HAPPENING TODAY! 🙌 Don’t miss out on expert insights from Steve on leveraging AI tools, refining your strategy, and boosting visibility. There’s still time to register and join us live—secure your spot now: https://birdeye.cx/2cs3m0 #aitools #strategyoptimization #expertinsights #businessgrowth #digitalmarketing #localsearch
Birdeye Australia
Software Development
Rosebery, NSW 3,345 followers
Australia's top-rated all-in-one customer experience & reputation management platform.
About us
Australia’s leading all-in-one customer experience and reputation management platform - trusted by thousands of local businesses. Easily attract local leads, generate 5-star reviews, and automate repetitive tasks and messages. Trusted by 150,000+ businesses who use the software everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat, Appointments and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. We help our customers achieve amazing results through the perfect combination of locally based digital marketing experts and cutting-edge software working together. Whether 1 or 1000 locations we make it easier for local businesses to generate localised leads, gain reviews, automate repetitive tasks, manage their online footprint, gain insights, and easily measure their ROI from local marketing.
- Website
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https://www.getbirdeye.com.au
External link for Birdeye Australia
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Rosebery, NSW
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Online Marketing, Virtual Tours, Local Search, Review Generation, Digital Marketing, Google Virtual Tours, Local SEO, Web Design, Social Media Marketing, Google Marketing, Local Marketing, Google Reviews , Reputation Management , Google Business Pages, and Wordpress
Locations
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Primary
61 Dunning Avenue, Rosebery, NSW 2018
Suite 4, Level 3
Rosebery, NSW 2018, AU
Employees at Birdeye Australia
Updates
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Don’t neglect the fundamentals while chasing the latest trends—your online presence depends on it! Consistent reviews, accurate business listings, and timely customer responses are the building blocks of visibility and trust. With tools like Birdeye, businesses can easily manage the essentials while staying ahead of the curve: https://birdeye.cx/2ee5hw
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Customer reviews can provide a detailed look into a business's performance. 📈 Many businesses, however, don't view reviews as a way to gain feedback. They are seen as a means to an end, a way to rank higher or reach a desired rating score. Let's shift the focus to feedback and treat these reviews as a tool to measure and optimize customer satisfaction. ⭐⭐⭐⭐⭐ Does your business excel in a particular area? Or are there areas of improvement you may have missed? Reviews can provide such insights: https://birdeye.com/ #Birdeye #GoogleReviews #CustomerReviews #Feedback #businessgrowth #localsearch #customerengagement #ai
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Customers are chatting, and Birdeye’s Chatbot AI is answering. 💬 Consistent engagement often leads to increased trust and opens up opportunities for further conversions. Boost ROI while your team focuses on what matters most. Huge thank you to Yash Patel from [BeCreative360] for sharing his insight with us. 🙌 Watch the full session on demand: https://birdeye.com/view/ #BirdeyeView2024 #chatbotengagement #conversionsoptimization #customerexperienceenhancement #ROI #chatbotbenefits #digitaltransformation #customersuccess
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As social media managers, one of the toughest challenges is constantly coming up with fresh content ideas. Between engagement, analytics, and copywriting, the pressure is real! 😅 That’s where AI comes in—it sparks ideas you can shape into posts that align with your brand identity and truly connect with your audience. It’s not about replacing creativity; it’s about enhancing it and making the process more efficient. How do you stay inspired when creating content? Check out the 12 best social media AI tools: https://birdeye.cx/5urkrm ⬅️ #socialmediamanagement #contentcreation #brandidentity #audienceengagement #creativeenhancement #aiinmarketing #inspirationforcontent #socialmediatools #AI
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Customer reviews can make or break a brand's reputation, but how you respond can make all the difference. What do you think is the most effective way to build trust through review responses? Vote below and share your thoughts in the comments! #CustomerReviews #ReputationManagement #CustomerTrust
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Great property management is the foundation of happy tenants. 🔑 Juggling maintenance requests and tenant inquiries can feel like a constant scramble. But what if you could turn these challenges into opportunities? #AI is transforming property management—helping teams boost efficiency, enhance tenant satisfaction, and focus on growth. Don’t let outdated processes hold you back. Download our guide to see how AI can unlock your business’s full potential: https://birdeye.cx/aiynkw #propertymanagement #tenantsatisfaction #aiforproperty #growthopportunities #streamlinedoperations #propertypotential #futureofpropertymanagement
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A healthy online reputation is just as vital as the care healthcare providers offer in person. 🏥 With patients searching and engaging across multiple digital platforms, staying connected has never been more important. You can deliver seamless communication that extends beyond your practice walls by messaging patients through high-converting channels like text, social, email, and webchat—all from our dashboard. Healthcare is about people—and with the right tools, you can ensure your care starts long before an appointment and continues well after: https://lnkd.in/gSVrbwe6 #Healthcare #HealthcareInnovation #AI #CX #PatientExperience #DigitalTransformation #SMS #socialmediamarketing #Chatbot
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Why do local SEO landing pages matter for your business? 🤔 Local SEO landing pages are crucial for businesses looking to dominate local search results. They help you: ✅ Improve your visibility in local search results ✅ Target specific geographic areas more effectively ✅ Provide relevant information to local customers ✅ Boost your overall local SEO strategy Ready to replace your rivals? Read the full blog: https://birdeye.cx/soc2oa #localSEO #SEO #Search #GoogleRanks #Optimize
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As the year ends, it’s time to gear up for 2025! Local search is evolving, and AI is leading the charge. 🚀 Join Steve Wiideman to learn how to audit your strategy, fill critical gaps, and boost visibility for success in the year ahead. 📆: Thursday, 19 December ⏰: 12 PM AEDT Reserve your spot TODAY: https://birdeye.cx/fehboq