Shailin Sehgal

🪃 Australia Connected: Building the Future of Telecom Through Strategic Alliances 🪃 The Australian telco industry is at a critical juncture. As international providers continue to expand, the choices we make today will determine the future of our nation’s communications. As leaders in this industry, we must come together to drive the next wave of innovation—before others do it for us. In my recent work, I’ve explored how strategic collaboration can solve persistent challenges in phone services for both Australian businesses and consumers. But the real breakthroughs will come when we unite our efforts. Are you ready to lead the next evolution in Australian telecommunications? Let’s connect and discuss how we can collaborate to create smarter, more effective solutions that serve our nation’s needs. #AustralianTelecommunications #Leadership #Innovation #Collaboration #CXO

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The recent tariff hikes in Indian telecom services are expected to positively impact the industry's Return on Capital Employed. Care Ratings anticipates a 15% rise in average revenue per user, following a 20% hike after a significant period. This increase in revenue will unlock new possibilities for deleveraging, tech enhancements, and network expansion, reflecting the industry's resilience and potential for growth. #CareRatings #digitaltransformation #networkinfrastructure

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Just like dial-up internet, VHS recorders and the typewriter – technology gets left behind when the world moves forward, this is what’s happening to 3G in Australia.     From September, Optus is switching off 3G and repurposing it to boost the reliability, capacity, and speed of our 4G network and rollout 5G to even more Australians. We are reaching out to customers DIRECTLY with this important message to upgrade their impacted device and ask that they contact us to discuss their options. Additional support is also being provided to vulnerable customers to help keep them connected.      Customers can check if their device is impacted by texting '3' to '3498' (mobile devices only, please text from the device you are concerned about). If you receive a message from Optus and are impacted by the 3G Shutdown, call 1300 219 070 or visit your local Optus retail outlet to discuss your options.   The types of Optus devices impacted by the 3G shutdown may not just be handsets but also data-only devices such as tablets and dongles. This will include customers who are still reliant on 3G only devices and also those who may be using a 4G device that may rely on the 3G network. In some circumstances, a device will be on the 4G network but uses 3G for emergency calls, this includes devices purchased overseas that aren’t compatible with Australian 4G technology.       For more info, visit www.optus.com.au/3g

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Supercharge Your Communication with Telstra's Operator Connect 🚀 Seamless communication is a game-changer. Telstra's Operator Connect makes it simple. What is it? Telstra integrates directly with Microsoft Teams. No more complex PBX systems. Why You Need It: 1. Quick Setup: Manage calls in Teams Admin Center. 2. Clear Calls: Telstra's network ensures top quality. 3. Scalable: Grow your communication easily. 4. Unified: One platform for all your communication needs. Upgrade with Telstra's Operator Connect. Boost productivity and stay ahead. #Telstra #OperatorConnect #MicrosoftTeams #BusinessGrowth Ready to elevate your business? Let's connect! 💼🚀 https://lnkd.in/g_9Mgdyw

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Why CommCom Compliance and the TCP Code Matter to Vocal Customers 📜 As someone who has spent over 30 years in the telco industry, I’ve seen firsthand how critical compliance and regulatory frameworks like CommCom and the Telecommunications Consumer Protections (TCP) Code are to ensuring a secure and customer-focused communication experience. At Vocal, we don’t just meet these standards—we exceed them because our customers deserve the best. In my latest blog, I break down why these regulations are so important and how they directly impact the quality and reliability of the services we deliver. Read on to learn more about how CommCom compliance and the TCP Code keep Vocal at the forefront of innovation and customer care. 👇

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The Australian Financial Review article on #AI and Macquarie Technology Group Macquarie Technology Group successfully expanded beyond its telco offerings, and recently has been investing heavily into data centres – the infrastructure needed to support the AI boom. The company will be the first to build a data centre specifically for AI, called IC3 Super West. Heat and power ”It’s a function of timing. We finished plans a year to a year-and-a-half ago, but at the same time AI took off, so we redid our plans for the new centre to be ready for AI,” Tudehope says. “There will be more to come… but we’re first out of the blocks.” To run AI algorithms requires far greater power than cloud computing, and generates significantly more heat. Tudehope says traditionally this was managed in existing data centres by having every second rack of servers empty, which wastes space. In IC3 Super West and other data centres designed for AI, they used liquid-based cooling of the GPU chips, or complete immersion of the servers in cooling tanks. “Data centres built until now were for cloud. There’s still extreme demand for that, we see AI as being in addition, not in place of, cloud demand,” Tudehope says. Macquarie has also just added AI into its cybersecurity arsenal, using it to identify genuine attacks and filter out “false positives”. It’s also using AI to boost productivity internally – a Macquarie software programmer that’s skilled in the Python programming language can now also work across other languages thanks to AI. “It’s making staff more productive and more effective and using their skill sets more broadly,” Tudehope says. “Too often AI is thought about by leaders as this new way of reducing staff, as opposed to can AI be something that makes people’s jobs more interesting and less dull, boring and dangerous.” Full article here: https://lnkd.in/g2JbnwQ7

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This clearly shows our technology leadership and a leading player with latest and greatest capabilities 👍

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India's telecom regulator's decision to penalize providers who fail to meet minimum 4G service requirements sends a clear message: accountability is non-negotiable. It's time for providers to prioritize delivering on their promises to customers. I fully support this move towards greater accountability in the telecom sector. Users deserve better call quality, faster data speeds, and fewer dropped calls. Together, let's raise the bar for service quality!

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Ericsson has been awarded the esteemed Red Dot Award for Design Concept 2024 in the ‘Interaction, UI, and User Experience’ category for its exceptional RAN automation UI! This recognition celebrates the company's commitment to enhancing user experience through its rApps portfolio, a suite of RAN automation applications built on O-RAN Alliance standards. The winning design, developed by Ericsson’s Cognitive Network Solutions division, focuses on the UI of its AI-powered rApps, which inject automation into the management and optimization of Radio Access Networks (RANs) via the Non-Real Time RAN Intelligent Controller. By democratizing access to AI and incorporating advanced explainability features, the rApps empower operational transformation within telecoms, bolstering network performance and streamlining processes through automation. Leveraging cutting-edge AI-powered detectors and optimization algorithms, Ericsson's rApps enable Communication Service Providers (CSPs) to advance towards autonomous mobile networks. The user-centric approach of the rApps prioritizes user needs, feelings, and desired functionalities, extending beyond the applications’ layout and design to include tutorial support, community forums, feedback mechanisms, and rating tools for a seamless and enriching experience. As the industry moves towards complex network infrastructures, user-centric design will be crucial in unlocking the full potential of these technologies. How do you think user-centric design can impact the future of network automation? #RANautomation #RedDotAward #UserExperience #AI

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Interim Brief is out. We present three key themes from the Q1 earnings conference calls. More inside...#sundaybrief https://lnkd.in/gbYbEUUj

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The trend of network sharing among Mobile Network Operators (MNOs) is gaining momentum. TPG and Optus's rural network sharing collaboration sets a remarkable benchmark for the industry, showcasing how it leads to lower costs per gigabyte and effectively bridges the digital divide. MNOs are increasingly focusing on cost optimization strategies with an emphasis on sharing end-to-end infrastructure. This mirrors the evolution of the tower industry, where MNOs initially viewed towers as a competitive edge, but eventually shifted towards sharing arrangements, transferring capital expenditure risks to Towercos. The future of network infrastructure lies in collaborative sharing models. It's imperative for Towercos, regulators, and MNOs to proactively envision this transition and collaboratively build frameworks to facilitate seamless sharing arrangements. Embracing network sharing is not just a cost-saving measure but a strategic imperative for advancing digital connectivity and fostering inclusive growth. TPG Telecom Optus Singtel #Netco #telecommunications #towerco #towers #neutral-host Check out this article to learn more about TPG and Optus's billion-dollar deal in rural network sharing: https://lnkd.in/gGtBP4-w

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SMS scams are plaguing Australian consumers and businesses, costing millions.💸 The government is considering a mandatory SMS sender ID registry to fight back. A mandatory register would allow telcos to block fraudulent messages BEFORE reaching recipients. 🚫 Here's the good news: You can trust #Syniverse to protect your business. With Syniverse Identity and Authentication, you can stop fraudsters before they cause harm by verifying customer identities at every touchpoint. Connect with a Syniverse expert today to learn how we can help you safeguard your digital future: https://lnkd.in/eittsk_Y #SMS #Security #Authentication https://lnkd.in/ejzWvtgg

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The recent article in ETTelecom on the pivotal role of telecom in India's sustainable development resonates deeply. #Robustconnectivity and #networkinfrastructure are indeed the bedrock of the nation's #digitaltransformation journey. Initiatives like the Digital Communication Innovation Square (DCIS) and the Telecom Technology Development Fund (TTDF) play a crucial role in fostering innovation and entrepreneurship, enabling diverse sectors to leverage technology effectively.    The burgeoning contribution of the digital economy to #India's GDP, expected to exceed 20% by 2026, reflects the transformative power of technology. However, achieving this vision hinges on bridging the digital divide and ensuring equitable access to connectivity. Collaboration between government, industry, and innovators is key to fostering an ecosystem conducive to innovation, promoting digital literacy, and driving sustainable growth.    At Ishan Technologies, we are committed to expanding our network to serve more and more customers and offer a seamless experience, contributing to this digital growth. I would love to get your views and thoughts on how, as a fraternity, we can accelerate India’s digital growth?  #Telecom #TRAI #ArtificialIntlligence #DigitalIndia #DOT #Ishantechnologies https://lnkd.in/dhFZXTi4

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Excited to share my latest analysis on the Impact of the 2024 Spectrum Auction on Competitive Dynamics and 5G Potential in India. In this article, I dive deep into the recent spectrum auction and evaluate how it affects the competitive landscape among India's leading mobile operators. RJIO holds a superior spectrum position in low-frequency bands, but its standalone 5G deployment means different bands are used separately. Bharti's integrated spectrum approach and VI's strong 900 MHz presence in key circles also play significant roles. However, without access to low-frequency bands like 600 and 700 MHz, the true potential of 5G cannot be leveraged or monetized effectively at the handset level. The government's role in making these frequencies available at affordable rates is crucial for realizing the full potential of 5G in India. Read the full analysis to understand how these dynamics are shaping up and what it means for the future of mobile connectivity in India. #5GAuction2024 #SpectrumAllocation #TelecomIndia #5GServices

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We’re thrilled to see the latest results from Opensignal’s Mobile Network Experience Report for Australia in 2024! 📶 Ericsson is proud to be a key strageic partner supporting the remarkable progress in 5G and mobile networks across Australia. This year, Optus leads the pack with eight outright wins, dominating in 5G download speeds (5G Download Speed for the seventh consecutive report, scoring 209.1Mbps this time around), video streaming, and gaming experience. We pride our strategic work with Optus as we lay and strengthen the foundations for Ericsson’s 5G Advance capabilities. As data usage increases, we remain committed to delivering innovative solutions that enhance network performance and create seamless experiences for all mobile users. Together, we’re shaping the future of connectivity in Australia! #5G #MobileNetworks #Innovation #Connectivity #Ericsson #Opensignal2024 #AustraliaTech #TelecomTransformation https://lnkd.in/gw_WJMDi

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Dr Srinivas Bhattiprolu's latest blog highlights the power of observability in telecom. Explore how it sets the stage for Autonomous Networks and business success. Learn about our approach to delivering networks that sense with observability, think with AI, and act with automation, transforming customer experiences like never before. https://lnkd.in/dfpPABk8 #autonomousnetworks #observability #telcoAI

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Independent testing is the best way to benchmark your performance. The latest New Zealand reports demonstrate the value of combining network assets into a single powerhouse. Great stuff Stephen Kurzeja ! https://lnkd.in/gWDGDddF

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📢 Community Notice: Prepare for the 3G Shutdown! 📢 As Telstra and Optus prepare to shut down their 3G networks, it's crucial to ensure that your loved ones remain connected and safe. Many older mobile phones and devices may soon be unable to make emergency calls, including to Triple Zero. 🔹 Key Dates:  🔸 Telstra: 3G network shutdown on 31st August, 2024.  🔸 Optus: 3G network shutdown on 1st September 2024. 🔹 What You Need to Do:  🔸 Check Devices:  Verify if the mobile phones of your family and loved ones are dependent on the 3G network. Text “3” to 3498 on any network to check if a phone will be affected.  🔸 Upgrade if Necessary:  Ensure any 3G-only devices are upgraded to newer models that support 4G or 5G networks to maintain emergency call capabilities.  🔸 Spread the Word:  Inform friends, family, and neighbors about the upcoming changes to ensure everyone is aware and can take necessary actions. 🔹 Why It Matters:  🔸 Emergency Services:  Devices relying on 3G for emergency calls may stop working, putting individuals at risk during emergencies.  🔸 Stay Connected:  Ensure continuous communication with loved ones by upgrading outdated devices. Let's come together as a community to ensure everyone's safety and connectivity. Check on your family and loved ones today to prevent any disruptions. Stay informed and stay safe! #CommunitySupport #3GShutdown #EmergencyServices #StayConnected #PublicNotice

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Ever wondered what it takes to keep Telstra's network running smoothly? This insightful article dives into the behind-the-scenes efforts and advanced technologies that power Australia's leading telecommunications network. 🌐 Here are five key aspects highlighted in the article: 1. Everyone's Using Way More Data: Our network has seen a tremendous increase in data usage, requiring constant upgrades and expansions to meet the growing demand from our users. 2. Your Network is Powered by Our People: A dedicated team of experts works around the clock to maintain and enhance the network, ensuring reliable service for all users. 3. Keeping People Connected Through Natural Disasters: Telstra's network is designed to be resilient, maintaining connectivity even during natural disasters to support emergency services and affected communities. 4. Maintaining the Biggest Subsea Cable Network in Asia-Pacific: We manage an extensive subsea cable network that connects Australia to the world, ensuring fast and reliable international connectivity. 5. A Suit of Cyber-Armour Around the Nation: Advanced cybersecurity measures are in place to protect the network from threats, ensuring the safety and security of users' data. Check out the full story in the link below. Proud to be part of a team that continually strives for excellence and innovation. #Telstra #Innovation #Telecommunications #NetworkExcellence

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