Events First Group

🚀 Exciting Updates from the Freshworks Roundtable! 🌟 Freshworks roundtable sparked immense enthusiasm as we delved into the future of customer service in the AI era. At the roundtable Freshworks Experience: RETHINKING CUSTOMER SERVICE IN THE AGE OF AI, designed especially for growing businesses. This exclusive event is attended by 25 delegates who are eager to enhance their customer experience strategies. Featuring insights from Akshay Shankar Shaiju Thomas Roshini Murugan and an exclusive fireside chat with Amira Tohamy, this promises to be transformative for your business. Thank you to Prarthana Patre whose hardwork and creativity brought this roundtable to life. #Freshworks #CustomerService #AI #BusinessGrowth #Leadership Shyam (Sam) Reddy Afra Ariff Sait Lakshmi Yellayi

🚀 Exciting Updates from the Freshworks Roundtable! 🌟 AT Freshworks roundtable sparked immense enthusiasm as we delved into Leveraging AI in an Evolving ITSM Landscape. At the roundtable, we discussed how Freshworks is at the forefront of the AI revolution and its role in enhancing employee experiences through Freshservice and Freddy AI. It took place at RitzCarlton Abudhabi. This exclusive event is attended by 28 delegates from large enterprises of Abudhabi who are eager to enhance their employee experience strategies. Featuring insights from Karthik Akula Sherene Annabel Irene Ng Venkatraman Krishnamoorthy (Venkat) #Freshworks #Employeexperience #AI #BusinessGrowth #Leadership Shyam (Sam) Reddy Mriggashi Mohini Rajan N

Happy 53rd UAE National Day! Today, we celebrate the UAE’s incredible journey of unity, innovation, and progress. At Events First Group, we take pride in being part of a nation that inspires the world with its vision and determination. Here’s to honoring the past, celebrating the present, and shaping a brighter future together. #UAENationalDay #SpiritOfTheUnion #EventsFirstGroup

🚀 On December 10th, we will dive into the Freshworks Experience: RETHINKING CUSTOMER SERVICE IN THE AGE OF AI, tailored explicitly for growing businesses. In a competitive landscape where standing out is essential, customer service leaders are crucial to business growth and success. Gain valuable insights into how AI can help scale your operations, enhance CSAT scores, boost productivity, and drive growth through significant cost savings. Featuring Shaiju Thomas Roshini MuruganAkshay Shankar. Fireside chat session with Amira Tohamy. Don't miss the chance to be part of this initiative, Please register here: https://lnkd.in/grTB869j Prarthana Patre #growingbusiness #Ai #customerservice #businessgrowth #costsavings Shyam (Sam) Reddy Afra Ariff Sait Lakshmi Yellayi

🚀 Exciting Updates from the Unlocking AI with Confluent Data Streaming Platform and Google Cloud roundtable hosted by Confluent and Google Cloud at Hilton Riyadh, kSA 20+ Data and AI Leaders from KSA came together to explore how to Power AI with Real-time Data Streaming for a Smarter Future. Our visionary thought leaders ALA Al-Sharif, Carlos Maldonado and Jithin S L share their thoughts on how real-time data streaming is transforming industries by enabling businesses to build reliable, scalable, and dynamic AI applications. Thank you to Mobina Mehlam whose work and creativity brought this roundtable to life. #data #ai #digitaltransformation #ksa #vision2030 #dataanalytics Yasir Rauf

🚀 Exciting Updates from the Digital Edge in the AEC industry - from concept to construction Seminar and Luncheon hosted by Trimble Inc. at Ritz carlton, Dubai. 28+ AEC Leaders from the Construction Industry came together to explore how to revolutionize construction projects, enhancing efficiency and collaboration from design to field execution. Our visionary thought leaders Paul Wallett Tareq Al-Masri SUNIL MOHAN share their thoughts on how state-of-the-art BIM workflows and valuable insights from local and global case studies, all addressed to the specific needs of the construction sector and more insights by Sabarikrishnan Sabari Krishnan @mohammad Al-Azraq and @mohamed Lhail. Thank you to Alaaldin Alqaisi whose work and creativity brought this Seminar to life. #aec #constrution #structuraldesigning #BIM #contractors #consultanting #vdc

🚀 Exciting Updates from the Data Global Insights Roundtable - Process Mining & Intelligence Round Table and Luncheon hosted by Celonis at St.regis downtown. 20+ business Transformation Leaders from large enterprises came together to explore how process mining and intelligence can transform business operations. Our visionary thought leaders Diederick Badon Ghijben Loubnaâ AL-HADDAD and Salim Moulay Rchid share their thoughts on how process mining can uncover inefficiencies, optimize business operations, and drive significant performance improvements. A heartfelt thank you to Nadia Garidi whose work and creativity brought this roundtable to life. #datamining #dataglobal #processmining #perfomanceimprovement Yasir Rauf

In the past week, we at Coursera had the privilege of hosting a roundtable that brought together key government stakeholders across Saudi Arabia. The focus: unlocking the productivity potential of Generative AI. The discussions were enlightening and demonstrated our shared commitment to addressing the challenges and risks associated with implementing GenAI. As a country, we are moving forward to equip our workforce with the necessary skills to thrive in this evolving landscape. A special thanks to our partners for their invaluable feedback. Coursera has played a pivotal role in this journey, collaborating closely to ensure that innovative courses and tools are readily available. Together, we are empowering organizations and driving productivity for a more resilient future. #GenAI #Innovation #Productivity #FutureSkills #SaudiArabia

I had the pleasure of attending the Coursera Connect - MEA 2024 Forum, where I experienced insightful presentations and panels on leveraging generative AI for upskilling and reskilling to address the digital skills gap in our rapidly evolving job market. Representatives from diverse industries, including education, energy, healthcare, and technology, shared their experiences with integrating AI into their fields. I gained valuable insights and made meaningful connections throughout the event. Overall, it was an enriching experience—thank you Coursera team! #coursera Lakshmi Yellayi

🚀 Transform Your Business with Freshworks AI-Driven ITSM 🌟 Join us for a LIVE webinar on November 7th, 2024 at 12:00 PM SGT to discover how AI-powered IT Service Management can supercharge your business! we’ll cover: 🔹 Revolutionizing IT operations 🔹 Personalizing employee support with AI 🔹 Automating tasks & optimizing workflows 🔹 Gaining data-driven insights 🔹 Live Q&A with our experts! Please register here: https://lnkd.in/dTs8EkdF #AI #ITSM #Automation #Webinar #BusinessGrowth #AIinBusiness #TechInnovation #Freshservice Shriram Ragothaman Shyam (Sam) Reddy