Doris Marr

Ready to take your business to the next level? 🚀 Our latest blog dives into the game-changing benefits of partnering with strategic IT consulting services. Discover how expert guidance can transform your business strategy, drive innovation, and unlock your company’s full potential. Don’t miss out—click the link to read more and start your journey to success today! https://lnkd.in/g9hbSyFP #ITConsulting #AucklandTech #BusinessGrowth #StrategicSolutions #Innovation #NewZealand

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A complicated manual bookings system was wasting valuable time and creating frustration for the team at Latrobe Council. Adopting a Datascape platform has helped streamline services and reduce admin, enabling the team to better manage bookings and serve the community. Read how the upgrade has lowered request handling time from three-quarters of an hour to just two minutes: https://lnkd.in/g-AuUn6t #LatrobeCouncil #LocalCouncil #LocalGovernment #Datascape

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You heard it right: Microsoft announced that starting December 1st, flexible billing options will be available for Microsoft 365 Copilot, making it even easier for organisations to get started. Why is this a big deal? ➡️Budget Flexibility: Spread out costs with monthly billing, making budget management easier. ➡️Accessibility for Smaller Teams: Lower entry barriers for startups and small businesses. ➡️Adaptive Scaling: Easily adjust subscriptions to match team sizes and project needs. Contact us today to discuss how you can start your AI journey with Microsoft 365 Copilot! https://hubs.la/Q02Y82tB0

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“This is going to be a necessary change for CIOs and IT decision makers to plan for, as we’re seeing one of the most significant leaps forward between OS versions ever." – Mike Fuller, Managing Director Australia. As one of only 21 Microsoft Strategic Refresh Initiative partners globally, Datacom is helping local businesses upgrade their systems and hardware ahead of next year’s end-of-support date for Windows 10. While Windows 11 comes with significant improvement to performance and security, along with enhanced AI capabilities, the transition will demand substantial hardware upgrades and software changes. https://lnkd.in/gny996-f #Microsoft #Windows11 #Win11 #Win10 #SRIPartner #AI #GenAI

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Microsoft announce that there will be price increases to the Dynamics range of products from 1 October, 2024 affecting both cloud versions and their on-premises equivalents. The increases range from 10.53% for the CRM Enterprise licences ($105 from $95) to 16.67% for the ERP Enterprise licences ($210 from $180), with an increase of $15 for all tiers for Microsoft Relationship Sales licences. Pricing for Dynamics 365 Business Central remains unchanged. The increases apply globally for all new customers, and for existing customers on their next renewal after 1 October, 2024. You can find the full table of changes here: https://bit.ly/4cWIoP8, and the announcement article here: https://bit.ly/4cUruRp.

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“If organisations get their platforms and cloud strategy right, the foundation is there for every aspect of their business.” – Mike Walls, Datacom cloud director. Our latest cloud report reveals that investment in IT platforms remains a priority for Kiwi businesses for the second year. With growth, budgets and risk management as top strategic priorities, businesses are focused on modernising existing technology and improving their security and risk profiles. Read more about the findings from our fifth annual Cloud Report: https://lnkd.in/g-YzySeu #CloudReport #DatacomCloudReport #Research #Download #LookBeyondToday #Cloud

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💻 Best Practices for Managing End User Computing Devices 💻 Managing end user computing devices effectively is crucial for maintaining security, efficiency, and productivity in any organization. At Southern Cross Computer Systems, we offer comprehensive strategies to help you manage these devices with ease and confidence. Our best practices include regular software updates, robust endpoint security, efficient device management policies, and user training. Implementing these practices ensures that your computing environment remains secure and optimized. Is your organization following the best practices for managing end user computing devices? 🔗 Learn more about how Southern Cross Computer Systems can help you manage your end user devices: https://hubs.ly/Q02JGGT20 👈 #EndUserComputing #DeviceManagement #CyberSecurity #SCCS #ITSolutions #DigitalSecurity

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Did you tune into our Get Copilot Ready Webinar? If you missed this valuable session, don’t stress! You can watch it back now at the link below👇 Our Head of Revenue & Copilot connoisseur, Glen Retallack, takes you through how Copilot for Microsoft 365 can transform your business, as well as everything you need to do to ensure you’re ready to adopt and implement this innovative AI tool in the workplace. 💫 During this session, we cover: ✅ An Introduction to AI ✅ Copilot for Microsoft 365 – Your Copilot at work ✅ How to get your organisation ready for Copilot ✅ Pricing and getting started ✅ Next steps you can take Ready to get started? Watch the webinar and be sure to get in touch with any questions! https://lnkd.in/gbdiycCQ 🦊 #evernimble #wegetIT #msp #mssp #managedserviceprovider #itsupport #itsupportperth #itsupportmelbourne #itsupportuk #cybersecurity #cybersecurityperth #cybersecuritymelbourne #cybersecurityuk #microsoft365copilot #copilot #getcopilotready

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Have You Been Informed About Oracle's New Java Licensing Changes? Many businesses in South Australia are facing increased costs and complexities due to Oracle's recent changes to Java licensing. If you're still using Oracle Java, it's crucial to understand how these changes could impact your IT budget and operations.   At Duco, we recognise these challenges and have partnered with Azul to offer a cost-effective and high-performance alternative to Oracle Java. Azul provides clear, predictable pricing without hidden fees, seamless compatibility with your existing Java applications, and robust support to keep your systems running smoothly.   Read our latest blog to learn more about the implications of Oracle's new Java licensing and how Azul can save your business up to 70% on Java costs. Discover the success story of the University of Sydney and how they achieved significant cost savings and improved performance by switching to Azul.   Stay ahead of the curve and protect your business from rising Java costs with Azul and Duco. Read more https://lnkd.in/g62zU6jS   #Java #Oracle #Azul #ITsolutions #JavaLicensing #CostSavings #AdelaideBusiness #Duco

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Curious about the cloud complexities of Australian organisations? CRN’s inaugural Cloud Covered report delves deep into the hybrid cloud landscape. "Two decades of haphazard purchasing of SaaS and public cloud services has left many Australian organisations neither fully in nor fully out of the cloud." Explore insights from IT executives like Richard Wiltshire and Greg Wratt, navigating the nuances of hybrid environments for optimal cost and performance. Discover modernisation priorities, migration challenges, and industry perspectives from leaders like Paul Keen and Tomas Varsavsky. Read the report now! https://lnkd.in/g4sGsUmh Sponsored by Interactive and Rubrik #HybridCloud #CloudCovered

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As featured in TechDay Australia's IT Brief, ADAPT's latest CIO Edge survey reveals the financial strain on Australian CIOs as they balance modernisation with tight IT budgets. With 64% lacking resources to execute digital strategies, cost optimisation is now the top priority. Vendor consolidation and investment in data infrastructure are critical to navigating this challenging landscape. Insights shared by CEO Jim Berry empower CIOs to drive change and unlock high-value activities despite budget constraints. #CIOEdge #TechModernisation #ADAPTInsights #ADAPTResearch Read the full article: https://lnkd.in/g2B4JgyF

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🚀 Transforming IT Services: A Journey of Automation and Efficiency with a ITSM Platform Implementation 💼💡with Oz Click IT Solutions Australia In today’s fast-paced tech environment, streamlining IT services is key to maintaining operational excellence. we are excited to share insights from a major project we successfully executed: the implementation of an IT Service Management (ITSM) platform—an investment aimed at automating IT processes and enhancing service delivery across an organization. Here’s a glimpse into the project: 🎯 Objective: Our goal was to deploy a robust ITSM platform (think ServiceNow or Jira ) to automate and improve IT service management, including incident, problem, change, and asset management across the organization. 👥 User Base: This solution impacted our customers with 100 - 3,000 staff members and involved 30 - 100+ IT support personnel, managing incidents, requests, and changes. It also included external users, like vendors, who accessed the ticketing and support systems. 📅 Timeline: The project spanned 10-15 months from planning to post-deployment support: Planning & Scoping: 2-3 months Customization & Integration: 4-6 months Testing & QA: 1-2 months Deployment & Training: 2-3 months Post-Deployment & Hyper-care: 1-3 months 🏗️ Key Components: Licensing: Securing per-user/per-incident licenses Customization: Tailoring workflows, dashboards, and reporting Integration: Connecting to existing tools (Active Directory, AVS, HR systems) Training & Support: Comprehensive end-user training and vendor support post-launch 📊 KPIs Achieved: Incident resolution time reduced by 20-30% Increase in First-Contact Resolution (FCR) Improved Customer Satisfaction through faster, transparent service Boosted Service Desk Efficiency for handling more requests per IT staff member ⚠️ Challenges: Navigating change management, ensuring seamless system integration, and migrating legacy data were key risks that we successfully mitigated through collaboration and strong communication. 🌟 Key to Success: The project’s success relied on cross-functional collaboration, robust post-launch support, and a clear change management strategy, ultimately creating a more efficient, automated, and transparent IT service landscape for the organization. This project redefined how we approached IT service delivery—proving that with the right strategy, tools, and team, you can drive remarkable improvements in operational efficiency and customer satisfaction. Let’s continue building a smarter IT future! 🌐 #ITSM Solutions #DigitalTransformation #Automation #ServiceExcellence #ProjectManagement

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🚀 Inde Technology's Journey as a Trusted IT Partner Our recent story in Stuff discusses why Inde is a trusted IT partner during these uncertain times. As an employee-owned company, our mission has always been to empower businesses through innovative and reliable technology solutions. The article highlights our continued growth and success, from revolutionising HR processes for Landpower to enhancing remote desktop access for the New Zealand Defence Force, a project that earned us the Minister of Defence Award of Excellence. It’s a testament to the dedication and expertise of our incredible team. At Inde, we’re committed to continuing our journey of innovation and providing long-term value for our clients. We’re excited to keep delivering the best-in-class solutions that help businesses thrive, no matter the challenges ahead. Check out the full article on Stuff to learn more about our story and our vision for the future: https://lnkd.in/g4TksQsf #EnterpriseITServices #Innovation #TechLeadership #CustomerSuccess #EmployeeOwned #TrustedPartner

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Discover the power of partnership in IT modernisation efforts, where shared knowledge and insights lead to innovative solutions and growth: https://lnkd.in/gRbdsFiq #Partnership #ITModernisation #BusinessGrowth

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Is it time to think about 9Yards solution architecture as a service? https://lnkd.in/gWtsrYbR . Jobs and Skills Australia has identified Data and technology as a key theme with 10 emerging roles facing shortages. https://lnkd.in/gj3bNexC  . Emerging roles are the ones that have appeared in Australian job market data for the first time in recent years or are growing quickly from a small base. Right at the top of the list? Solution architects and cloud developers.  . For mid-sized companies in particular, solution architecture as a service can be a cost-effective, flexible and low-risk approach to ramping up your digital transformation solution design. #solutionarchitecture #digitaltransformation Shane Jones Shannon Slater Phil Yeardley

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