Userback

🚀 Introducing Auto-Reply: Keep Users in the Loop Effortlessly! Keeping users informed when their feedback is resolved is crucial for building trust, but sending updates one by one can quickly drain your team’s time and energy. That’s why we’re excited to introduce Auto-Reply, a new feature that simplifies this process. With Auto-Reply, you can: ✅ Automatically send personalized messages when feedback is resolved. ✅ Save time while maintaining clear communication. ✅ Enhance the user experience by keeping everyone in the loop. Say goodbye to manual follow-ups and hello to effortless feedback management. ✨ Try it out! https://lnkd.in/gVnPTCBq #FeedbackManagement #CustomerSuccess #ProductUpdates

🤔 What are the best product management tools for your workflow? As a product manager, you wear many hats—prioritizing features, managing roadmaps, collaborating with teams, and gathering feedback. But let’s face it, balancing it all can feel overwhelming without the right tools. That’s why we’ve rounded up the ultimate list of product management tools to streamline your workflow and help you build better products faster. From roadmapping and backlog management to user feedback and analytics, this guide covers tools to supercharge every part of your product management process. Check it out here: 👉 https://lnkd.in/gUuj9S9Q #ProductManagement #SaaS #UserFeedback

📣 Attention Customer Support Teams! 📣 Looking to streamline support, track issues faster, and boost customer satisfaction? Userback is here to help! 🙌 With Userback, support teams can effortlessly capture visual feedback from users, making it easier to understand and resolve issues. 💬✨ By using Userback's session replays, screenshots, and organized feedback workflows, your team gains full context into every customer concern, speeding up resolution times and cutting down on back-and-forth emails. 📷 Equip your support team with a tool that brings clarity, efficiency, and a personal touch to every interaction. Let’s turn customer feedback into better experiences together with Userback! 💪 #Userback #Feedback #CustomerSupport

📣 Attention Customer Support Teams! 📣 Looking to streamline support, track issues faster, and boost customer satisfaction? Userback is here to help! 🙌 With Userback, support teams can effortlessly capture visual feedback from users, making it easier to understand and resolve issues. 💬✨ By using Userback's session replays, screenshots, and organized feedback workflows, your team gains full context into every customer concern, speeding up resolution times and cutting down on back-and-forth emails. 📷 Equip your support team with a tool that brings clarity, efficiency, and a personal touch to every interaction. Let’s turn customer feedback into better experiences together with Userback! 💪 #Userback #Feedback #CustomerSupport

🚀 New Feature: Feedback Due Dates! 🗓️ We’re excited to introduce Feedback Due Dates in Userback, helping you stay organized and on top of feedback like never before! Here’s how it works: ✅ Set due dates for individual feedback and ensure it is addressed on time. ✅ Automatically assign due dates based on feedback type like bugs and ideas. ✅ Receive notifications for overdue feedback and never miss a deadline again. Turn feedback into actionable tasks and stay ahead of your projects with Userback! 💪 See what else is new 👉 https://lnkd.in/gs9AsQTw

🚀 Introducing the new Userback Inbox! Managing feedback across multiple projects just got a major upgrade! 🎉 With the new Inbox feature, you can: ✅ Centralize feedback and comments from all your projects in one place ✅ Focus on unread feedback and easily track what’s new ✅ Snooze items to follow up later at your own pace ✅ Customize notifications to streamline your workflow No more jumping between projects or getting lost in email notifications. The Inbox is your one-stop solution to stay on top of feedback and act on it faster.💪 Ready to give it a try? Head over to Userback and check it out! https://lnkd.in/gmuyY2CM

Session replays are a powerful tool for understanding user behavior and identifying pain points in your product. However, finding the most relevant sessions and keeping them organized can be verrrrry time-consuming.😒 That’s why we’re excited to introduce two game-changing features to enhance your session replay analysis: Tags and Event-Based Filtering!🚀 ✅Tag sessions with #Bugs and #UI issues to quickly re-visit them later ✅Easily find sessions with #Feedback and #RageClicks ✅Prioritize your time on the #Sessions you care about most Learn more about these new features and see what else is new by visiting Userback's changelog.👀👇 https://lnkd.in/gDcWyjig

🤔What’s the Toughest Challenge You Face as a Product Manager? Product managers wear many hats and tackle numerous challenges, but which ones are the toughest? We explored this in our blog post on the Top 6 Product Management Challenges and how to turn them into opportunities. 📈 👉 Curious to know what made the list? Check out the full post here: https://lnkd.in/eNpw2A-3

🚀 Single Sign-On (SSO) is now available with Userback! 🔒 We’re thrilled to announce the launch of SSO, making it easier and more secure for your team to access Userback. With SSO, you can say goodbye to multiple usernames and passwords, reduce the risk of security breaches, and streamline your login process. Available for customers on our Premium plan, integrating SSO with your identity provider ensures that only authorized users can access your Userback account. Ready to enhance your account security? Contact our team to get started today! https://lnkd.in/gZqsww4x #Userback #ProductUpdate #SSO #Security

We're thrilled to introduce our new and improved UI, designed to make your experience smoother, faster, and more intuitive. 🎉 We've listened to your feedback and made significant enhancements, including: ✨ Simplified Navigation: Easily access all your favorite features with a more organized and intuitive layout. ⚡ Faster Performance: Experience quicker load times and a snappier interface that keeps you productive. 🌟 Modern Look & Feel: A refreshed design that’s not only visually appealing but also enhances usability. At Userback, we believe that great products are built with great feedback. This UI overhaul is just one of the ways we're continuously improving to meet your needs. We can’t wait for you to try it out! 💬 Check out all the details here and let us know what you think. https://lnkd.in/gus8aY-C