OUT IN THE CLOUDS

OUT IN THE CLOUDS

IT Services and IT Consulting

South Melbourne, Victoria 761 followers

Salesforce Partner / Marketing Cloud

About us

Located in Melbourne, Australia, Out In The Clouds is a Digital & Technology agency dedicated to preparing businesses for their customers now and in the future. Salesforce & Marketing Automation: As a Salesforce Registered Partner, we help you automate, personalise, and optimise your customer interactions. We specialise in Salesforce CRM (Sales Cloud & Service Cloud), Marketing Cloud, and essential integrations. Personalisation & AI: Leveraging Salesforce's AI and personalisation tools, we deliver tailored customer experiences and deep insights, enabling you to connect with your customers on a new level. Our people-first approach helps you welcome, onboard, and retain your ideal customers, achieving your most ambitious business goals. 150+ Successful Projects 6-year Salesforce Partnership 5 Star Google Review As a growing business, we understand the importance of committing to sustainability, inclusion, and diversity. Looking ahead to 2025, we continue to work on achievable actions, striving to educate and inspire our people, partners, and customers to take action as well. Our commitment in this space continues to grow as we aim to make a positive impact together.

Website
https://outintheclouds.com
Industry
IT Services and IT Consulting
Company size
11-50 employees
Headquarters
South Melbourne, Victoria
Type
Privately Held
Founded
2016
Specialties
Business Improvement, Consultancy, Salesforce, Websites, Integration, Marketing automation, CRM management, and Data management

Locations

  • Primary

    Level 5, 111 Cecil St

    South Melbourne, Victoria 3205, AU

    Get directions

Employees at OUT IN THE CLOUDS

Updates

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    761 followers

    Data is your best mate when it comes to marketing strategy. Salesforce Dashboards offer a visual feast of key metrics and performance indicators, helping you make decisions that are backed by real-time insights. Whether tracking trends or measuring campaign effectiveness, these dashboards are the ultimate game-changer. Optimise, engage, and grow—that’s the power of data! 📊🚀 #SalesforceDashboards #DataDriven #OptimiseYourMarketing

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    761 followers

    Business owners and marketing managers, take note! User-generated content isn't just engaging; it's a trust-builder. Encourage customers to share their experiences and feature them on your social channels. Behind-the-scenes content gives your brand a human touch, creating a connection that fosters loyalty. For CRM operators, consider using interactive content to gather customer insights directly. Whether it's polls or Q&A sessions, it's an opportunity to learn what your audience values and tailor your CRM strategies accordingly. Authenticity drives engagement and builds community. 🏗️ #CustomerEngagement #BrandLoyalty

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    761 followers

    Five Lessons for Business Success in 2024 📈 \📹 Embrace Technology: Automation tools like Salesforce's Marketing Cloud and HubSpot can streamline workflows, from lead generation to customer follow-up. CRM operators can benefit from integrating AI to enhance data analysis and customer insights. This not only improves efficiency but also provides a competitive edge. ✔️ Focus on Customer Experience: Use CRM data to personalise customer journeys. Marketing managers can leverage customer insights to tailor campaigns, creating a seamless experience from the first touchpoint to post-purchase support. 👉 Prioritise Flexibility: Business owners should adopt agile practices to quickly adapt to market shifts. For CRM operators, this means being prepared to pivot strategies based on real-time customer feedback and engagement metrics. 👯♂️ Invest in Employee Development: Encourage team members to upskill in areas like digital marketing, data analytics, and customer relationship management. This investment translates into a more capable team and better customer experiences. 🌏 Emphasise Sustainability: Align your business practices with sustainability goals. Not only is this important for customer perception, but it's also a way to reduce costs and improve efficiency. By integrating these lessons into your business strategy, you'll be well-equipped to navigate the challenges and opportunities of 2024. 🌟 #BusinessGrowth #Adaptability #CustomerExperience

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    761 followers

    It's time to get organised with a content calendar! Think of it as your trusty sidekick, mapping out your themes, promotions, and events weeks (or even months!) ahead of time. No more last-minute scrambling for ideas. With a content calendar, you’ll stay consistent with your posting schedule, leading to more engagement and a happier audience. So don’t keep your content a secret—get planning and watch the magic happen! ✨ #ContentPlanning #ContentCalendar

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    761 followers

    Let’s make some noise! Don't underestimate the power of audio in your social content. Podcasts, music, and sound effects can add that extra layer of engagement and emotion. Whether it’s a podcast snippet, a catchy tune, or a sound bite in your stories, audio can elevate your posts. Even in live streams, a little background sound can enhance the experience. So go ahead, experiment, and think outside the box with audio—your audience will love the added dimension! 🎧 #SocialContent #AudioMagic

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    761 followers

    "Salesforce has given us a lot of confidence and structure. We now have world-class capability, and the excitement around what we can do helps us attract and retain top talent. Competing with the Big 4 banks for quality talent means our workplace needs to be exciting, and Salesforce has made that possible." - Jamie Holroyd, Managing Director WATCH CUSTOMER SUCCESS STORY HERE ▶︎▶︎▶︎ https://bit.ly/3AIF7ok

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    761 followers

    What does Customer Success look like with OITC and Stratosfear? It’s all about collaboration and elevating processes to the next level. By implementing Salesforce Experience Cloud, OITC helped Stratosfear build better structure and measurability. The result? Streamlined manual tasks and newfound energy and focus for the team. Want the full scoop? Check out the story here ▶︎ https://bit.ly/3AIF7ok

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    761 followers

    Stratosfear had big plans to scale their business, and they knew that streamlining internal and client communication was the way forward. They set their sights on a few key goals: boosting communication efficiency with clients, implementing structured processes for greater accountability, scaling operations seamlessly, and enhancing overall efficiency and measurability. Curious about how they made it all happen? Watch their success story unfold here ▶︎ https://bit.ly/3AIF7ok

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