About
I am a highly driven customer focused CEO who is dedicating to delivering results. I…
Articles by Lisa
Contributions
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How can you ensure your team is inclusive of different work styles?
In my experience it is not necessarily about work style, its about life experiences that shape us all. Once you have created a safe and trusted environment for your team, it is great for the team to share significant life experiences that have impacted who they are today. This can be childhood experiences, early work experiences, losses or triumphs etc. This allows the team to see each other in a different light and provides perspective on the different approaches we all have. Getting to know each other on a deeper level can be very powerful for multiple aspects, including inclusivity of work styles.
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You're looking to improve your CX project. What are the top-rated customer feedback tools?
In my experience survey tools are a great way to capture feedback and provide metrics for your employees to understand how your customers feel about your business or products. However the challenge can be turning all that feedback data into actionable insights. Not all tools are equal when comes to serving up the most important items to focus on.
Activity
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SWITCH Education, a leading provider of education consultancy and staffing solutions in Adelaide, chose Prime Super as their preferred superannuation…
SWITCH Education, a leading provider of education consultancy and staffing solutions in Adelaide, chose Prime Super as their preferred superannuation…
Liked by Lisa Dowie, GAICD
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🛒 I recently watched the Netflix documentary "Buy Now! The Shopping Conspiracy", and while its messages aren’t entirely new, it serves as a timely…
🛒 I recently watched the Netflix documentary "Buy Now! The Shopping Conspiracy", and while its messages aren’t entirely new, it serves as a timely…
Shared by Lisa Dowie, GAICD
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We're excited to be reshaping how Australians think about renting. With leases of up to 5 years, a flat $1,000 bond, and top-notch amenities—like WFH…
We're excited to be reshaping how Australians think about renting. With leases of up to 5 years, a flat $1,000 bond, and top-notch amenities—like WFH…
Liked by Lisa Dowie, GAICD
Experience
Education
Licenses & Certifications
Honors & Awards
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Customer Service Executive of the Year 2020
Customer Service Institute of Australia (CSIA)
The Australian Services Excellence Awards (ASEAs) are Australia’s premier customer service awards program, attracting hundreds of nominations each year to recognise best practice, performance and innovation in customer service, highlighting their importance in today’s business climate.
More activity by Lisa
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Great to connect with the panel at ELMO Software to reflect on 2024
Great to connect with the panel at ELMO Software to reflect on 2024
Liked by Lisa Dowie, GAICD
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🎄✨AICSA and PEXA’s - Jingle & Mingle - night of celebration🎄✨ Thank you to our amazing customers and industry partners for joining us and making…
🎄✨AICSA and PEXA’s - Jingle & Mingle - night of celebration🎄✨ Thank you to our amazing customers and industry partners for joining us and making…
Liked by Lisa Dowie, GAICD
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We love delivering great solutions that meet the needs of our clients and customers, whilst also doing the right thing for our planet 🌍. Great…
We love delivering great solutions that meet the needs of our clients and customers, whilst also doing the right thing for our planet 🌍. Great…
Liked by Lisa Dowie, GAICD
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Today’s venue offered the perfect view of Melbourne’s CBD skyline as we hosted clients and partners at The Urban Developer Long Lunch. The…
Today’s venue offered the perfect view of Melbourne’s CBD skyline as we hosted clients and partners at The Urban Developer Long Lunch. The…
Liked by Lisa Dowie, GAICD
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A fantastic achievement but we’re only just getting started!
A fantastic achievement but we’re only just getting started!
Liked by Lisa Dowie, GAICD
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A fantastic day networking with industry peers at The Urban Developer Long Lunch. 🏙️ The event was a great opportunity to delve into the latest…
A fantastic day networking with industry peers at The Urban Developer Long Lunch. 🏙️ The event was a great opportunity to delve into the latest…
Liked by Lisa Dowie, GAICD
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Today’s venue offered the perfect view of Melbourne’s CBD skyline as we hosted clients and partners at The Urban Developer Long Lunch. The…
Today’s venue offered the perfect view of Melbourne’s CBD skyline as we hosted clients and partners at The Urban Developer Long Lunch. The…
Shared by Lisa Dowie, GAICD
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