn't want to start an otherwise stressful day with a delicious breakfast and high-quality literature? 🔷 They're warmly welcomed by Janne Kegels (our HR manager) and Hanna Vande Vyvere (one of the ‘ancien’ team members), who give them the inside scoop on Zero Friction and everything HR. We explain everything they need to know so they are armed against the question fire about their new job. 🔷 After setting up their equipements and tools, they dive into a personalised checklist for the first week so they don’t feel lost and can get over the practical stuff. As the Flemish saying goes: ‘A man prepared is worth two’. 🔷 We encourage new Friction Fighters to finish their workdays on time, especially during their first week, so they can process all the new information and impressions—and maybe brag to their loved ones about how great their new job is! 😉 Want to become a Friction Fighter? You’re lucky, we have some open vacancies available on the job page on our website! 🤩 #hiring #onboarding #employerbranding #frictionfighters Wim Jacobs Yoni Nijs Lars Van Elewijck Elien Laenen Joachim Maladry Robin De Bruyn Thomas de Wulf Pieter Bracke

𝐂𝐮𝐫𝐢𝐨𝐮𝐬 𝐰𝐡𝐚𝐭 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐝𝐚𝐲 𝐚𝐬 𝐚 𝐅𝐫𝐢𝐜𝐭𝐢𝐨𝐧 𝐅𝐢𝐠𝐡𝐭𝐞𝐫 𝐥𝐨𝐨𝐤𝐬 𝐥𝐢𝐤𝐞? Yesterday we added 3 new talents to our team 🦸🏽♂️. We've revamped our employee onboarding process to roll out the purple-blue carpet for new Friction Fighters. Here's how we go about it: 🔷 New employees start their first day at 1 PM, ensuring they kick off their adventure fresh and energized with a doorstep-delivered breakfast and a personalized newsletter in their mailbox: 'Your First Daily Paper.' Who wouldn't want to start an otherwise stressful day with a delicious breakfast and high-quality literature? 🔷 They're warmly welcomed by Janne Kegels (our HR manager) and Hanna Vande Vyvere (one of the ‘ancien’ team members), who give them the inside scoop on Zero Friction and everything HR. We explain everything they need to know so they are armed against the question fire about their new job. 🔷 After setting up their equipements and tools, they dive into a personalised checklist for the first week so they don’t feel lost and can get over the practical stuff. As the Flemish saying goes: ‘A man prepared is worth two’. 🔷 We encourage new Friction Fighters to finish their workdays on time, especially during their first week, so they can process all the new information and impressions—and maybe brag to their loved ones about how great their new job is! 😉 Want to become a Friction Fighter? You’re lucky, we have some open vacancies available on the job page on our website! 🤩 #hiring #onboarding #employerbranding #frictionfighters Wim Jacobs Yoni Nijs Lars Van Elewijck Elien Laenen Joachim Maladry Robin De Bruyn Thomas de Wulf Pieter Bracke

🔥𝗛𝗲𝗮𝘁 𝗧𝗮𝗹𝗸𝘀: 𝘀𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗵𝗲𝗮𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗼𝗼𝗹𝗶𝗻𝗴 is here!🔥 In our new video series, we chat with industry leaders about innovations driving the energy transition. First up: Wim Jacobs sat down with Aurélie Beauvais from Euroheat & Power to discuss the future of sustainable heating and cooling in Europe. They covered it all: from their push for greener solutions and the "Bring Heat Home" campaign to how innovation and digital tools are shaping the heat transition. Want to know more about the challenges, wins, and what’s next for the industry? 👉🏽 Check out the full video on our website via the first link in the comment! 👈🏽 #Energytransition #districtheating #innovations #euroheatandpower #sustainableenergy #digitalisation Diana El Malaki, Lisa Paper, Adrien Chlot, Ramya Iyer, Gerardo Moyano, Gunther Govaerts

🏆𝗪𝗲 𝘄𝗼𝗻 𝘁𝗵𝗲 𝗕𝗲𝗻𝗲𝗹𝘂𝘅 𝗖𝗹𝗶𝗺𝗮𝘁𝗲 𝗧𝗲𝗰𝗵𝟭𝟬𝟬 - 𝗣𝗲𝗼𝗽𝗹𝗲’𝘀 𝗰𝗵𝗼𝗶𝗰𝗲 𝗮𝘄𝗮𝗿𝗱!🏆 Thanks to everyone who voted for us! 💜💙