About
Lisa Crosbie is a highly respected expert in Microsoft business applications, with a…
Courses by Lisa
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Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Apps1h 18m
Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Apps
By: Lisa Crosbie
Articles by Lisa
Contributions
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What is the best Customer Relationship Management (CRM) software to learn for career advancement?
Salesforce has been the market leader for a long time but there are a lot of career opportunities right now working with Microsoft Dynamics 365 which is rapidly growing and gaining market share. If you're interested in working more broadly across technologies, learning Dynamics 365 also gets you into creating low code apps and automations, working with Azure AI, Copilot, Microsoft 365 tools including Teams and Outlook, so you can have a huge variety of learning and growth opportunities.
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How can attending conferences help you build your CRM professional network?
Consider community-run conferences as well as the big commercial tech conferences. Community conferences are run by volunteers in a tech community, often the most enthusiastic and dedicated people working with that tech and great at networking, and the speakers are usually also community volunteers who love to talk about their topic with new people who show an interest. These conferences are smaller and more relaxed than formal conferences and are a great way to get involved with the technical community, make friends, improve your skills, and start a journey of sharing your knowledge with others.
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What are the most popular CRM certification programs?
If you want to be a certified consultant for CRM on the Microsoft platform, in addition to one of these exams (eg Sales Functional Consultant) you should also do the PL-200 Microsoft Power Platform Functional Consultant exam, which covers all the skills and capabilities of the full platform underneath- including configuration, security and automation. That will also skill you up to build custom low code apps on the platform.
Activity
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My list of new things to get into is getting longer - this looks amazing!
My list of new things to get into is getting longer - this looks amazing!
Shared by Lisa Crosbie
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Experimenting with what I can do with the new agentic capabilities in Copilot Studio, which have started rolling out in preview ahead of Ignite next…
Experimenting with what I can do with the new agentic capabilities in Copilot Studio, which have started rolling out in preview ahead of Ignite next…
Shared by Lisa Crosbie
Experience
Education
Licenses & Certifications
Volunteer Experience
Courses
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Achieve Global: Professional Selling Skills
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Horizon: Management Development Program
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Practical Facilitation Skills (Roffey Park, UK)
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Honors & Awards
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ARN Innovation Award - Technical Excellence
ARN
Personal Innovation recognises standout individuals who contribute to customer, company, and channel success through a transformative approach to management, channel, sales, technical and marketing positions.
Lisa wins this award for her technical expertise in Microsoft Power Platform and Dynamics 365, making her adept at creating and working with low-code to no-code apps, CRM, workflow automations, chatbots, dashboards and analytics. She is among just a handful of women in Australia to…Personal Innovation recognises standout individuals who contribute to customer, company, and channel success through a transformative approach to management, channel, sales, technical and marketing positions.
Lisa wins this award for her technical expertise in Microsoft Power Platform and Dynamics 365, making her adept at creating and working with low-code to no-code apps, CRM, workflow automations, chatbots, dashboards and analytics. She is among just a handful of women in Australia to have gained MVP status in Microsoft Business Applications. -
ARN Women in ICT Award - Technical
ARN
This award recognises excellence in the form of technical and engineering expertise, honouring deep domain knowledge in relation to technology products, solutions and services. This candidate has provided business value through specialised skills and competence, spanning technical, pre-sales and support roles.
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Microsoft Most Valuable Professional
Microsoft
Languages
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English
Native or bilingual proficiency
More activity by Lisa
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In April, I paid £355.68 for Microsoft Copilot 7 months in, was it worth it? (with updates) The 6 apps I've used Copilot with: 1. The Portal…
In April, I paid £355.68 for Microsoft Copilot 7 months in, was it worth it? (with updates) The 6 apps I've used Copilot with: 1. The Portal…
Liked by Lisa Crosbie
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