Skip to content

AOL App for iOS


Aol App


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

76 results found

  1. Delete white screen in email

    This anomaly with your app started happening a few days ago. There’s this white screen that shows up among the emails and I don’t know how to get rid of it. Here’s a screenshot of it.

    It will scroll through with the emails but can’t be deleted. I tried deleting and re-installing the app which worked for a couple of times checking my mail but the anomaly came back. This is the first issue I’ve ever had with it in the several years I’ve had it.

    Jim Hayward

    Sent from the all new AOL app for iOS

    32nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. AOl has a blank screen I can’t delete

    Blank screen on my AOL mail

    44th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Aol app loads splash screen and freezes up

    I am using a generation 6 Ipad with 32 GB. Running IOS 17.7. After the freeze up, I close the App then it loads normally on the 2nd attempt. The most recent update 7.50.1 did not address the error.

    44th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Answer the dam phone!

    On hold for 30 mins, sounds like someone is going to pick up then put back on hold. All I want is to get my email!

    44th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Search for email on iPhone stopped working

    The email magnifying glass search on my iPhone app won’t work. Instead it takes me to a screen that asks “ Enable smart features to see detailed contact cards Information won't be shared with 3rd parties” and seems to give two choices “Turn on”’or “Learn more” - but if I select turn on it still doesn’t let me search.
    This seems to be a recent issue. Seems to be an issue on iPhone but not iPad.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Change my recovery phone number to the new cell

    Change my old recovery phone number with new cell phone number so she can do a password reset- she needs a very important document TODAY. But can’t access her password recovery cause the phone number is outdated & I called the Philippine support team & he is clueless 😡😡😡😡😡😡😡😡😡😡😡😡😡, sat on hold for 90 mins before I got this guy - my wife needs to reset her email account ( mmloris@aol.com ) I’ve been a premium customer for 17+ years & I’m ****** cause he can’t access her email for a business document

    54th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Option to turn off news

    The news is a horrible and triggering feature that should have an option to be turned off or at least customized accordingly. I am not a fan of opening the app to news everytime and having to close my eyes just to get to my inbox. Please fix this, I'm not the first to be concerned about this feature.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Make the aol app mail only

    Have the option to remove the tabs at the bottom of the app so it’s only mail. Also have the ability to open links in mail I’m safary on iPhone.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Go to NEXT message after delete, rather than go PREVIOUS

    When I delete a message it goes BACK to the the PREVIOUS message instead of going to the next!!!

    PLEASE fix!!

    68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Just installed ISO 18.1 on my Ipad, I can view my email but freezes when trying to return to home screen.

    Seems like a bug not addressed with 18.1 update. Update app. to work as previously intended.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 68th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?

AOL App for iOS

Categories

Feedback and Knowledge Base