*Collections Specialist:*
BYLT is a fast-growing and leading-edge restoration company providing 24/7 emergency disaster restoration and reconstruction services for residential and commercial properties.
*Responsibilities: *
Must possess the ability to prepare and revise invoicing and professionally correspond over phone and email in a fast-paced environment
Collect customer payments in accordance with payment due dates and ensure targets are achieved related to delinquent balances and average days to collect.
Conduct outbound collection calls in a professional manner, build rapport with customers and ensure every interaction with customers/clients leaves and positive impression of BYLT.
Identify issues contributing to account delinquency and collaborate with estimators, project managers, and senior management when necessary to accelerate the collection process.
Update account status records and collection efforts in our system to ensure conversations and agreements are recorded in DASH
Assist the Accounting Department in identifying and implementing opportunities to continually streamline our billing and collection processes.
Report on collection activity and accounts receivable status to the CFO weekly.
Perform other tasks and duties as necessary to support the Accounting Department.
Other duties as assigned
*Qualifications:*
2 years accounts receivable/collections experience.
2 year in the restoration or construction industry.
Administrative experience in restoration or construction.
Resolve account issues in a timely manner by communicating effectively with customers, the various departments, and management.
Ability to Problem-solve and audit complex projects in multiple softwares
Highly motivated, detail-oriented, able to work independently.
Outstanding organizational and time management with follow-up skills.
Self-starter who thrives in a fast-paced environment.
Able to handle multiple projects at once.
Strong communication skills and ability to work in a professional manner with customers and within the insurance industry.
Positive attitude and a team player.
Proficiency in all of Microsoft Office 365 is Required
Understanding DASH, Quickbooks ,Matterport, XactAnalysis, Symbility, and AlacNet would be a plus.
Understanding how to work with and collect from Property Managers, Adjusters, TPAs, and Mortgage Companies a plus.
Job Type: Full-time
Pay: $18.
00 - $30.
00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Education:
* High school or equivalent (Preferred)
Experience:
* Microsoft Excel: 5 years (Preferred)
* Restoration Admin: 2 years (Preferred)
* Construction Admin: 2 years (Preferred)
* Collections: 2 years (Preferred)
Work Location: In person