Gillian Laging

#lowcodeforgovernment #playbookdownload Building secure, cost-effective citizen experiences with low-code application development (and process automation!) is critical for Queensland Government Departments looking to do more with less. Increased citizen expectations and increased cyber-threats reinforce the need to deliver these powerful customer experiences quickly. Download the Salesforce Low Code Playbook for Government and you'll discover our point of view on how to: ✅ Build responsive apps fast to solve any business problem ✅ Empower your teams to automate their own processes ✅ Create and manage a governance framework & build trust Leaning into a #lowcode #platform approach will increase efficiency, accelerate productivity, and realise cost savings across the program lifecycle. This in turn supports the public sector to create better experiences for your customers. https://lnkd.in/g__3qjq7

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Feeling stuck with an outdated IT system for your NDIS business? It’s time for an upgrade! Discover how the right IT solution can transform your operations and boost your team’s efficiency. 🚀 Choosing the right IT system can be tough, especially with so many options and new tech. We understand your concerns—outdated systems, unclear costs, and finding a solution that works for your whole team. That’s why DSC offers a FREE, simple three-step process for businesses with 100+ support workers. We help with requirements validation, gap analysis, and budget estimates. Our goal is to make sure your team finds the best IT system with ease. Ready to eliminate headaches and empower your team? 🌟 Learn more in our detailed guide. Read here: https://lnkd.in/gvnk-Ymu #DSCSoftware #dscsoftware #ndisready #agedcareaustralia #ndissupportcoordination #ndisserviceprovider #disabilitysupportworker #ndisplan #ndisapproved #ndisregisteredprovider #ndischanginglives #dayspringcare #ndisprovidersydney #supportworkersrock #ndisservices #ndisnsw #homecaresolutions

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🔍 Is Your Data Safe? Discover Why Backups Are Crucial for Every Business and School! A recent incident with UniSuper, a $125 billion Australian pension fund, underscores the critical need for robust backup strategies. Imagine losing access to your vital information for over a week—it's a wake-up call no organisation can afford to ignore. At Step Fwd IT, we delve into the UniSuper mishap and share invaluable insights on safeguarding your data. Learn why cloud services alone aren't enough, the pitfalls of over-relying on geographic redundancy, and how the 3-2-1 backup strategy can save the day. 👉 Read our latest blog post to ensure your business or school's data is secure and resilient. Your peace of mind starts with a solid backup plan. #DataProtection #BackupStrategy #DisasterRecovery #BusinessContinuity #TechInsights #StepFwdIT #YouUsTogether

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Drowning in forms? 😩 Feel like a “Chief Paper Shuffler” instead of an NDIS Provider? It’s time to take control! 💪 Our Process Mapping Workshop & Automation Package will: 👉 Sort out your messy workflows 👉 Cut down your admin time 👉 And show those forms who’s boss! Add our automation option, and let tech handle the boring stuff—no big tech spend required. 😉 Ready to break up with admin stress? Swipe through the carousel and let’s get started! ❤️ #NDIS #ProcessMapping #AdminChaos #StreamlineYourBusiness #NDISProviders

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Is your data ready to ensure the success of the implementation of your new system? As high as 70-80% of system implementations fail, and of this, it has been cited that as high as 30% of the data in the system once launched is incorrect. In the countless system implementations I have been part of, I always start with “how confident are you on the quality of the data going into the new system, and what is your data preparation plan?”. We are currently working with a client who is moving from outsourcing to insourcing various assets, and is looking for a system to manage the assets once insourced. The challenge they have is the data going into the system is manually constructed in Excel, and lacks governance to ensure it is correct, accurate and timely. If not addressed, this lack of data quality issues will hinder the system implementation, provide inaccurate reports and may also put the insourcing strategy at risk. Prior to any new system implementation, it is critical you ensure your data is secure and fit-for-purpose, and to ensure your processes are documented and optimised. Only then, will you be able to truly realise the envisioned ROI. In addition to data quality, it is also critical businesses understand what data is being captured, where the data is being held and how it is stored to ensure they are meeting regulatory requirements. Want help on your data transformation journey? Contact us at [email protected] or visit us at evolvere.au. #businesstransformation #datastrategy #systemimplementation

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I'll be leading a webinar on how to elevate your social media presence as part of the City of Sydney's Reboot series later this month. Having worked with celebrities, influencers and companies around the world, and in my experience as CEO of Digivizer, I know how to make an impact on social media. It's not all selfies and glamour – it’s a data-driven business that can grow small and big brands and drive incoming business leads at speed. In the webinar I'll set out to share my insights on: - How to craft content that resonates deeply with your audience - The power of data-driven insights to optimize your social strategy - Strategies to leverage trends and stay ahead of the curve in the digital game - Plus, you'll receive customized resources to propel your business growth. Register for the event here: https://lnkd.in/g2dbn8n8 #Reboot24 #Webinar #CityOfSydney #Disruptors

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🚨 A recent study found that 91% of Australian teens have a smartphone... yet many are unknowingly exposing their identity and location! We’re not just facing a tech issue here, it’s a literacy gap. Teens aren't fully grasping the privacy risks tied to location sharing and digital footprints. The "privacy paradox” is real, where individuals prioritise convenience over security, even when aware of the risks. Like climate change, it's not just down to the individual changing their habits but other somewhat "bigger" players in the game also contributing. Parents – are you guiding your kids on safe phone use? Schools and tech companies, where’s your role in fostering safer digital habits? The time for proactive education and collaboration is now. Let’s secure the future of our digitally connected youth! 🔐📱 #DigitalSafety #ParentingInTheDigitalAge #DigitalWellbeing #YoungLivesMatter #DigitalLiteracy https://lnkd.in/gNCkkZxp

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Did we catch you scrolling on LinkedIn to see what your fellow marketers are up to? Scroll no more. We’re curating 70 of Australia’s best DTC retention marketers to meet, network, and candidly discuss what YOU want to chat about. It's a chance to have a voice in a group setting, where you lead the conversation. Apply to attend Yotpo's first-ever Retention Uncensored, an unconference for hands-on marketers. More details on the landing page. https://lnkd.in/gBbzmjXW #RetentionUncensoredAU

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Did you know that 60% of targeted cyber-attacks in Australia hit SMBs but only 14% are prepared to defend themselves? Don’t assume your business is too small to be targeted. Implementing strong cyber security measures following the Australian recommended framework, the Essential 8, is important to protect what matters most. Our guide covers everything you need to know about the Essential 8. Check it out now and ensure your business has the right level of security 🔐 #FutureITServices #Essential8 #ASD #Cybersecurity #ITservices

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Complex Businesses, CRMs and the People Factor Off the Shelf CRMs Not the Solution for Complex Businesses OR NDIS Provider and its Complex Ecosystem Standard CRM Systems don’t cut it for knotty businesses. This is especially so for operationally complex businesses. For example, one of our clients is an NDIS provider. They don't fit the standard CRM bucket. Our clients have to deal with: Volunteers Trainers Participants/patients/clients Emergency contact points Financial people Family members. Pets Room availability Trainer availability First aid people co-ordination Volunteer management Message people And that’s just for starters. Believe me, there is a lot more than that. All of it had to be tracked so that accurate reports could be created. To maintain funding, quarterly reports were mandatory. Until we came to the rescue, they did all their reports manually. They realised that continuing with a labour-intensive reporting system was untenable. So, we developed a customer system perfectly aligned with their complex requirements. Once done, things were a lot easier: Instead of their team taking five days to create one of the monthly reports manually, we transformed it into two clicks to refresh the screen. This completely removed the need to install a high-end accounting system. So, to equip grants, they needed to have some of their team do five days of manual report creation for this one particular board room report they needed every month. Follow me for more actionable ideas and tips. P.S. How do you manage complexity in your business?

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Conducting a strategic opportunity audit for AI in aged care: It's about transforming challenges into opportunities. AI isn't just for tech experts; It's a tool that can revolutionize aged care. Harnessing AI's power starts with identifying repetitive tasks. AI can automate: • Routine data entry • Appointment scheduling • Medication reminders • Monitoring patient vitals AI enhances personal care by: → Analyzing data to tailor services → Using predictive analytics for health issues → Ensuring compliance with regulations → Optimizing staff allocation AI solutions must align with: • Organizational goals • Compliance standards • Long-term objectives The benefits of AI include: → Reduced workforce pressures → Improved personal care → Streamlined administrative tasks Implementing AI involves: 1. Identifying tasks for automation 2. Analyzing data for service improvement 3. Ensuring regulatory compliance 4. Allocating staff efficiently 5. Aligning AI with goals Expect costs and time frames to vary. Set a realistic start date. Ensure your team is ready. If not, reassess and try again. If yes, proceed with implementation. You now have a roadmap to harness AI. Good luck! Transform Challenges into Opportunities: Partner with Us for a Strategic Audit

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🔍 Is managing documents in your NDIS CRM causing more challenges than solutions? Introducing Microsoft SharePoint Integration—a game-changer for efficient document management. Here’s how this integration can elevate your operations: 📂 Centralized Document Storage: Keep all your critical files—client documents, staff certificates, incident reports, and progress notes—in one secure, easily accessible place. 🤝 Enhanced Collaboration: Foster better teamwork with seamless document sharing and real-time updates, making collaboration smoother and more effective. ⚙️ Streamlined Workflows: Automate notifications, manage tasks more efficiently, and ensure documents are always up-to-date with improved version control. 🔍 Comprehensive Search Functionality: Find what you need quickly and easily with advanced search options that save you time and reduce frustration. 📈 Ready to see how this can transform your document management? Discover the benefits and explore how our integration can revolutionize your workflow. Check out our blog for more details and book your demo today: https://lnkd.in/g3CA8VVY #ndiscrm #DSCSoftware #dscsoftware #ndisready #agedcareaustralia #ndissupportcoordination #ndisserviceprovider #disabilitysupportworker #ndisplan #ndisapproved #ndisregisteredprovider #ndischanginglives #dayspringcare #ndisprovidersydney #supportworkersrock #ndisservices #ndisnsw #homecaresolutions

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Curious about New Zealand’s migration trends? Explore the data yourself! Do you want to understand how NZ’s migration story is evolving through data? With MBIE’s Migration Data Explorer (MDE), you can access comprehensive up-to-date migration statistics at your fingertips. Whether you’re a policymaker, researcher or just someone interested in how migration is shaping the future of New Zealand, this interactive tool has what you need. The MDE offers: ·       A single interface that its easy to explore migration statistics. ·       A framework that goes beyond visa numbers, helping you analyse migration’s impact on population and the labour market. ·       Customisable views, allowing you to explore visa and application types and more, all updated with the latest information from Immigration New Zealand. Recently refreshed with September 2024 data, the MDE offers a unique opportunity to stay informed of migration trends. Check out the Migration Data Explorer today, and start uncovering insights that matter to you: https://lnkd.in/grPAZyyj. #Migrationdatadomain #MDE #ExcellentMahi Veronica Kletzkin, Peter Campion, Andrew Hoy

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Do you want to host a Webinar or Live Event but not sure where to begin? Kiwis have valuable insights to share, but distance and costs make in-person events challenging. Explore the benefits of Zoom Webinars, Microsoft Webinar, Town Hall Meetings, Breakout Rooms, and Event facilitation with Connect NZ. Discover the advantages of having separate back and front stages for Zoom events. Interested in learning more? Drop me a message.

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