Enrico Simonetti

Sugar Integrate for DealHub (https://dealhub.io) provided sellers with advanced quoting capabilities and a smooth CPQ (Configure Price Quote) experience, by guiding sales teams through an intuitive answer-based quoting engine. Syncing information between Sugar and DealHub guaranteed that the customer data was always up-to-date, and accurate sales information provides high-fidelity forecasts.

DealHub provided the ability to share the proposal information directly with the customer through… Show more

Sugar Integrate for DealHub (https://dealhub.io) provided sellers with advanced quoting capabilities and a smooth CPQ (Configure Price Quote) experience, by guiding sales teams through an intuitive answer-based quoting engine. Syncing information between Sugar and DealHub guaranteed that the customer data was always up-to-date, and accurate sales information provides high-fidelity forecasts.

DealHub provided the ability to share the proposal information directly with the customer through a virtual DealRoom, allowing the customers to close deals directly from within the DealRoom.

The demo video can be found here:
https://www.youtube.com/watch?v=xUGOW6yuB0Y Show less

As Sugar Integrate practice Strategic Technical Lead, the main duties were to setup and evolve all technical aspects of a successful software integration arm of the business. The business aim for Sugar Integrate was to minimise time to value for all customers of Sugar products and therefore increase customer base, retention and revenue, by providing the market with a portfolio of productised integrations between Sugar products and most mid-to-enterprise market software products.

Sugar Integrate for Marketo automated the lead-to-opportunity process, providing sales teams with visibility into a lead’s engagement history. Syncing information between Sugar and Marketo improved nurturing of relationships with customers and prospects and provided sales teams with higher quality leads and actionable insights for improved sales effectiveness.

Composer based Sugar command line tool that allowed Sugar developers and system administrators to complete specific actions on their Sugar instance. It completed a number of independent jobs including system analysis, system records cleanup and maintenance, repair of an unusable system etc.

The project is actively used by multiple teams within SugarCRM Inc.

Composer based project that simplified and templated the creation of Sugar installable modules, to make the overall process consistent, repeatable and easily "versionable"

SugarDockerized is the go-to approach for developing on Sugar, used by partners and customers across the globe. It allowed new developers to get started in minutes with a fully functioning Sugar development system. It didn't only provide a development environment for Sugar, but also provided a set of tools to help with the overall development process.

While being a personal project born out of necessity, it has been receiving traction by the whole Sugar ecosystem, with more than 70,000… Show more

SugarDockerized is the go-to approach for developing on Sugar, used by partners and customers across the globe. It allowed new developers to get started in minutes with a fully functioning Sugar development system. It didn't only provide a development environment for Sugar, but also provided a set of tools to help with the overall development process.

While being a personal project born out of necessity, it has been receiving traction by the whole Sugar ecosystem, with more than 70,000 docker pulls as of January 2021.

The project is currently in maintenance-mode. It works as-is and issues are fixed, but no additional features are actively developed Show less

Sugar's iPaaS vendor selection, through detailed vendor analysis and practical POCs executions.

The functionality was initially designed and developed as a standalone personal contribution in 2017 (https://github.com/esimonetti/BulkImport https://github.com/sugarcrmlabs/BulkImport).

The sync key based upsert api has been re-worked by the team and myself, and included as part of the core SugarCRM product as of release 10.2.

This additional set of APIs simplifies the approach of integrations, that are no longer needed to programmatically understand if a record mastered in… Show more

The functionality was initially designed and developed as a standalone personal contribution in 2017 (https://github.com/esimonetti/BulkImport https://github.com/sugarcrmlabs/BulkImport).

The sync key based upsert api has been re-worked by the team and myself, and included as part of the core SugarCRM product as of release 10.2.

This additional set of APIs simplifies the approach of integrations, that are no longer needed to programmatically understand if a record mastered in another system is present on Sugar or not, before acting on it. Show less

Reaerchitecture of the existing Customer Self-Service Portal to help deliver new functionality and an exceptionally extensible portal framework for the Sugar Serve product family.

Macquarie University (http://www.mq.edu.au) is one of the largest universities in Sydney, renowned for excellence in interdisciplinary research and teaching, a unique approach to learning, highly skilled graduates and first-class facilities.

Located in the heart of Australia’s largest high-technology precinct, Macquarie benefits from an environment of outstanding research and innovation, as well as learning and teaching opportunities with some of the world’s leading… Show more

Macquarie University (http://www.mq.edu.au) is one of the largest universities in Sydney, renowned for excellence in interdisciplinary research and teaching, a unique approach to learning, highly skilled graduates and first-class facilities.

Located in the heart of Australia’s largest high-technology precinct, Macquarie benefits from an environment of outstanding research and innovation, as well as learning and teaching opportunities with some of the world’s leading organisations.

Macquarie University wanted to improve its relationships with over 44,000 students, academic staff and commercial partners, as well as prospective students.
Implementing SugarCRM has enabled the university to build better stakeholder relationships and increase their focus on student experience and retention in a highly competitive education sector.

InsightfulCRM used SugarCRM’s commercial open-source model to tailor a solution for Macquarie University that meets the organisation’s unique needs, and provides a competitive point of advantage. Building on a proven track record in developing CRM strategies for complex commercial environments offered confidence to the University as it considered outsourcing a project of this scale. Show less