About
With over 20 years in creative roles that focus on eCommerce, Customer Experience, User…
Articles by Nevan
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How do you build trust with cross-functional teams when presenting and defending your design rationale?
When presenting and defending design rationale to cross-functional teams, building trust is crucial. Demonstrate a comprehensive understanding of technical requirements, addressing implementation concerns effectively to establish credibility. Emphasise a customer-centric approach, incorporating the user's perspective to showcase empathy and the impact of your decisions on enhancing user experience. Communicate your design rationale clearly, avoiding technical jargon, and actively engage stakeholders, seeking their feedback and involving them in the decision-making process. By following these strategies, you can foster trust and collaboration, ensuring the success of your design presentations.
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𝐈𝐂𝐘𝐌𝐈: Globant Commerce Studio 𝐢𝐬 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐢𝐧 WORLDEF 𝐃𝐮𝐛𝐚𝐢! Join us at 𝐃𝐮𝐛𝐚𝐢 𝐂𝐨𝐦𝐦𝐞𝐫𝐂𝐢𝐭𝐲 from 𝐃𝐞𝐜…
𝐈𝐂𝐘𝐌𝐈: Globant Commerce Studio 𝐢𝐬 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐢𝐧 WORLDEF 𝐃𝐮𝐛𝐚𝐢! Join us at 𝐃𝐮𝐛𝐚𝐢 𝐂𝐨𝐦𝐦𝐞𝐫𝐂𝐢𝐭𝐲 from 𝐃𝐞𝐜…
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Top global automotive companies are leveraging AI technology in the industry through research and development, product integration, or essential…
Top global automotive companies are leveraging AI technology in the industry through research and development, product integration, or essential…
Liked by Nevan Lalich
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Top global automotive companies are leveraging AI technology in the industry through research and development, product integration, or essential…
Top global automotive companies are leveraging AI technology in the industry through research and development, product integration, or essential…
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Experience
Education
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General Assembly
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A full suite of UX documentation for a digital product, from user personas and wireframes to interactive prototypes. Connecting and conveying how insights into customer behavior — from problems to solutions — can optimize any product or service.
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Licenses & Certifications
Publications
Projects
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Woolworths Hampers
Woolworths selected Magento Gold Solution Partner eWave to build the enhanced Woolworths hampers eCommerce site with the Magento Enterprise platform. With one step checkouts and choice of delivery, Woolworths hampers provide customers with a great service to purchase products online with shipping estimates and multi address checkout.
Results:
- Daily visitors have continually increased
- Conversion rates have increased
- Cart abandonments have decreased
-Operating…Woolworths selected Magento Gold Solution Partner eWave to build the enhanced Woolworths hampers eCommerce site with the Magento Enterprise platform. With one step checkouts and choice of delivery, Woolworths hampers provide customers with a great service to purchase products online with shipping estimates and multi address checkout.
Results:
- Daily visitors have continually increased
- Conversion rates have increased
- Cart abandonments have decreased
-Operating efficiencies have improved
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