Gautam Khanna

At Americana, rapid growth over the last 20+ years meant disparate on-premises ERP environments, which needed to be unified to a single cloud solution. Americana selected @Cognizant as its implementation partner in its journey to Oracle Cloud. We helped to set up the architecture easily. We started implementing processes quickly using OCI, to design, automate, and integrate over 160 business processes spanning finance, human resources, supply chain, and marketing activities in less than six months. Americana has established a state-of-the-art BPM that provides complete transparency and visibility into processes while reducing process turnaround time. Read the complete success story here<https://cogniz.at/3VWDLwM>. #oracle #oracleerp #erp #legacy #onpremise #bpm #cloud #oraclecloud

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It was a pleasure connecting with Deepak Satya, Senior Vice President - Digital Core Services & Transformation, NTT DATA Services, and gaining valuable insights, particularly in the context of AI and leadership dynamics. Deepak shared an engaging perspective on the roles of leaders, distinguishing between business leaders who focus on the what—the vision and market differentiation—and technical leaders who focus on the how—the execution, development, and innovation of ideas, products, or technologies. While these roles often overlap, the real synergy comes when both types of leaders align to drive organizational success. Business leaders work to create value propositions that resonate in the market, while technical leaders ensure the feasibility and excellence of delivery, together forming a powerful engine of transformation. Deepak also delved into a critical aspect of client collaboration: understanding the value stream governance. He shared an excellent real-world example from the medical industry, illustrating the importance of identifying what truly drives value for the customer. In this case, the primary goal was ensuring that the trucks carrying medicinal supplies left the premises on time without causing logistical issues, such as traffic congestion, that could impact the public. Surprisingly, a seemingly small detail—ensuring the IT infrastructure, like the printer at the exit gate, was operational—played a pivotal role in achieving this outcome. This highlighted the power of data, understanding dependencies, and addressing the root causes of challenges. Deepak’s insights emphasized that when solving problems, particularly with AI, it’s essential to look beyond completing tasks or creating solutions in isolation. Instead, we should understand the broader impact and value for the customer, aligning efforts to address their real objectives and pain points. This approach ensures that AI and technology serve as enablers of meaningful change rather than just tools for operational fixes. Conversations like these reinforce the importance of blending technical expertise, business acumen, and customer-centric thinking to drive true transformation. Discover how ZENfra leverages advanced AI and analytics in Cloud, Infrastructure, and Security Services to streamline operations, enhance visibility, and deliver actionable insights. From optimizing workflows to improving decision-making, ZENfra empowers organizations to address critical challenges and achieve impactful outcomes. Explore our solutions or schedule a product demo today to see how ZENfra can transform your operations and drive success in today’s dynamic business environment. Special thanks to - Indian Staffing Federation Deepak Satya NTT NTT DATA NTT DATA, Inc. Virtual Tech Gurus, Inc. ZENfra Guru Moorthi Skip Tamke Patrick O'Brien Mark Hahn Katrina Phillips

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For today’s businesses, changes caused by technological shifts such as the rise of shadow data, unmanaged data sources, and the extent and costs of business disruption brought about by data breaches, are taking a toll on their financial and security postures. To better manage their risk profiles and security investments, IT, risk management and security leaders need timely and quantifiable evidence to guide them in their strategic decision-making.

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IT Services Companies Committed to Indian #GCCAdvisory Offerings Global IT services companies, such as HCLTech, continue to see opportunities in building global capability centers (GCCs) for multinational clients. In a recent news article - Vijayakumar, CEO and Managing Director, HCLTech - dismissed fears of technology insourcing eating into the share of Indian software exporters amid the rapid ongoing growth of GCCs in India. As per IT services industry leader, even as global firms are insourcing technology services, it is restricted to large companies. According to a new market research report published by Global Market Estimates, the Indian GCC market is projected to grow at a CAGR of 11.3% from 2024 to 2029. So where does the hope lies: - Between 2024 to 2029, as per the vertical outlook, the #IT and #technology segment is expected to be the largest segment in the Indian GCC market. It is expected to be followed by #FinanceandBanking, #Healthcare, #Manufacturing - Between 2024 to 2029, as per the services outlook, the IT services segment is expected to be the largest segment in the Indian GCC market. It is expected to be followed by #BPO, #reserachanddevelopment & #Consulting. Some of the key players operating in the Indian GCC market include Accenture, Capgemini, IBM, Tata Consultancy Services, Infosys, Cognizant, Wipro, HCLTech, DXC Technology, and Genpact, among others Genome Quest - a bespoke leadership search firm - specializes as a key strategic partner for hiring the right #leadership fit for GCC's in India and is strongly positioned to leverage possible synergies 🤝 #GCCgrowth #GCCleadershiphiring #GCCIndia #Executivesearch

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Non-Compete or Non-Collaborate? Navigating Business Boundaries in a Collaborative Era 🚀 Today, I came across an article in The Economic Times titled “From Competitors to Collaborators: Indian IT Companies Find Opportunity in GCC Threat.” It struck a chord with me, showing how organizations that once viewed each other solely as competitors are now finding ways to collaborate and meet evolving demands. In a landscape where every company is expanding into new spaces, the old “threat-first” mindset is holding some back while others flourish. We’re in an era where companies increasingly venture into adjacent spaces, sometimes even entering what was once considered competitive territory. But what’s different now? Leaders are realizing that seeing every expansion as a “threat” is limiting. Instead, many are turning competition into collaboration, discovering stronger results through partnerships. Here are a few shifts happening in this new age of growth-through-collaboration: • 🔹 Broadening Horizons Beyond Competitors: With companies expanding into new but adjacent markets, every player’s toolbox is growing. Excluding potential partners simply for competitive overlap risks missing out on great opportunities for growth. • 🔹 Trust as the New Currency 🤝: Partnerships thrive on trust. In an era of relentless innovation, collaborating with trustworthy partners can be transformative. Companies that view partnerships as an opportunity often get that openness mirrored back. • 🔹 Rethinking Non-Compete Clauses 🔍: Non-competes, essential for protecting core business areas, can sometimes be overly broad. Smartly structured clauses can protect key interests without blanket restrictions, allowing businesses to collaborate where possible without compromising their core values. This new age urges us to see potential where we once saw obstacles. Winning alone may be impactful, but growth through collaboration and healthy boundaries? That’s the future. The landscape is changing, and it’s time to evolve. Those who balance boundaries with collaboration will be the ones shaping the future. 💡 #NonCompete #CollaborationOverCompetition #TrustInBusiness #BusinessGrowth #FutureOfWork

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Looking foward to an interesting session organized by @gmbfglobal to help and equip SMEs in forming an effective digital strategy to promote and grow their business. Chirantan Joshi Dr Sunil Manjarekar

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Post General Election one thing is very clear at the end, it’s Indian Democracy which has won. Hats off to Election Commission of India for this meticulous planning to conduct 7 stage election in such a pecision. This is a great business case on how projects need to be executed from planning to construction to final implementation. Some key takeaways for Project Managers: - early planning - detailed whiteboarding - understand leakages based on past experience - deploy right resources at right stages and involve all the key stakeholders - implement detailed testing - lastly document entire process including guidelines #ECI #ProjectManagement #ElectionCommissionofIndia https://lnkd.in/g49UWBMN Download Live Mint app today for latest Business News, click here. https://lnkd.in/gdzYdH9e

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India’s prominence as a hub for Global Capability Centres underscores the country’s strategic importance in the global business landscape. These centers, also known as Global In-house Centers (GICs) or Captive Centers with integration of AI further enhances the potential, making them pivotal in driving efficiency, innovation, and growth for multinational companies. As business hubs continue to evolve, leveraging AI and India’s robust talent pool, they are set to shape the future of global business operations. #GCC #Businesshub #AI

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Throwback to my appearance on 'CTRL ALT Listen' by OpenText at LEAP 2024. Listen to the insightful discussion on leadership styles, where we delved into the evolving intersection of technology and leadership and the pivotal role of empathy in effective leadership. You can also discover more about this topic in my latest book, 'Bridging Worlds: A Journey of Technology, Leadership, and Public Service.' Get your copy today: https://lnkd.in/gGeSdxct #LawrenceEta #OpenText #DigitalTransformationLeader #SmartCities #Leadership #BridgingWorlds

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Are you heading to the World Utilities Congress 2024? Join IFS at the Strategic Conference on 16th -18th Sept, to hear from Vijay Jaswal ☑, CTO, APJ MEA, IFS, and other industry leaders as they gather at the Global Leadership Panel, discussing innovative Digital Technologies that are relevant to you today and their role in revolutionizing utility operations. Don't forget to meet us at stand 5310, to discover how our industry-focused solutions can help you navigate the challenges of the utility sector, meet industry regulations and demands, enable smart asset management, and optimize a connected workforce. Book a meeting now to meet IFS team onsite at the event: https://ifs.link/QXLeKs #IFS #WorldUtilitiesCongress #ADNEC #UtilitiesIndustry #Energy #Sustainability.

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A success story definitely worth telling and hearing.

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AI is the simulation of human intelligence in machines, often programmed to think and process like humans. As with all business endeavors, the commercial equations behind them will be explored and scrutinized. There are hundreds of AI programs in every meaningful corporation today. Each one trying to carve a path to smarter Intelligent automation, plus a path to business benefits and commercial upside. Please join us on this exciting webinar, where AI Programs impact is at the heart of it all. Clients with their respective investments and journeys, have reached the mature stage of gathering: stakeholder feedback, key program data and outcome modelling evidence, to bring much of this to light. If you are a leader looking to shape and form your AI Impact Modeling for your AI-related programs, this webinar is for you. Register Interest: https://lnkd.in/djwpHBa6 #C5i #C5iAIImpactModel #C5iHumanAIImpact #TransformativeIntelligence #GenAI #Innovation #FutureTech #TrustworthyAI #BusinessImpact

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In the #VUCA era, the mastery of the #DIKW (Data, Information, Knowledge, Wisdom) framework transcends mere enhancement of capabilities—it forms the quintessential backbone of what it fundamentally means to lead. The essence of effective #leadership is deeply intertwined with a leader's ability to navigate through these four layers of understanding. 1. At the core of this framework is Data—the raw, unrefined facts that provide the groundwork for all decision-making. A leader adept at identifying and gathering pertinent data is akin to a #navigator charting a course through unexplored territory. For leaders, this first step is non-negotiable; it is the bedrock upon which all else is built. 2. Information is data made meaningful; it is organized, patterned, and contextualized. Leaders transform data into information by integrating it with contextual factors, understanding not just the 'what' but the 'how' and 'when'. This transformation is crucial for tactical decision-making—ensuring that actions are not only responsive but also timely and relevant. Here, the leader’s role shifts from navigator to #interpreter, decoding signals in a way that aligns with the organization's immediate goals. 3. Yet, information alone is not enough for sustained leadership success. It must evolve into Knowledge—a comprehensive understanding that comes from synthesizing information over time. This knowledge enables leaders to answer not just 'how' but 'why', providing a deeper level of insight that is critical for strategic decision-making. It is the application of knowledge that empowers leaders to predict outcomes, plan ahead, and innovate. Leaders become #architects, designing the future of their organizations with precision and foresight. 4. The highest and most elusive layer of the DIKW framework is Wisdom. Wisdom in leadership means knowing the right course of action in a complex and uncertain environment. It involves not only strategic foresight but ethical considerations, balancing the interests of various stakeholders while aligning decisions with core organizational values. Wisdom allows leaders to navigate the moral complexities of modern corporate environments, making decisions that foster long-term sustainability and ethical integrity. Here, leaders ascend to the role of #sage, guided not only by data, information, and knowledge but by a moral compass that steers the collective enterprise towards greater good. Conclusion The mastery of DIKW is not merely an enhancement to a leader’s arsenal; it is the essence of leadership itself. It defines a leader’s ability to effectively guide their organization through the intricacies of an ever-changing business landscape. Leaders who master these elements are not just #administrators; they are #visionaries capable of transforming insights into actions that are informed, innovative, and imbued with wisdom.

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UST Acquires ISG Automation UST, a leading digital transformation solutions company, has acquired the automation unit of Information Services Group (ISG), strengthening its position in the intelligent automation space and positioning the company for future growth in a dynamic market. The acquired unit is a leading provider of intelligent automation solutions, utilizing artificial intelligence (AI), robotic process automation (RPA), and automation technologies to help clients across a range of industries optimize their business processes, enhance the customer experience, and reduce operational costs.   ISG (Information Services Group) (Nasdaq: III), a leading global technology research and advisory firm, said it has sold its automation unit to UST for $27 million in an all-cash transaction. Initially founded in 2017, the unit offers RPA software implementation, support, and licensing services. The unit has over 120 senior automation consultants and technologists across US, UK, India, Canada, and Germany. As a long-standing leader in the market, the acquired unit boasts strong partnerships with leading automation vendors such as Automation Anywhere, UiPath, and Blue Prism, and offers end-to-end services ranging from strategy and design to implementation and support. Furthermore, the acquisition will strengthen UST’s partner ecosystem in the intelligent automation space and allow the company to deliver a broader set of services to its clients.   This significant investment strengthening UST’s position in a critical sector that has the potential to transform industries, enhance productivity, improve customer experiences, and further build on diverse revenue streams. The move comes at a time when enterprises are seeking to scale and optimize automation across the enterprise and leverage these benefits for broader business transformation. As the role of generative AI in enterprise automation expands, the acquisition will allow UST to continue meeting client needs while driving innovation and cost optimization. As part of the agreement, UST will onboard highly experienced intelligent automation consultants globally.   Sajesh Gopinath Karthik Gopalakrishnan Bibin Benny Will Thoretz Michael Connors Michael Sherrick Read more : https://lnkd.in/gPmZgeBR Paras Chandaria Krishna Sudheendra Manu Gopinath Alexander Varghese Leslie Schultz Vijay Padmanabhan Sunil Balakrishnan Niranjan Ramsunder Tony Velleca Praveen Prabhakaran Sajesh Gopinath Yuval Wollman Colleen Doherty Kavita Kurup Krishna Kishore Ankarboina David Berney Krishna Prasad Christopher Loughlin Youssef Mogadam Vivianne Farmer Vinay Kumar Vijayakumar Neha Misri Merrick Laravea Roshni Das #UST #PublicRelations #MediaRelations #PR #CorporateCommunications

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Himadri Sekhar Chowdhury - Program Manager at CAE Australia – emphasises that “AI can help bring structure and objectivity to project management by analyzing data, surfacing risks, and making predictions. This can help democratize decisions that are often based on subjective discussions and gut feelings”. Listen to the full interview here: https://lnkd.in/eViijeFJ Follow greyfly.ai for the latest updates about #AI in project management. #projectmanagement #machinelearning #artificialintelligence

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I recently came across an article by Anubhaw Bhushan from Capgemini highlighting the pivotal role of intelligent products in manufacturing for achieving hyper-personalization. He elaborates on how leveraging #GenAI enables the automation of smart machines and efficient coordination of services and resources, resulting in cost savings and heightened productivity. Anubhaw encourages manufacturers to create experiences and custom products by gathering and analyzing information on needs and preferences and capitalizing on the latest data and analytics strategies. Read the article for more insights.

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Is your organization ready for an AI-first world? Do listen to this interactive ITPro podcast with Rory Bathgate and Jane McCallion on Crafting a Future-ready workforce where I also discuss about how we are enabling Hexaware Technologies to be an AI-first organization as well!

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