Heather McKoy (nee Dickinson)

Heather McKoy (nee Dickinson)

Greater Brisbane Area
838 followers 500+ connections

About

Over 20 years of experience in the Learning and Development industry. This includes a…

Articles by Heather

Activity

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Experience

  • Ipswich City Council Graphic

    Ipswich City Council

    Ipswich, Queensland, Australia

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    Ipswich, Queensland, Australia

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    Springfield Lakes, Queensland, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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Education

  • RMIT University Graphic

    RMIT University

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    Specialised in Leadership and evaluation.

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    Cert IV in Small Business Management

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    Masters of Education - Adult Education

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    Qualifications: Myers Briggs Type Indicator Accredited
    Completed: 2002
    DiSC qualified - 2006

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Licenses & Certifications

Publications

  • Customer Service Whiteboard Animation

    Heather Dickinson & Sandy Hughes - In 2 Act Training

    A quick, 2 minute white board animation created for a blended learning call centre project. The short presentation discusses the role and importance of customer service in a call centre.

    Other authors
    See publication
  • Social Learning in the Workplace

    Slide Share

    Social Learning in the workplace presentation at the Liquid Learning conference in Sydney. Specifcally focused on the culture that needs to be in place in an organisation for collaboration and social learning to flourish.

    Other authors
    • Suncorp
    See publication

Languages

  • English

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  • Dutch

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Organizations

  • ASTD

    Member

    - Present

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