We’re thrilled to share this glowing endorsement from Charles Hartley, Consulting Principal at Keypoint Law and former Executive Director, Legal Services at the Office of the Health Ombudsman. Charles commends Clarity in Care: Open Disclosure Workshop for its thoughtfully structured approach, precise alignment with national standards and practical use of relatable case studies. He highlights how the workshop empowers participants to engage meaningfully with patients and their support persons while navigating critical stages of open disclosure with legal and ethical confidence. If you're committed to enhancing open disclosure practices, this workshop is an invaluable resource. Discover more here: https://lnkd.in/gQeEakTF
Insync
Research Services
Melbourne, Vic 2,221 followers
Leaders in experience management, research and consulting. We inspire success.
About us
We’re leaders in integrated experience management, research and consulting. Our purpose is to inspire success and that’s what we’ve done for over 1,000 organisations in over 50 industries. We help organisations measure and improve employee and customer experience, and organisational capability with our decades of industry experience, suite of evidence-based frameworks and tools, and our foundation in psychology, research and business consulting. Website: insync.com.au Phone: Melbourne +61 3 9909 9209 | Sydney +61 2 8081 2000 | Gold Coast +61 7 5560 7400
- Website
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https://insync.com.au
External link for Insync
- Industry
- Research Services
- Company size
- 51-200 employees
- Headquarters
- Melbourne, Vic
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Employee engagement surveys, 360 feedback, Customer surveys, focus groups & consulting, Vision, mission and values consulting; safety culture;gender diversity, Board surveys & consulting, Custom surveys & consulting, Employee exit interviews & entry surveys, deliberative engagement, and community engagement
Locations
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Primary
Level 27, 367 Collins St
Melbourne, Vic 3000, AU
Employees at Insync
Updates
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We’re thrilled to share that our specialist governance division, Board Surveys, has partnered with Institute of Community Directors Australia (ICDA) to launch an Entry Level Board Survey designed specifically for small organisations. Access world-class benchmarking insights and practical tools to strengthen your board’s effectiveness—all at an accessible price. Ideal for sporting clubs, associations, not-for-profits and more. Find out more on their website!
Board Surveys is joining forces with the Institute of Community Directors Australia (ICDA) to launch an affordable new tool to help NFPs benchmark their governance. Learn More 👉 https://lnkd.in/grqh3b8x Try a FREE Board Effective Survey 👉 https://lnkd.in/g3PYcPTC #boardsurveys #boardgovernance #boardeffectiveness #notforprofitgovernance #nfp #governance
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With 61% of legal professionals now embracing hybrid work, law firms are facing new opportunities and challenges. While hybrid work offers flexibility, it also raises concerns around maintaining firm culture, supporting employee well-being and ensuring effective client interactions. At Insync, we partner with Australian law firms to navigate these complexities, focusing on building strong, engaged teams and effective client relationships in a hybrid model. From enhancing firm culture to boosting employee engagement, our solutions are designed to help legal teams thrive. Curious to learn more? 👉 Read the article here: https://lnkd.in/gNPvPP-P
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Open disclosure is an essential practice in aged care, focused on transparent and honest communication between care providers, residents and their families. As aged care continues to evolve, understanding open disclosure becomes crucial for maintaining high standards of care and trust. In our latest article, we explore: - What open disclosure means in aged care – the process of acknowledging and discussing incidents that impact resident care. - The importance of open disclosure training – equipping staff with the skills to handle sensitive conversations with empathy, transparency, and professionalism. - The Australian Open Disclosure Framework – guiding principles for fostering a culture of openness and accountability. At Insync, we’re here to support aged care providers with our Clarity in Care: Open Disclosure Workshop. This interactive workshop equips teams with the knowledge and tools to navigate complex conversations, manage adverse events and build trust with residents and families. Read more here: https://lnkd.in/gQZyyKm2 #opendisclosure #insync #agedcare
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As a healthcare professional, handling open disclosure conversations following an adverse event is never easy. It takes compassion, honesty and a commitment to supporting patients and families when they need it most. But how can you ensure these conversations are as effective and empathetic as possible? In our latest article we delve into key strategies for navigating these crucial discussions. From preparing thoroughly, choosing the right environment and expressing genuine empathy. This guide is designed to support healthcare professionals in maintaining trust and compassion. 📖 Discover best practices for effective open disclosure and learn about Insync’s Clarity in Care: Open Disclosure Workshop to further develop your skills. 👉 Read the full article here: https://lnkd.in/gXzR-SAz #Healthcare #OpenDisclosure #PatientExperience #ClarityInCare #HealthcareTraining #Insync
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Why do we help provide First Nations youth cultural leadership programs? More than one third of First Nations youth do not finish Year 12 and make up more than half of young people in youth detention. At Insync, we are a business for purpose. Together, our collective impact is tangibly transforming lives. #propurpose #purposepledge #propurposepartner #businessforpurpose #profitforpurpose #purposedrivenbusiness #bethechange #bettertogether #propurposebusiness #collectiveimpact #transforminglives #businessforgood #charitableimpact #wearepropurpose @worldvisionaus @propurpose_
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Transparency and trust are at the heart of healthcare. When something goes wrong, how do we ensure that patients and their families feel heard, respected and supported? In our latest article, we dive into open disclosure—a formal process that involves acknowledging adverse events, explaining what happened and taking responsibility. This practice is vital for fostering accountability and trust, as well as helping healthcare providers continuously improve. 👉 Read the full article and learn how open disclosure can enhance transparency and strengthen patient relationships: https://lnkd.in/gzGaxusa Plus, don’t miss our Clarity in Care: Open Disclosure Workshop—your opportunity to empower your healthcare team with the skills to navigate these complex conversations. Head to our website to find out more! https://lnkd.in/gQeEakTF #OpenDisclosure #HealthcareTransparency #PatientCare #ClarityInCare #HealthcareLeadership
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Insync reposted this
What a bunch of cool and smart humans. What an excellent topic to start our discussions. I went big when I thought of impact and reflected on what my group at Insync decided that we are going to do - our plan is to strengthen Australian democracy. We're doing that in a few ways: - encouraging greater community involvement - giving everyday people a voice in big decisions - helping organisations connect with their communities - making local government the kind of workplace that attracts and retains top talent.
Supporting ambitious people to create rewarding careers and positive impacts on places 🥳 Professional Development Coach 🎯 Facilitator 📣 Speaker ✅ Director (GAICD) 📈 Urban Planner 🧭 Wilderness Protector 🌿 MC 🎤
Working with wonderful humans in small groups is 100% my jam. Today this group of built environment champions came together to talk about Impact. How we define it, where do we want to have it, and if we were successfully doing it, what would it look like? Some fabulous reflections, commitments and group accountability. We're there to support each other to achieve big things, to elevate the conversation, and I'm excited for what's in store. Our cities, places and communities are depending on it! ___________________________________________________________________ 📣 If you're curious about how group coaching could leverage the wisdom of your the team to achieve big things in 2025, now is the time to kick off the conversation (send me a DM and we'll find a time). Damian Dewar Peter Sagar GAICD, MPIA Phoebe Harrison Eleanor Howe Tara Madden
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Handling adverse events in healthcare is about more than fixing mistakes—it’s about maintaining trust through transparency and empathy. That’s where open disclosure training comes in. Studies show hospitals with effective open disclosure programs reduce legal claims by up to 50% and improve patient satisfaction. It teaches healthcare professionals how to handle tough conversations with care and clarity. Read why open disclosure training is vital for maintaining trust and delivering better care: https://lnkd.in/gkfnp8h4 #Healthcare #PatientExperience #OpenDisclosure #HealthcareTraining #PatientSafety #ClarityInCare
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The legal landscape is shifting and with it comes some significant hurdles that firms need to tackle head-on. In her insightful piece, Insync Principal Dr Erika Szerda explores five key challenges facing the legal industry today, highlighting the critical areas where firms need to focus. Did you know? - 65% of firms report difficulty recruiting experienced lawyers. - 73% of lawyers face stress, with half considering leaving the profession. - Only 45% of firms feel confident in their use of legal tech, despite 78% investing in it. These statistics tell a powerful story about the need for transformation within the legal industry. Whether it’s addressing burnout, bridging the technology gap or navigating the war for talent, firms must develop strategies that ensure a thriving workforce and an exceptional client experience. Read Erika's full analysis and discover how your firm can stay ahead of these challenges here: https://lnkd.in/gAr4fPt6