As we wrap up another incredible year, we're reflecting on what truly matters: the people who make it all possible. Our valued customers, partners, colleagues, and friends are at the heart of everything we do. This holiday season, we’re celebrating #connection, #collaboration, and the power of #innovation. Thank you for being part of our journey this year—it’s been an honour to work with you all. Here’s to a festive season filled with joy, laughter, and relaxation. May 2025 bring exciting opportunities, bold ideas, and continued success. The BroadSource Team #HappyHolidays #SeasonGreetings
BroadSource
Telecommunications
Docklands, Victoria 830 followers
We Power Collaboration Clouds.
About us
BroadSource. We Power Collaboration Clouds. We are a global systems integration and software development company that builds and operates platforms for CSPs worldwide. Our flagship product, EMU, supports a wide range of pre-built automations and integrations for Collaboration Clouds. Our latest innovation, SecureCall, presents CSPs with an untapped opportunity to differentiate their Cloud offering. SecureCall makes PCI-DSS compliance for payments by phone possible for any sized business and has become the ‘go-to’ architecture for mediation and orchestration of complex Cloud Collaboration services. BroadSource is headquartered in Melbourne, with offices in London, Seattle, Düsseldorf, Delhi and delivers products and services to customers in Europe, North and South America, Africa and Asia.
- Website
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https://www.broadsource.com.au
External link for BroadSource
- Industry
- Telecommunications
- Company size
- 11-50 employees
- Headquarters
- Docklands, Victoria
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Global Professional Services, Software Engineering, Softare Development, Unified Comms, BroadWorks Platform Design and Deployment, Development API platform for Cisco/BroadSoft Cloud UC, IoT for Cloud UC applications, Cloud UC, Cisco, BroadSoft, BroadWorks, Cloud CC, Cloud Collaboration Products and Services, Cloud Collaboration, Project Engineering, Customer Experience, Contact Centers, 24 x 7 Global Operations Center, Cloud UC Analytics, Group Migrations, and Mass Audits
Locations
Employees at BroadSource
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Marco Corciulo
Telco Consulting Engineer | VoIP System Integration | Solution Architect | Unified Communications
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Jason Thals
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Rayberg Rodrigues
Global Telecom and Cloud Solutions Expert | SIP & Unified Communications
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Russell Penney
Head of CX Strategy and Architecture at BroadSource
Updates
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BroadSource reposted this
#SecureCall speaks for itself as a global PCI cyber security cloud, but it's just so wonderful to see UC Today recognise the actual people behind BroadSource, our co-nominees in Verizon, Zoom, Dialpad and the broader #UC industry. Thanks Rob Scott and the judges.
👏 A big shoutout to BroadSource's SecureCall Team for being named UC Team of the Year! Their collaboration and innovative solutions have set new industry benchmarks. 🙌 📹 Watch judge, Onyinye Madubuko, Consultant, Modern Workplace Engineering, Avanade, celebrate this amazing team effort. Check out our winners 👉 https://lnkd.in/eSMKhkrF | #TeamOfTheYear #UCLeadersAwards24
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Thank you for the recognition 🙌 We are honoured to be named UC Team of the Year. This achievement reflects our team's dedication to #collaboration and #innovation, setting new standards in compliant cloud calling. Thank you to the UC Today team and Onyinye Madubuko for acknowledging the impact of our work. The entire team is motivated to keep pushing boundaries and delivering value to our partners and customers. Cheers 🥂 Emily Targett Kieran Devlin Kyla Webster Nathan Cher Riaz Hussain Doug Green TR Publications UC Today CX Today Global Victoria Collins Rex Stuart Bland Rebekah Carter Lilia Guan ARN - Channel News Reseller News NZ CPaaS Acceleration Alliance Cavell Evan Kirstel B2B TechFluencer Evolve IP Access4 ConnectEast EastLink RAA #UCLeadersAwards24 #SecureCall #TeamExcellence #UCInnovation #TeamworkMakesTheDreamWork #UnifiedComms #CollaborationSuccess
👏 A big shoutout to BroadSource's SecureCall Team for being named UC Team of the Year! Their collaboration and innovative solutions have set new industry benchmarks. 🙌 📹 Watch judge, Onyinye Madubuko, Consultant, Modern Workplace Engineering, Avanade, celebrate this amazing team effort. Check out our winners 👉 https://lnkd.in/eSMKhkrF | #TeamOfTheYear #UCLeadersAwards24
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We are proud to see #SecureCall playing a pivotal role in ConnectEast EastLink's integrated communication and contact centre platform. By leveraging Webex Contact Centre, Webex Calling, and our innovative SecureCall solution, we've helped create a seamless and secure environment for handling sensitive customer interactions.
BroadSource, has integrated a call centre and communication platform for ConnectEast EastLink, in Melbourne. The platform combines two Webex solutions, Webex contact centre and Webex calling, as well as additional features like SecureCall by BroadSource, a cloud integration tool that prevents sensitive information, such a credit card details, from being stored or processed in a system. “We introduced SecureCall to provide that automated means of securing credit card information so ConnectEast no longer needed to pause recordings," said Jason Thals. EastLink’s technology director, Bill Advic, said he envisions a future where AI-enabled automation provides 24/7 service to further improve customer experiences which will continue to be provided by Cisco and BroadSource. https://lnkd.in/g9aMMZTS
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☀️ Summer might be around the corner, but who cares when you’ve got style this good? A big shoutout to our friends at RAA for being absolute legends throughout our latest #collaboration. As part of the BroadSource tradition, we’ve kitted them out with the iconic BroadSource oodie, a must have accessory for any season. Kym Holland & Aaron Coomber, you're rocking these like true professionals, bonus points if you wear them to a meeting 🫣. These oodies mean business. Plan ahead for winter and in the meantime, crank up the aircon😅 Thank you, RAA, for your trust and #partnership. #OodieSeason #TechStyle #MustHave
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BroadSource reposted this
BroadSource Named Finalist for UC Team of the Year Award
BroadSource Named Finalist for UC Team of the Year Award
https://telecomreseller.com
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🚗BroadSource, Cisco & ConnectEast EastLink Keep Melbourne Moving🚗 After years of partnership and careful planning, BroadSource and Cisco have helped ConnectEast elevate their contact centre. With modernised, efficient, and secure technologies, #SecureCall and Webex provide exactly what EastLink needs to keep Melbourne moving. SecureCall is the first and only integrated application to deliver #PCI-compliant calls natively within the Webex Contact Centre and Webex Calling client. This innovative solution helps Webex customers manage PCI-DSS compliance risks and costs by securely handling card payments through SecureCall. Earlier this year, SecureCall went live at ConnectEast, enabling secure, seamless credit card payments over the phone—without agents seeing or hearing any sensitive information. Read more about this innovative project https://lnkd.in/gfNxUXg4 #PCICompliance #ContactCentreInnovation #SecurePayments #CustomerExperience #ContactCentre #CyberSecurity #PaymentCloud Bill Advic Mathew Alvaro Douglas Spencer-Roy Melody Leatherbury, MBA Mark Baker Sheetal Wadhwa Scott Osborne Jamie Romanin Miles Davis Jarrah Sladek Joe Zanini III Nathan Cher Ravi Vadali Riaz Hussain Doug Green TR Publications UC Today CX Today Global Victoria Stuart Bland Kieran Devlin Emily Targett Rebekah Carter Lilia Guan ARN - Channel News Reseller News NZ CPaaS Acceleration Alliance Cavell Evan Kirstel B2B TechFluencer
Driving modernization at Melbourne’s EastLink
webex.com
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If you've ever wondered what Cisco does and how it impacts your life every day, check out this video. It's a great breakdown of what they do in layman's terms. We are proud to be a contributor to the Cisco ecosystem and grateful for the recognition we received recently at the Cisco Partners Summit. Together with Cisco, we look forward to helping organisations ensure data protection, and continuing to push the boundaries of what’s possible in the field of secure communications. Here’s to more milestones together with Cisco and our community. Read more about BroadSource's global recognition https://lnkd.in/gh7NE7NK #TechExplained #Innovation #CiscoPS24 #SecureCall #PartnerInnovationChallenge #BroadSourceInnovates #CiscoLiveMelbourne #Gobeyond #ciscolive24 #ciscoANZ #digitalresilience Webex
Everything I Learned at the AI Cisco Conference
https://www.youtube.com/
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Big day today at #CiscoLiveMelbourne. The morning kicked off with an engaging press and analyst session where we discussed #SecureCall and how it seamlessly enhances security for Cisco Webex and other communications platforms by protecting sensitive information when making payments by phone. One of the best things about events like these? The unexpected, yet always inspiring connections. Shout out to Scotty (Scott Osborne), CX Royalty himself and Amber Milton. Feeling energised and grateful for opportunities to share our work and meet incredible people in the industry. #CiscoLive #Innovation #Networking #CiscoLive24
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We’re excited to share that BroadSource has been named a finalist in the prestigious UC Today Awards, a recognition that underscores the exceptional work and dedication of our team. This honour reflects our commitment to advancing secure communication technologies and the leadership, expertise, and industry contributions that drive our success. At the heart of this recognition is #SecureCall — our patented solution designed to streamline and secure phone payment transactions, simplifying #PCI-DSS compliance. This ground-breaking technology, adaptable and seamlessly integrated with leading payment gateways, has been a game-changer for businesses aiming to simplify compliance efforts. None of this would be possible without the tireless efforts and innovative spirit of our team. A huge thank you to our team for their dedication and to UC Today for this acknowledgment. We’re inspired to continue pushing the boundaries of secure communication and supporting businesses globally. #SecureCall #Innovation #UCTodayAwards #UCLeadersAwards24 #TeamExcellence #UCInnovation #TeamworkMakesTheDreamWork #UnifiedComms #CollaborationSuccess #securepaymentsbyphone Emily Targett Kieran Devlin UC Today CX Today Nathan Cher Lilia Guan ARN - Channel News Reseller News NZ Doug Green TR Publications CPaaS Acceleration Alliance Collins Rex Stuart Bland Riaz Hussain Evan Kirstel B2B TechFluencer Global Victoria Ravi Vadali Cavell
BroadSource Named Finalist for UC Team of the Year Award
https://www.broadsource.com.au