Martin Brown

Complex Businesses, CRMs and the People Factor Off the Shelf CRMs Not the Solution for Complex Businesses OR NDIS Provider and its Complex Ecosystem Standard CRM Systems don’t cut it for knotty businesses. This is especially so for operationally complex businesses. For example, one of our clients is an NDIS provider. They don't fit the standard CRM bucket. Our clients have to deal with: Volunteers Trainers Participants/patients/clients Emergency contact points Financial people Family members. Pets Room availability Trainer availability First aid people co-ordination Volunteer management Message people And that’s just for starters. Believe me, there is a lot more than that. All of it had to be tracked so that accurate reports could be created. To maintain funding, quarterly reports were mandatory. Until we came to the rescue, they did all their reports manually. They realised that continuing with a labour-intensive reporting system was untenable. So, we developed a customer system perfectly aligned with their complex requirements. Once done, things were a lot easier: Instead of their team taking five days to create one of the monthly reports manually, we transformed it into two clicks to refresh the screen. This completely removed the need to install a high-end accounting system. So, to equip grants, they needed to have some of their team do five days of manual report creation for this one particular board room report they needed every month. Follow me for more actionable ideas and tips. P.S. How do you manage complexity in your business?

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Feeling stuck with an outdated IT system for your NDIS business? It’s time for an upgrade! Discover how the right IT solution can transform your operations and boost your team’s efficiency. 🚀 Choosing the right IT system can be tough, especially with so many options and new tech. We understand your concerns—outdated systems, unclear costs, and finding a solution that works for your whole team. That’s why DSC offers a FREE, simple three-step process for businesses with 100+ support workers. We help with requirements validation, gap analysis, and budget estimates. Our goal is to make sure your team finds the best IT system with ease. Ready to eliminate headaches and empower your team? 🌟 Learn more in our detailed guide. Read here: https://lnkd.in/gvnk-Ymu #DSCSoftware #dscsoftware #ndisready #agedcareaustralia #ndissupportcoordination #ndisserviceprovider #disabilitysupportworker #ndisplan #ndisapproved #ndisregisteredprovider #ndischanginglives #dayspringcare #ndisprovidersydney #supportworkersrock #ndisservices #ndisnsw #homecaresolutions

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Benefits of paid ads for Canberra businesses: ➡️ traffic ➡️ specific targeting ➡️ brand awareness ➡️ conversion tracking ➡️ competitive advantage ➡️ adjustable ➡️ global potential ➡️ full-control for advertisers ➡️ data transparency ➡️ cutting-edge technology ➡️ Better ROI ➡️ and sooo much more. Read our blog to learn more.

Stand out with custom Meta creatives tailored for your pool business, showcasing unique designs and features that set you apart from the competition. Not Getting the Results You Want? Book a Call and Let’s Get Your Business on Track. https://vastly.com.au #vastlydigital #googleads #metaads #homeimprovement #trades #fencingbusiness #tradesandservices#TradeBusinessGrowth #HomeImprovementSuccess #HomeImprovementMarketing

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🔍 Is Your Data Safe? Discover Why Backups Are Crucial for Every Business and School! A recent incident with UniSuper, a $125 billion Australian pension fund, underscores the critical need for robust backup strategies. Imagine losing access to your vital information for over a week—it's a wake-up call no organisation can afford to ignore. At Step Fwd IT, we delve into the UniSuper mishap and share invaluable insights on safeguarding your data. Learn why cloud services alone aren't enough, the pitfalls of over-relying on geographic redundancy, and how the 3-2-1 backup strategy can save the day. 👉 Read our latest blog post to ensure your business or school's data is secure and resilient. Your peace of mind starts with a solid backup plan. #DataProtection #BackupStrategy #DisasterRecovery #BusinessContinuity #TechInsights #StepFwdIT #YouUsTogether

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Navigating the complexities of AI can be challenging, and we’re eager to support more organisations as they tackle these questions. Let’s connect to explore how we can help make your AI project a success!

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Loving seeing Crayon making waves at IT Nation. Speak with one of their team about the flexible options with usecure around combining, training, simulations, dark web AND document management, all in one automated platform. What more could a business need?? #perfectpartners #securityawarenesstraining

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Want to see how your Small Business can use the Power of AI? Register now for our "AI Success for Small Business Event" in Auckland!

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Our partners were the stars of the show at our Microsoft AI Partner Innovate event series in Australia. It's been great to learn from industry peers how Aussie organisations can best drive innovation, efficiency, and growth, and how we can support their AI vision ✨ #MicrosoftAustralia #Copilot #AI #MicrosoftAIPartnerInnovate

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🔍 Is managing documents in your NDIS CRM causing more challenges than solutions? Introducing Microsoft SharePoint Integration—a game-changer for efficient document management. Here’s how this integration can elevate your operations: 📂 Centralized Document Storage: Keep all your critical files—client documents, staff certificates, incident reports, and progress notes—in one secure, easily accessible place. 🤝 Enhanced Collaboration: Foster better teamwork with seamless document sharing and real-time updates, making collaboration smoother and more effective. ⚙️ Streamlined Workflows: Automate notifications, manage tasks more efficiently, and ensure documents are always up-to-date with improved version control. 🔍 Comprehensive Search Functionality: Find what you need quickly and easily with advanced search options that save you time and reduce frustration. 📈 Ready to see how this can transform your document management? Discover the benefits and explore how our integration can revolutionize your workflow. Check out our blog for more details and book your demo today: https://lnkd.in/g3CA8VVY #ndiscrm #DSCSoftware #dscsoftware #ndisready #agedcareaustralia #ndissupportcoordination #ndisserviceprovider #disabilitysupportworker #ndisplan #ndisapproved #ndisregisteredprovider #ndischanginglives #dayspringcare #ndisprovidersydney #supportworkersrock #ndisservices #ndisnsw #homecaresolutions

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Gold Coast Health is transforming the future of healthcare with the power of technology. iTnews recent podcast reveals how ServiceNow is helping improve innovation to provide better outcomes for Queenslanders. Learn more: http://spr.ly/6043eLphS #Healthcare #DigitalTransformation #CustomerSuccess

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If you want to understand what Supermums does and how they can support your journey into the Salesforce Ecosystem, complete this education ☺️ Thanks Supermums,Udemy and Liam O'Shea.

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Online move-ins may not suit every operator, and at Storman Software Pty Ltd, we are committed to supporting those who prefer maintaining 'the human touch' during the sign-up process. For those interested in offering a digital sign-up experience, we've streamlined it to under 80 seconds, encompassing unit selection, initial payment, ID verification, contract signing, and setting up future payments. Watch this video to witness the seamless process in action. #selfstorage #moveins

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In today’s fast-paced world, the success of your business is defined by the tech solutions you choose. But it’s not just about having the latest tools - it’s about creating something that delivers value and scales with your growth🚀 At Avant Tech Pty Ltd we don’t just build tech-we craft experiences that engage your audience and drive results. By focusing on real business outcomes, we help you unlock your brand’s full potential with solutions that grow with you. Ready to take your digital journey to the next level? Let’s have a chat about how we can make that happen. 💡 #monazia #avabttech #australianbusiness #melbourne #dubai #techsolutions #webdevelopmemt #appdevelipment #softwaredevelopment #digitalsolutions

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