Sinch MessageMedia

📲 Where #SMS delivers across your business Once SMS is integrated into your platforms, it’s a game-changer for customer engagement and operational efficiency. Here’s how SMS transforms key business areas: 🚚 Delivery Tracking – Keep customers updated with real-time tracking 📆 Appointment Reminders – Reduce no-shows with automated reminders 🛒 Click & Collect – Notify customers when their order is ready 📢 Emergency Alerts – Broadcast critical updates instantly 📈 Marketing Campaigns – Drive engagement with targeted SMS campaigns 💬 Two-Way Support – Enhance customer service with conversational messaging 💳 Billing Reminders – Get timely payments with SMS bill alerts. Ready to integrate SMS and see the impact?

📲 How IdeaTek boosted engagement with #SMS for #Zoho CRM! IdeaTek, on a mission to bring broadband to rural Kansas, needed a reliable way to reach underserved customers. The Challenge: Reaching rural areas and enhancing customer support The Solution: With Sinch MessageMedia’s SMS for Zoho CRM, IdeaTek now reaches 89 Kansas cities, streamlined support, and improved engagement Service Delivery Manager Aysha Fercha-Anderson says it best: “Sinch MessageMedia helped us interact directly with customers, ensuring timely updates and a smoother experience.” Ready to see how SMS can transform your customer outreach? Head over to https://lnkd.in/gUb8MaiY

🎉 What a fantastic start to the ActiveCampaign Partner Event series! We were thrilled to join forces with ActiveCampaign to host our first event in Melbourne. 📌 Here’s what made the event special: ✨ A refresher on the ActiveCampaign Partner Program ✨ Insights into who we are at Sinch MessageMedia and how we empower businesses ✨ An overview of our ActiveCampaign integration ✨ Showcasing the potential of RCS ✨ Engaging Partner Panel discussions This was all about strengthening our relationships and building value with ActiveCampaign Partners. A huge thank you to everyone who attended, and to our amazing partners. Next up? Sydney in early 2025!

📈 Want to boost customer engagement and drive sales? You got it! Take advantage of workflows in Sinch #SMS for #HubSpot. By combining inbound tactics with marketing automation, you’ll build customer relationships that stick. But where should you focus? Start with what your customers want: 1️⃣ 65% of consumers check messages more than six times a day 2️⃣ 35% prefer text messages from businesses 3️⃣ 32% choose email Discover how to deliver the right message at the right time, every time! 📲 Head to https://hubs.ly/Q02WwZT80 #CustomerEngagement #CustomerCommunication

📲 Shift Group needed a better way to connect with athletes and veterans transitioning to new careers. Their solution? Sinch MessageMedia’s #SMS integration with #HubSpot, transforming communication and candidate engagement. With SMS, Shift Group achieved:  1️⃣ Real-time conversations, keeping candidates engaged and informed.  2️⃣ Efficient two-way communication directly from HubSpot.  3️⃣ Valuable feedback that helps improve their services. Austin Plevy, Shift Group’s Director of Marketing, shares: "We’ve had huge success with texting. Our audience is going through a busy period in their life. But when we send them a text, we see interactions go way up." Curious how SMS can transform your engagement strategy? Read the full story here: https://lnkd.in/gBXcZV-j

📬 Favorite power couple for customer comms: #SMS and #email. Not surprising—but why? Our latest survey reveals three big reasons why these channels are consumers' top picks for connecting with brands: 1️⃣ Familiarity – SMS and email feel natural and expected, building trust with consumers. 2️⃣ Convenience – Quick, useful updates like delivery alerts or personalized promos make life easier. 3️⃣ Timeliness – SMS reaches 98% of consumers instantly, with most texts read in minutes—perfect for fast engagement. Discover the full benefits of SMS and email in our new report ➡️https://hubs.ly/Q02WxgCb0

📲 SMS + Your Business = Customer engagement simplified In a world full of digital noise, SMS breaks through to reach customers on a personal level. Why? Because it’s fast, efficient, and personal – and in today’s market, that’s essential. With 52% of consumers willing to switch brands for a more tailored experience, SMS isn’t just nice to have – it’s a must. From marketing messages to automated reminders, here’s how SMS can help you: 🔹 Cut through the clutter with personalized messages 🔹 Reduce no-shows with appointment reminders 🔹 Seamlessly integrate with Zoho CRM workflows Elevate your customer engagement strategy with SMS—because standing out has never been easier. 💬 https://hubs.ly/Q02WwQcw0 #Zoho #SMS #Automation

🔨 Building customer journeys with SMS: How TheRTAStore.com keeps DIYers and contractors engaged with Sinch MessageMedia! The RTA Store, a leader in ready-to-assemble cabinetry, is all about guiding customers through a seamless journey—from design to installation. But managing this journey is no small task, especially when it involves multiple touchpoints across email, phone, and text. 🛑 Challenge: Navigate complex customer interactions and ensure everyone stays informed. ✅ Solution: Integrate Sinch MessageMedia with Zoho CRM to streamline automated, timely messaging. 💙 Results: Faster follow-ups, more engaged leads, and a better customer experience. Here’s what Michela Bracich, Marketing Operations and Zoho CRM Manager at The RTA Store, says: “Text is a really good way for us to reach out and get an update. Not everyone is into email or phone calls—it’s about meeting customers where they are.” Discover how SMS powers The RTA Store’s communication strategy and enhances customer satisfaction ➡️ https://lnkd.in/gt4ShJ5g #SMS #CustomerCommunication #Zoho

Want a winning SMS campaign? It all comes down to three words: anticipated, personal, relevant. Here’s how to make it work: 1️⃣ Set clear expectations so your audience knows what to expect. 2️⃣ Use conversational copy to keep it personal and engaging. 3️⃣ Segment your audience to deliver messages that hit home. Like any relationship, you want your audience looking forward to hearing from you—without overwhelming them. Want to learn more? Head over to https://lnkd.in/g6XSc2kY

It’s time to get conversational with your customers. 💬 The secret to building lasting relationships is out – no more talking at them; it’s time to engage. Whether you're just getting started or looking to enhance your strategy, conversational messaging is the key to deeper connections and stronger loyalty. Make your customers feel seen and valued, and use these insights to understand them better. Head over to https://lnkd.in/g-qRVi-n to learn more. #ConversationalMessaging #CustomerEngagement #CustomerExperience