Steven W.

Steven W.

Melbourne, Victoria, Australia
5K followers 500+ connections

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My Vision: Effortless digital healthcare interoperability for all.

I am an…

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Experience

  • My Health Match Graphic

    My Health Match

    Melbourne, Australia

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    Collingwood, Victoria, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Australia

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    Collingwood, Victoria, Australia

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    East Melbourne

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    Melbourne, Victoria, Australia

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    Melbourne, Australia

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    Melbourne, Australia

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    Melbourne, Victoria, Australia

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    Melbourne, Australia

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    Melbourne, Australia

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    Melbourne, Australia

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    Sydney, Australia

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    Sydney, Australia

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    McMahons Point 2060 NSW

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    Sydney, New South Wales, Australia

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    Newcastle, NSW

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    Sydney, MSW

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    Sydney, Australia

Licenses & Certifications

Publications

  • What are the benefits of having allied health KPI dashboards as an add-on/integration to your practice management software (PMS)?

    LinkedIn

    Regardless of the size or type of your practice, at some point, you will undoubtedly start analysing your practice data to help in making better data-driven decisions. I often hear from practice owners and managers who have been exporting reports weekly from their Practice Management Software (PMS) and other sources into Excel to create performance dashboards. And yes, I’ve been told that it is as tedious as it sounds.

    See publication

  • Managing Your Data Effectively as an Allied Health Business Owner

    https://www.nacre.com.au/

    What story do your business numbers tell you? Do you know how to handle data in your business? Here to answer all your data fears on this week’s PPMP episode is Steven Whittington – Product Owner of Dataplayer.

    Dataplayer is quite a little secret sitting in the allied health market at the moment, and it’s a secret I’m sure many of you are keen to explore.

    Steven goes into detail in the episode, but a quick rundown of Dataplayer is that it integrates with your practice management…

    What story do your business numbers tell you? Do you know how to handle data in your business? Here to answer all your data fears on this week’s PPMP episode is Steven Whittington – Product Owner of Dataplayer.

    Dataplayer is quite a little secret sitting in the allied health market at the moment, and it’s a secret I’m sure many of you are keen to explore.

    Steven goes into detail in the episode, but a quick rundown of Dataplayer is that it integrates with your practice management software to then spring to life in visual dashboards, which then automatically generates reports and graphs. (Like music to your ears, right?) They can even get practices up and running in as little as 30 minutes.

    Essentially, Dataplayer is helping reduce time and fatigue allied health business owners often feel – everything becomes visual so that you can easily and quickly compare numbers.

    Through managing your data effectively, you can not only save time, but also suddenly have a consistent data set – something you and your leadership team can analyse and start to ask complex questions about.

    Listen to the full episode for more of Steven’s great insights and tips on sharing business data appropriately across your business, making informed decisions with data, and the story your business numbers tell you.

    Are you confident that your calculations are consistent across the board?

    Perhaps it’s time for a refresher when it comes to the way you’re entering data to make it more efficient, effective, and accessible.

    See publication

  • Fake client discharging within allied health.

    https://www.linkedin.com/

    So why is it that most allied health consultations end with the phrase "well let's just see how you go, and if you think you need to come back and see me..." if you do this or a variant of it what you are really saying is:

    I don't know what to do next, so hopefully, you don't come back.

    I don't have a plan for your treatment, let's just wing it.

    The client has a better treatment plan than I can come up with on my own.

    I don't want to see you again, take the…

    So why is it that most allied health consultations end with the phrase "well let's just see how you go, and if you think you need to come back and see me..." if you do this or a variant of it what you are really saying is:

    I don't know what to do next, so hopefully, you don't come back.

    I don't have a plan for your treatment, let's just wing it.

    The client has a better treatment plan than I can come up with on my own.

    I don't want to see you again, take the hint and don't book with me again.

    The best way to avoid this trap is to have a solid first session plan where you check off your therapeutic and business processes with the client before you start treatment. Sure you need to cover the admin side, consent, cancellation etc as well as what treatment might include but the one thing that is a must-do is how to end the treatment cycle aka. discharging the client.

    See publication

  • Secure Messaging explained for Australian Health Practitioners

    https://www.linkedin.com/

    In this article I address the following aspects of Secure Messaging:

    Why is Secure Message Delivery (SMD) is necessary

    What’s included in a Secure Message

    How referrers can find you and your service

    Don’t be too concerned about this being all technical mumbo-jumbo I’ll keep it simple and I’ll be more than happy to answer questions posted as comments to this article.

    See publication

  • Successfully migrating practice management software

    https://www.linkedin.com

    Practice Management Software (PMS) is a must-have feature of the modern healthcare clinic.

    Regardless of whether a clinic is moving from the traditional paper-based client notes to a PMS, or changing the PMS they use; like any technology change, these changes can come with some trepidation, flashbacks to Y2K and some good ol’ technophobic fear.

    So here’s seven key stages to consider when planning to migrate PMS.

    See publication

  • How the digital health world is changing

    Nacre - Blog

    Today on the podcast https://www.nacre.com.au/season-3-episode-26 we talk with Steven Whittington, Chief Product Owner from coreplus.

    coreplus is an Australian online e-health practice management software that’s accessible anywhere, anytime saving time and money for their users.

    What is covered in this episode:

    How coreplus got started and the impact the cloud has had on the uptake of the software

    Developments in the last 6 months of the coreplus software including…

    Today on the podcast https://www.nacre.com.au/season-3-episode-26 we talk with Steven Whittington, Chief Product Owner from coreplus.

    coreplus is an Australian online e-health practice management software that’s accessible anywhere, anytime saving time and money for their users.

    What is covered in this episode:

    How coreplus got started and the impact the cloud has had on the uptake of the software

    Developments in the last 6 months of the coreplus software including user interface upgrade, automated workflows and secure messaging

    A breakdown of how automated workflows would work practically into a practice

    A background to secure messaging and how it will impact the flow of patient records and communication between practices in the future

    A patient-centered focus for automated workflows and secure messaging

    The top 3 feaures and benefits of the coreplus software

    The ability to work with coreplus online anytime, anywhere

    Integrated workflows and costs saving with coreplus connecting directly with Medicare online

    Lessons learnt from communicating and working with allied health private practice business owners

    The need for greater investment in business management and mindset of clinical business owners

    What the digital health world will look like in the next 5 years

    The issue of Practice Managers changing where referrals go for cost savings

    The need to make the process receiving referrals as easy as possible for allied health providers

    The impact of the rollout of My Health Record for allied health providers

    The lack of a NDIS tech backend to enable practice software integration

    The future features rolling out on coreplus.

    See publication

  • Big hairy audacious goal for mental health via Virtual Briefcase

    Pulse IT

    Late last year, Melbourne-headquartered psychology practice network Life Resolutions decided to take its new cloud-based practice management platform, Virtual Briefcase, on the road to introduce it to the wider psychology community.

    In addition to offering the platform to its own practices and franchises, Life Resolutions decided to open it up to independent practitioners who wanted to have simple, easy access to a patient management system, marketing and administrative support, and…

    Late last year, Melbourne-headquartered psychology practice network Life Resolutions decided to take its new cloud-based practice management platform, Virtual Briefcase, on the road to introduce it to the wider psychology community.

    In addition to offering the platform to its own practices and franchises, Life Resolutions decided to open it up to independent practitioners who wanted to have simple, easy access to a patient management system, marketing and administrative support, and online financial solutions from within a single dashboard.

    Within a month or two, 200 independent practitioners had come on board, Life Resolutions chief operating officer Steven Whittington says. The practices retain their individual branding, but are able to access the client relationship team to manage new client appointments, a full practice management system from coreplus, as well as a social network of hundreds of psychologists, all through the single platform.

    According to Mr Whittington, Virtual Briefcase itself is offered for free, with practitioners having the option to pre-purchase marketing and admin time from the Virtual Briefcase and to subscribe to coreplus. It is all part of the company's “big hairy audacious goal”, set in 2011, to help a million Australians with mental health issues.

    “It has taken us a long time to get here but the only way is to share the Virtual Briefcase within the wider psychology community,” he said.

    See publication

Projects

  • Australian Digital Health Agency | Secure Messaging Technical Working Group

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    The purpose of the Secure Messaging Technical Working Group (SM-TWG) is to support the development of a national secure messaging capability that supports seamless and cost-effective electronic communication between healthcare provider organisations of all sizes and sectors across Australia. The group achieves this by identifying, analysing and proposing resolutions to technical issues and barriers that restrict or inhibit seamless national secure messaging capability.

Languages

  • English

    Full professional proficiency

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